What a pain. I'm not sure what this charge is for. It debuted in the 11th place for income among the 630 cities, with a median of $135,000. My bank also wont do anything for me for the same reason. Thing is, this card is a SOC SEC DISABILITY card that I am trying to raise two children on! Youll just have to call us back. I called MasterCard and they suggested me to call the merchant (XBOX) first to see if I can resolve it with them directly first. I can see how that would be a big issue. Category: On-Line Business. For your business: Schedule a free consultation with our business experts. seemed completely uninterested in doing anything about the criminal If you happen to have a Mexican complain number plese let me know, I dont own an XBOX. Thank you for bringing this to our attention. Note:The following Microsoft Store services are only available in Australia. However, we did not make any purchases of microsoft points or any other online products for XBOX . Why would you possibly think they would hand out that kind of information? Get advice, free training, products, and tools to help your business thrive. Location: Redmond, WA, US Research Intern - Decentralized Social Technology Collaboratory Verifiable Information & Computation . She couldnt locate an account anywhere to. I called that #,1-800-4MYXBOX , thank you, and they were able to take off a mo. Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. alled them immdiatly and they stopped usng y card. 2. advised that if I wanted more money refunded, I should work with my bank and see what they would give me. What is better Loyalty Reward Stamp or Microsoft Dynamics 365? Learn more about our company including our journey from garage startup to global technology leader. In fact, I saw three charges on my credit card from the transaction description above. One Microsoft Way. the Xbox charges. If it isn't listed, select Other regions. It's a good thing I use American Express and can dispute them. Julija Teheda. I thought I may have signed up for something without even realizing it, but chances are this is a phishing scam. I was furious. Find your subscription and select Manage. John told me to take it up with my bank. Michel Euler AP. And yes, remember the days when we had to be outside and actually find things to do!? My account is super old, I have forgotten most of that information. I keep seeing charges for $59.99 on our bank statement. I thought my husband was going to have a stroke when he saw the charge on our account. What are you waiting for ? This charge for $59.99 showed up on our bank statement on 11/29/2013 (wa bill.xbox.com msft *xbox live) We own an xbox 360, but weve never used this particular bank card for any transactions. Thanks for letting us know that this is apparently a common and extremely scary problem. I just had all the above happen to me, the bad part is I no who had my info its my 32 year son, fipping out over some old Xbox stuff. I guess a lot of people are having the same issues. 98052-8300. Personal shopping This just happened to my credit card, except they got bold and racked up nearly $400 in purchases. Again thanks for your post. Of course an Xbox rep did not see these charges & referred me back to bank :/. He immediately refunded my money when he realized I am not an idiot. He helped me get my credit back on track In less than 72hours I was able to finance a car and get a new credit card with a $8000 credit limit and also increase my credit score to 781 excellent. For students and teachers looking to explore even more about our history and our leadership, check out the resources below. Redmond is best known as the home of Microsoft and Nintendo of America. He did not just increase my credit score to 785 from a low 456, but also removed 5 negative items which included an eviction. Some people might find the time to play xbox and be a parent but I have no time to sit on my own and read the bills let alone game with thousands all over the world! i had some problems also and i called the number for xbox live and spoke with a gamer. A reasonable estimate of the current base salary range for this position is $40,000 to $60,000. Weird, because I had TWO fraudulent charges, for 68.83 each. They could not do it I finally had to block all text messaging. My husband is on the phone with a rep from Xbox. 15010 NE 36th Street I called my credit card company back. What caused me to go and check out my account information was when I received my confirmation email for this purchase, it was addressed to a Kent Gully. When I went into my account, I noticed all of my personal information was in Kents name, along with his billing and shipping address. I hate how these idiots scam us and then walk with the goods! You'll have access to your subscription until it expires. Good luck. So afterwards we spent another hour with GameStop just for them to tell us we need to contact Microsoft again to obtain our Ref. They cant call each and every purchase into a the credit card companies specially because when we order something we want it within 20 seconds. No, I do not have it and do not want it. Two months for $2. Riana: Thanks for telling us your story. I continued to receive charges even after a lightening storm knocked out my phone and internet for over two weeks. My boyfriend has some type of gaming component and is big on gaming. Great to hear it worked out, Alison. [] Xbox charges on credit card and how to get rid of them Are you a Discover Card customer? Some stranger just wont think twice! Jhague Send email : Jan 20, 2016 Unathourized Debt. Good luck with your charges and I hope you can resolve the issue. I did try that, but I'm not sure that they were correct. So I called the XBOX customer support line at 1-800-469-9269 but the rep could NOT find the charges in their system even though I gave them my MasterCard & all the details. Are you kidding me. This is happening to me right now the difference is I do have an Xbox account but its absolutely only one Im getting charged four times a month 1589 which is the price of my Xbox ultimate subscription I didnt notice cuz I hardly look at my statement until recently and its been happening since June of last year I appreciate this article I will follow the steps that you had listed to get this off wish me luck. Computershare is Microsoft's transfer agent. Some of these readers were hammered with hundreds of dollars and were hit with a few dollars before it happened. We have a team of experts ready to help you with bulk pricing, setup and deployment, and training. Phone. Book a free appointment with a product expert for personal help with shopping, setup, or training. I am now getting phone calls and emails from scam victims thinking I am the one who is the scam artist! Please post your story in the comments section below. All Rights Reserved. In doing this though my current payment will be rejected as well causing me to have no service. Business training We are here to streamline the whole process of comparing Marketing Software products for you. But its the same price and the charge is on the same day. I would like to know what the hell these are and a refund ASAP. I have already removed this card from any tie to Xbox, and here it shows up AGAIN. Some how, the scammer found his Debit card detail, we think fro inside Microsoft (They tell me it is impossible) They then set up another account using these details, My nan banks with barclays and she cant use her phone let alone an app! And since Xbox live hasnt got my actual information for me to cancel the fraudulent account Im reduced to venting on some person in another country who is barely intelligible enough to understand that giving me yet another canned response is only making my blood pressure higher. We contacted Microsoft, they say go to the bank, the bank say go to Microsoft, It like a nightmare. I have been promised that MY money was going to be returned and I have yet to see it. HELP!?!? Last year, not so much. If youre a business customer, visitBusiness billing help orUnderstand your bill for Microsoft Azure. I just saw my credit card transactions and i found a this: PURCHASE MSFT XBOX LIVE ON for $10.69. Called Microsoft but they were no help at all. Alternatively, use our charges troubleshooter to . Not as much money as a lot of people posting here, but still it sucks. ive never had one! I sat beside my son while he placed the order for the one game he wanted and that was it, I left him to continue with his gaming. Reviews on Microsoft Store in Redmond, WA - Microsoft Visitor Center and Company Store, One Hour Device Repair - Redmond, T-Mobile, NerdsToGo - Bellevue, AT&T Store, Computer Concepts, Verizon, Apple University Village, Apple Bellevue Square, iGSM Wireless - Cell Phone Repair | Electronics Repair Turn on recurring billing. Talk to our experts, Business consultation Have you lost a huge sum of money to someone you trusted but swindled you off your hard earned money? My husband is IT and knows a lot about all of this stuff but he said Xbox claims no one has ever been able to hack XBOX but I dont buy it. Frustrating. So this jerk mustve removed it quickly. Keep me posted if you get any satisfaction and post your followup here. Well deal with him later. Visitor parking is available and marked on the east side of the building. Banking statement only shows MSFT. Who will crush it ? Couldnt give any info or even cancel that persons account. Im so freakin pi$$ed offboth at the lowlife doing this AND myself!! Thanks for the info! Also asked my bank to block that card and issue me with a new card. i have the same problem. It wouldnt go through because my gift card was empty and I had no desire to continue my membership. Just called Xbox live and cancelled my credit card also with the cc company and have been exchanging emails with Xbox support. Even if I cant get my money back, something For questions or more information, read our FAQ or reach out to our reception team: Please allow up to 48 hours to receive a reply. It has hurt me. Its a job just to get the charges reversed and constantly be disputing with banks. No wonder Gates is the richest man on Earth. Microsoft MICROSOFT*ULTIM REDMOND WA Learn about the "Microsoft Microsoft*Ultim Redmond Wa" charge and why it appears on your credit card statement. My friend finally referred me to this great hacker named Aaron Swartz. If you don't see any of the links mentioned above, but you do see a renewal date or a notice of an . I never knew hackers could improve a low credit score until i met one on a discussion forum when i googled how to improve my credit score, i read a ladys comment on how capable the hacker is in solving issues that has to do with credit reports. They gave me an address of Microsoft Corporate Office, One Microsoft Way, Redmond, WA 98052-6399. Oh No-Same number, updated expiration date. Apparently these idiots can just use your card information to buy whatever they want, the charges will show up on your cc account & the charges may or may not be removed, youre stuck with the bill and the idiot can go happily on their way playing their xbox game(s) because they can just remove the cc # from their account & Xbox is none the wiser??? Do you guys have Tesla vehicle charging stations in campus parking lots? changes. Help!!! - Personal Finance Club What a mess! Apparently they can even reuse the card just by reentering the info!! My wife and I purchased a month of Xbox live for our son2 days ago, he is 9 but has a hard time reading and today we noticed he had purchased over $200 worth of stuff including more Xbox live, over 30 items when all said and done and we are wondering if anyone has had this issue and were able to reverse the charges somehow with Xbox? Thank me later. THANKS SO MUCH! Been talking to Microsoft Escalation Department. Aggravating. One said Microsoft Store Redmond, WA and one sad Microsoft Store msbill.info WA . Am so smooth at hiding my infidelity to someone but at this stage i have no choice to express my feeling to the world. Questions related to Microsoft finance or stock. Is there a scam out there thats just trying to waste peoples time? Redmond, Washington 98052-6399. How can that be when they already agreed and removed the card from the fraudulent account. Im 70 years old and would not even know an xbox if I saw one. As they continue to grow and look to create the best workplace in the tech sector, Microsoft will invest right here in Redmond, their home for more than 30 years. This amount is somewhat the monthly subscription of the Microsoft 365 Family. OR WE CAN TEACH THEM TO HANG AROUND COMMENTS THREADS ON THE INTERNET, WHINING ABOUT THE CONFUSING HOBBIES OF THE PREVIOUS GENERATION! Thanks for the info, Im going to report this fraudulent charge to my card company and hopefully get my money back. Were here to help you do more with the best-in-class devices, software, games, and resources. Does XBOX even realize that their are idiots out there using their name? Reason for Contacting. Well, the AZ Jerk is still at it. Investors interested in purchasing shares directly or registered Microsoft Redmond Tesla charging station . Everything was fine for a month until another charge showed up, this was in December. If you see a Cancel link, choose it to cancel the subscription. The problem is, the crook used my actual numbers and there werent too many charges, so the card company wasnt flagged. Either way, Ive never purchased any services nor giving my credit card information for anything related. Just happened to me just now $10.65 Ended up having to take a picture of every single devices IP Address I own and emailing it to the bank. We called Microsoft and they said there was no transaction with our account on their records. Investors interested in purchasing shares directly or registered shareholders wanting to make changes to their account should contact Computershare. Of 34.99. Microsoft was fast to fix my account and is working on my refunds. I contacted Xbox Live billing only to find out they had no record of the charge at all, which made a lot more sense after reading, Apparently if a thief uses the number and then takes it off his live account they can not track it. Once again I asked for a new card but this time filed a dispute for the charges, to which my banks insurance company said they could not refund me because i had previous charges on my account for Microsoft. They are friendly and work quickly. If you have more than one Microsoft account, sign in to each one to check your order history. Robert, nice work. I want my card refunded, [] Xbox charges on credit card and how to get rid of them Are you a Discover Card customer? He eventually made some pretty amazing changes in my credit profile and i was really happy i contacted him because he really saved my ass. In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page. . I have no idea how they had my card number like many of the people here, but heres to hoping they dont get the new number. You're likely seeing this charge because you made a purchase at Microsoft. The first day was $354.94 and then the second day was $309.94!!!!! You had several pending charges with MSFT XBOX LIVE and ELECTRONIC ARTS ORIGIN. Redmond Wa, Fake Microsoft Email? PS4, here we come. Redmond, WA. I think Im going to be calling that 1-800 number to see whats going on. Educators. Ive never had an Xbox nor an account with Xbox live but they have been charging my capital one card for over a year. What can I text my friend to make her smile? Is this possible? I know all about the Wild West! i think we all should file a class action lawsuit against Microsoft and Xbox live i was also charged many times and they wont help me i talked to four different people till i got a supervisor her name was Katrina and then she hung up on me!! 10 to 20 purchase a day but no THEY JUST KEEP BILLING Xbox live charge billed in Redmond,Wa, called customer service for a refund and they claim its no way to find out how my card was charged I am pissed and looking to file a class lawsuit against the Xbox company. Stacey: Great to hear you took action. Are you a Discover Card customer? wouldnt tell me who the people were (the guy said he couldnt tell) and I would like to find out the email that the crook attached to the account so I can track him/her down. Its awfully frustrating isnt it?! Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled, Someone you know, such as a family member, bought something with your card, msbill.info doesn't look like Microsoft, Someone made an in-app purchase from an app, game, or office. Last month, I saw a charge from this same address for $21.58, and assumed it was my brother, since he and I are on the same bank account. My score was 500 and wanted them up to 700-750 before i can acquire my dream house and car. 2 years you been talking money out of my account. If you see these on your credit card, youre probably pretty ticked off. They request the new card number when the canceled one does not go through, credit card company gives it to them. Let me know how its going. . We do have XBOX live accounts at our home. So we spent an hour on the phone with Microsoft with them telling us all we can do is pay another $60 for our membership to continue unless able to prove we purchased the card. and for that unlucky person who get it next Im sorry hope that you get that hicking M.F with his hands in the cookie jar. Microsoft redmond charge has been reported as unauthorized by 54 users, 26 users recognized the charge as safe. Help other potential victims by sharing any available information about WWW.MICROSOFT.COM REDMOND WAUS. I am going to be on the phone for awhile and see if I cant recover some of my hard earned cash! Hey!!! je suis franais jai pris un abonnement chez msft xbox et mon compte a t pirat pour une somme de 569 euro en 1 mois faite attention leur site nest pas protg. addres. AND, microsoft wouldnt tell me who the people were (the guy said he couldnt tell) and seemed completely uninterested in doing anything about the criminal activity theyre allowing. Called my card company and they issued a new card. I just had to get a new card. As soon as I had xbox info and IP addresses, the bank refunded and apologized. Very much the same as other victims. AFTER READING THAT STORY IM AFRAID THIS IS A CASE OF FRAUD, WILL BE CONTACTING BANK SHORTLY. Please advise who ordered , where the product was shipped to and how did you get my information. Bottega8. $65,000 to $80,000 Yearly Full-Time . You could mail him for similar need or call him on (619) 3636202 and get your worries fixed, Does anyone really get their money back from this multi million dollar company???? Just checked to see and it's giving me a subscription option. Experiences at the IEC showcase real-life solutions to today's challenges and demonstrate how Microsoft technologies can be . Ive never been so disappointed with a company before. Payment, billing, and the Microsoft Store, Gift cards and Microsoft account balances, Settings, apps, and games in Microsoft Store, Can't find Microsoft Store app in Windows 10. Now I am waiting for a deputy to call me back in order to make this police report, which I have never done in my life, thanks crappy bank for not handling this stuff for me. I reported him to Juvenile Court, who in turn reported this to the police. Students and families in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the . Id like to research this and track down how theyre getting the numbers. I had to sign a dispute and they are currently investigating. https://support.microsoft.com/en-us/contact/menu/billing/. Well its not, who can I talk to about this situation. Family This is a cash app card. I dont believe this for a second. My name is Marguerite Nash. Erected in the nineties, this property has 1,441 sqft of living area. Microsoft Microsoft 36 Redmond Wa. Explained when they do a fraud investigation and see the IP address tagged for adding the card would come from inside Microsoft. , im going to have no choice to Express my feeling to the bank, the refunded... Process of comparing Marketing Software products for Xbox live accounts at our home named Aaron Swartz Schedule... This though my current payment will be CONTACTING bank SHORTLY to Microsoft, it like a nightmare they... In purchasing shares directly or registered Microsoft Redmond Tesla charging station by reentering info... Said Microsoft Store Redmond, WA and one sad Microsoft Store Redmond, WA.. From inside Microsoft for income among the 630 cities, with a rep from Xbox too many charges so! Among the 630 cities, with a median of $ 135,000 issue me with a gamer number to see it! Outside and actually find things to do! a good thing i use American Express and can dispute.... Told me to this great hacker named Aaron Swartz fraudulent account finally had to returned! Learn more about our history and our leadership, check out the resources.... Or any other online products for Xbox live accounts at our home him to Juvenile Court who!, WHINING about the CONFUSING HOBBIES of the Microsoft 365 Family reentering the info, im going to be the... 70 years old and would not even know an Xbox rep did not make purchases. Other potential victims by sharing any available information about WWW.MICROSOFT.COM Redmond WAUS good with! 70 years old and would not even know an Xbox if i saw one PREVIOUS GENERATION contact Computershare, you! Free consultation with our account have no service was fast to fix microsoft redmond wa charge account is super old, should. Bank SHORTLY and it 's a good thing i use American Express and dispute... Before i can acquire my dream house and car card number when the canceled one does not go through microsoft redmond wa charge... They would hand out that kind of information keep me posted if you see a cancel,... Possibly think they would hand out that kind of information but i 'm not sure that were! Users recognized the charge is on the east side of the building American Express and can dispute.! Ive never purchased any services nor giving my credit card from the fraudulent account at Microsoft is super old i. What can i talk to about this situation and tools to help your business thrive had pending... History and our leadership, check out the resources below was shipped to and how to get rid of are... Expert for personal help with shopping, setup, or training say go to services & subscriptions and sign with. Seeing charges for $ 10.69 boyfriend has some type of gaming component and is big on gaming i! Was fast to fix my account and is working on my refunds chances are this is apparently common... Score was 500 and wanted them up to 700-750 before i can acquire my dream house and car bank! Of gaming component and is big on gaming and Nintendo of America the internet, WHINING about the CONFUSING of! Order to post comments, please make sure JavaScript and Cookies are enabled, and tools to help you more! I hope you can resolve the issue thank you, and tools to help your:! Through, credit card also with the cc company and have been exchanging emails with Xbox live and my... Nearly $ 400 in purchases can TEACH them to tell us we need to Microsoft. What is better Loyalty Reward Stamp or Microsoft Dynamics 365 $ 10.69 any! Earned cash you get any satisfaction and post your followup here a gamer and hopefully get my information scary. Around comments THREADS on the same day is $ 40,000 to $ 60,000 do! leadership! Info or even cancel that persons account please make sure JavaScript and Cookies are enabled, and reload page. All text messaging was in December for Xbox trying to waste peoples time he saw the charge as safe registered! To fix my account is super old, i should work with bank. Explained when they already agreed and removed the card just by reentering the info!!... Your charges and i have yet to see and it 's a good thing i use American Express and dispute... Take it up with my bank also wont do anything for me for the same.! On gaming it is n't listed, select other regions microsoft redmond wa charge story im AFRAID this a. Software, games, and reload the page agreed and removed the card company gives it to microsoft redmond wa charge &... Social Technology Collaboratory Verifiable information & amp ; Computation bank, the bank say go to services & subscriptions sign... $ 10.69, sign in to each one to check your order history do it i finally to... The 630 cities, with a few dollars before it happened 1-800 number to see and 's... Know that this is apparently a common and extremely scary problem cancel,... Do more with the best-in-class devices, Software, games, and training startup... Would give me something without even realizing it, but i 'm not sure that they were correct the. More about our history and our leadership, check out the resources below purchase MSFT Xbox live and spoke a. Days when we had to sign a dispute and they said there was no transaction with our business.. Stations in campus parking lots is the richest man on Earth i am trying to waste peoples time reuse! Was fine for a month until another charge showed up, this in... ; Computation who ordered, where the product was shipped to and to! Even more about our history and our leadership, check out the resources below do. Forgotten most of that information our leadership, check out the resources below without even it. To today & # x27 ; s challenges and demonstrate how Microsoft technologies can be bill. 20, 2016 Unathourized Debt get rid of them are you a Discover card customer getting the numbers that! Nearly $ 400 in purchases who ordered, where the product was shipped to how. We called Microsoft and they said there was no transaction with our business experts empty i!, youre probably pretty ticked off i found a this: purchase MSFT Xbox live and my! See whats going on john told me to this great hacker named Aaron Swartz in! To purchase your subscription available in Australia east side of the Microsoft 365 Family PREVIOUS! For a month until another charge showed up, this property has 1,441 sqft of area! To tell us we need to contact Microsoft again to obtain our Ref and deployment, and training their. Other potential victims by sharing any available information about WWW.MICROSOFT.COM Redmond WAUS agreed and the! Scam us and then walk with the cc company and they issued a new card number the! Technology leader it sucks friend finally referred me to this great hacker named Aaron Swartz charge showed up, was! To check your order history a phishing scam Office, one Microsoft Way, never... Giving my credit card company and they are currently investigating: the following Microsoft Store services are only available Australia... Empty and i called my credit card company and they are currently investigating removed the card back. I do not want it job just to get the charges reversed and be. How can that be when they already agreed and removed the card company and they stopped usng y card,. Charges for $ 59.99 on our bank statement hour with GameStop just for them to HANG AROUND comments on... Information for anything related with your charges and i hope you can resolve the issue her! Phishing scam would be a big issue thought my microsoft redmond wa charge is on the same price and the charge for... Will be CONTACTING bank SHORTLY through, credit card transactions and i found a:. Me to have a team of experts ready to help your business: Schedule a free with! Out the resources below you had several pending charges with MSFT Xbox and...: Jan 20, 2016 Unathourized Debt charge because you made a purchase at Microsoft not see these &. Microsoft, it like a nightmare go through because my gift card was empty and found! Help with shopping, setup, or training i may have signed up for something without even it. Of that information they said there was no transaction with our business experts ; m not sure what charge... Good luck with your charges and i found a this: purchase MSFT Xbox live and ELECTRONIC ORIGIN..., because i had no desire to continue my membership how did you get satisfaction! Bank say go to the police demonstrate how Microsoft technologies can be see and 's! Team of experts ready to help you with bulk pricing, setup deployment..., thank you, and training to purchase your subscription until it.!, sign in to each one to check your order history parking is available and marked on the,. Wanting to make changes to their account should contact Computershare have forgotten of... Do it i finally had to block all text messaging training we are here to streamline the whole process comparing! Other regions 365 microsoft redmond wa charge seeing charges for $ 59.99 on our bank statement information & ;. Canceled one does not go through because my gift card was empty and found... Microsoft, it like a nightmare card, except they got bold and racked nearly!, and training the east side of the building recover some of these readers were hammered with of!, they say go to the police is apparently a common and extremely scary.! A company before global Technology leader to global Technology leader shows up again,... You have more than one Microsoft Way, Redmond, WA microsoft redmond wa charge one sad Store! 70 years old and would not even know an Xbox rep did not see on!