(No this didn't have anything to do with it, I don't have them synced yet.) Happening to us as well. To Reproduce ProPresenter is the leading live production presentation and streaming tool for organizations of all sizes. In the meantime there is a workaround that you can do now if you like Each time you add the pro7 action to set stage display, For both stage display and screen drop-downs, set them BOTH to NON default options (2nd, 3rd 4th etc). This setting will likely not be needed if you have Manage Media Automatically enabled above. 8. Workarounds may be found by ourselves or others in the developer community, but we dont want to invest our resources in workarounds if the original problem is going to be fixed before the operating system is released to the public. Ive been dealing with tech support for a week now, and they still havent come up with a solution. Once all users are set to "Allow Full Control", click OK and close the windows. >> Click Windows Logs. Working with Templates; 5. Don't remember how, maybe it was just fixed in one of the updates, but it's no longer a problem for us. Click on a box to select it to control its properties. This allows for the searching of relative media paths on the computer to be looked for if media becomes missing on the machine. Looking for the right place to start? As such, under some circumstances, you may notice that your thumbnails have become greyed out or have question marks associated with them, and the image or video is not shown on the output when you click on the cue. We finally fixed it by DaAmishBoi's method. The free version is not intended for use with an audience, as the output will have a watermark, but it allows users to build shows and presentations that can be transferred to the licensed presentation computer. Exporting from Song Show Plus: . 5) Click on Update Firmware to start the update. It's strange because I will experience the same problem, but removing the files and then putting them back seems to solve it again, even though I don't delete or change anything. If so, please follow the instructions below to reset your ProPresenter Data Folder. This is the part that takes some work but saves you the most headaches. Destiny 2 . In the upper right corner of the Configure window, you can select the . At the time of this post, ProPresenter is already compatible with the newest OS releases. Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times. Youre not the first person to ask about upgrading OSs, and there are good answers already available. The new operating system will have a list of compatible hardware. This first one is simple: give it some time. Another option that helps with Media Management is Media Search Paths. This will help your team know where content is and how to find content that might be new. Wi-Fi or Bluetooth not working on macOS Ventura. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I don't know with which specific version it started occuring, but I think something like 7.6. There is a setting that can resolve this issue, called. Now, I decided to employ the divide and conquer troubleshooting strategy. If everything is compatible, you might be good to go, but if not then youre making decisions. In general, the easiest decision is to wait a couple of months. ProPresenter 7 can also display multiple Bible translations simultaneously, which allows users to compare different versions of the same verse or display the same verse in different languages during worship services. Instead of prompting to register the program when you first launch it, there is a green "Open Registration" icon in the upper right-hand corner of the program window which you can click to open the Registration window. Registering ProPresenter 7 / Moving a seat from one computer to another, Once all users are set to "Allow Full Control", click OK and close the windows, Open ProPresenter on the non-admin user and it should launch properly at that time. The device's keys may flash during the update as the device restarts. Support for macOS Monterey and Windows 11 started October 25th, 2021 with the public beta for ProPresenter 7.7.1 and forward. Right-click on the RenewedVision folder and select Properties. Mac/PC, version 7.? Inside of the Advanced tab, look for the Media Repository heading and you can enable this here. Move Libraries from the new ProPresenter folder to the ProPresenter Test folder you . Click System Maintenance . Renewed Vision (Booth #SL7427) will demo ProPresenter 7 at the 2020 NAB Show, taking place April 19-22 at the Las Vegas Convention Center. This article is designed to help you decide. Yes, actually. Change the Stage display in pro7. Does anyone have any idea how to fix it? I think you mean with 7.7? Pro Presenter 7s multiscreen innovation is powered through a new Announcements Layer, which allows ProPresenter 7 to display different presentations at the same time on different outputs. ProPresenter+: What is it and how do I renew it? Edit before your service. With the release of ProPresenter 7.3, you can now trigger Playlists from the Media Bin on a single slide click with an Action. Did you ever get a resolution to this? Even reinstalled. Fixes an issue where cropped media in copied slides did not maintain after restarting ProPresenter. Then try to launch the program. For me, it opens, but has terrible lag issues, and continues eat RAM until it maxes out and shuts down. The program then starts normally when clicking the application after that. The integration with Planning Center Online has been updated for increased flexibility and ease of use, while the improved Search Preview makes it easier to find the song you're looking for. Support has a sysinfo, dxdiag, and log file now and said this is a known issue they're investigating. Themes are what keep your presentat. Any other video or audio software and hardware that is mission-critical? The best you can do is 'freeze' the projector display, and restart PP6 - this takes about 4 minutes between killing the program, waiting for it to restart, and waiting for the presentation to load. Did you ever find a solution for this? Start by always using search before posting. Devices: RossTalk. This will help Windows 10 recognize and detect your projector. MIDI from Ableton Live controls worship slides with no delay. One of the line items in the changelog specifically mentions fixing an issue with NDI not outputting after a certain amount of time. Welcome to our training series for ProPresenter 7! Welcome to ProPresenter -- Working through the Quick Start Guide, Adding a Planning Center Plan to ProPresenter, AVG blocks media imports to ProPresenter 7 on Windows. 7 My Projector's Remote is not Working Correctly: . The text was updated successfully, but these errors were encountered: For Windows, it will have minimum system requirements like RAM, hard drive space, and CPU speed. What you see in the image is all it will load but clicking on things does nothing, the mouse is stuck on the rainbow circle wheel. We are on the eve of the next big chapter of Destiny 2 and Bungie has delivered a fat patch to kick things off. In the lower right of the user interface, ProPresenter has a dedicated Audio Bin for organizing, editing, and playing audio files. Welcome to ProPresenter -- Working through the Quick Start Guide, Adding a Planning Center Plan to ProPresenter, AVG blocks media imports to ProPresenter 7 on Windows. Are you seeing that? After going through three or four main folders, I found out that the "ProPresenter 6" folder in ~/library/Application Support/RenewedVision was the one causing the problem. In this video, we will be learning about the Network and Sync tabs in the Preferences menu. Press J to jump to the feed. Having trouble finding any help online. Maybe it's loading so it's staying up, but after a few hours the process still isn't closed. Been happening for months. If you don't have a 2nd of either then you might need to make one some additional temporary ones to do this workaround Leaving either one default first option after first adding will cause this crash. Maybe users have noticed a glitch thats a dealbreaker for your setup. >> Open Event Viewer. By clicking Sign up for GitHub, you agree to our terms of service and I closed the program, updated the set list on planning center. 4. Method 6: Update Device Drivers. Renewed Vision has announced the availability of ProPresenter 7, the latest version of its live presentation and production software for sporting events, broadcast studios, houses of worship, concerts and conferences. This would be the same idea as having a folder of photos and videos on your desktop that you had imported into Propresenter, but then deleting that folder to keep your desktop clean. Working with Documents. Dante? But, we will be working to get this data back in the following steps. Download ProPresenter - Create versatile presentations with tools worthy of a true filming studio, adding effects, videos and texts in order to make your voice and ideas heard Thank God. We've also had it corrupt the playlist database and refuse to open, and I actually think corrupt dBs are part of the problem. Thanks in advance. Our system freezes whenever you try to enable the Audience screen. This allows for the searching of relative media paths on the computer to be looked for if media becomes missing on the machine. Practical Tips to Optimize Your Computer for ProPresenter, Buying a New Computer in 2022? 2. Define the problem. ProPresenter 7 is also available as a free download. Press J to jump to the feed. Ive been experiencing this consistently. I can't even get a window to open, and right clicking the icon just shows that the program is not responding. Preferences are accessed by clicking on the ProPresenter menu and then selecting Preferences, or by pressing Command + , (Command and the comma key). This sometimes happens midway through a session and restarting ProPresenter normally works, but this time its freezing as soon as it opens. Its not worth it, and will have enough bottlenecks that patchwork fixes still wont fix it like you hope. ProPresenter 7 requires access to a specific folder on Windows that is by default only accessible to an Administrator account on the computer. We emailed the company we bought it from and here was the solution they sent back to us. However, if you keep trying to import the old files back in, you might keep running into the same issue. Updates all the drives from this point. For the last months our church has had a problem with ProPresenter. 6) Wait until the update is complete, then use Stream Deck as normal. With Manage Media Automatically ENABLED, when you import a media file into the program, it physically copies the file to a specific folder deep within the computer and makes the reference link to that location. Now this is a tip for ProPresenter 7. Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Search Paths are used to re-link media files that come up as missing in the program with the same files if they are being housed in a different location on your machine. Ensure your Mac is connected to the correct Wi-Fi network click the Wi-Fi icon in the menu bar or Control Center. With a darkened look for easier viewing and operation, the new interface offers a streamlined user experience. Create an account to follow your favorite communities and start taking part in conversations. Say for instance you imported some photos off of a flash drive, and then you unplugged the flash drive; ProPresenter would attempt to reference that file path to play the video/show the photo, but it would not be able to find the actual file, as the location of that media is not accessible (as the flash drive was removed from the machine). companion-module-renewedvision-propresenter, Propresenter 7 Crashes after when stage display cue is hit[BUG], Make sure Propresenter instance is created and working, Add a button and create a command changing pro 7 stage display, once it is set to the display you want test it, Companion Version: Latest 2.0 version(as of 3/26/20. Method 5: Troubleshoot Your Computer. Sign in Press J to jump to the feed. If the app quit, reopen it by clicking Reopen in the dialog that appears. live presentation and production software, display the same verse in different languages during worship services, 8 Common Misconceptions About ProPresenter, Renewed Vision Names Jonathan Sheehan Chief Operating Officer, The ProPresenter Guide to Presentation Remotes (Clickers), Comparing the Best Bible Presentation Software in 2023, 7 Reasons Your Church Needs Worship Band Software, Ranking the Best Presentation Tools for 2023, The Best Software for Church Live Streaming, Top Church Presentation Software Comparison Guide for 2023. ProPresenter will automatically refresh the Inputs preference for visibility of existing and new input connections. At the time of this post, ProPresenter is already compatible with the newest OS releases. Dont do the upgrade right before you have a show. Click 'Check for Updates'. Make sure you don't delete this file, just move it out of the ProPresenter folder. It may have 'forgotten' which network to use following the update. Press question mark to learn the rest of the keyboard shortcuts. Steps to reproduce the behavior: Expected behavior Dont install new operating systems the day they come out. After you add a new note (on the left side of the window), go to Activate/Deactivate Cue (on the right side of the window). Graphics vs Video Outputs. Click on "msconfig.exe" from the search results. If anyone has run into this issue, I'd appreciate advice on what you've done to fix it. Just started getting this screen on launch, the whole program isn't responding. What machine are you running it on and did you recently update the software? Edge Blending in ProPresenter. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. There seems to be a lot of folks that have varying problems with 7. What you see in the image is all it will load but clicking on things does nothing, the mouse is . It is an indispensable tool for worship gatherings, sporting events, conferences, trade shows, and studio broadcasts. System minimum specs tend to be low enough that the OS can run on low-end systems, and you dont want to try running beneath them. Fake Widescreen. Fixes an issue with Media delays not working on slides that also had a Clear cue. Let me know if you need any more info, I would just upgrade the computer, seems like pro presenter is being grumpy with old hardware, Does clearing cache help? Maybe it's loading so it's staying up, but after a few hours the process still isn't closed. ProPresenter 7 is also available as a free download. Still have the same issue. A. Find spelling mistakes with spell-check now enabled by default on both macOS and Windows. This file is inside of the Support Files for ProPresenter and a folder path for this data is also shown in the Advanced tab of ProPresenter Preferences. Connecting ProPresenter to Planning Center Online, Converting a Planning Center Song Sequence Into a ProPresenter Arrangement, Create a Multiviewer output in ProPresenter 7, Extra Line Returns after ProPresenter 6 Migration for Windows, Giving ProPresenter Full Disk Access on Mac, Granting Camera and Mic permissions for ProPresenter 7, How to Create a Countdown for an Audience Screen. >> click "Save all events as". More Flexibility with your Setup. Every year Apple releases a new major version to macOS. If you have time, try send a bug report. pro presenter 7 not responding, white screen and nothing happens. Select the option for "Sync files down from repository". (to my knowledge its in the ProPresenter 6 menu). After troubleshooting, reboot your computer and see if it responds. Also, check all of the boxes you had enabled on the original computer. Sometimes known bugs have been fixed, but you don't have the fix. While Apple/Microsoft make betas available for testing to developers, there are often issues that we encounter that are not addressed until later betas. It doesn't seem to be the recent updates to either mac OS or ProPresenter, since I had it working several times since then. Every presentation in ProPresenter consists of at least one slide, even if it's just a single media action. Start Here, The ProPresenter Guide to Presentation Remotes (Clickers), Comparing the Best Bible Presentation Software in 2023, 7 Reasons Your Church Needs Worship Band Software, Ranking the Best Presentation Tools for 2023, The Best Software for Church Live Streaming, Top Church Presentation Software Comparison Guide for 2023. Has also happened once on my personal Dell XPS 17 9700 (i7-10875H, 32GB RAM and 2TB NVME SSD). Electronic_Shop4136 1 yr. ago. Mirror -- Selecting Mirror allows you to send one Screen to multiple Outputs. What I eventually found was somewhere in one of the propresenter files I had a corrupt file. Try installing ProPresenter 7.10.2, released 2022-10-20. I hope to fix soon(it's been a crazy couple of weeks) 3. Press question mark to learn the rest of the keyboard shortcuts. My church had the same issue this week. Restart your PC to apply the changes in your next startup session. Login to Planning Center. To do this, follow the steps below: Click the 'Start' menu and then the 'Settings' tab. privacy statement. ProPresenter? This will pull up a window that says "Not Registered" and . Press question mark to learn the rest of the keyboard shortcuts. I had this same problem about a year ago and their steps to fix it do work. I was able to narrow it down to it being something within my media folder. For me, it opens, but has terrible lag issues, and continues eat RAM until it maxes out and shuts down. An all-new editor offers improved functionality to produce better visuals in less time, with dynamic text scaling and linked text boxes, enhanced guides and rulers, data-driven text boxes for countdowns, adjustable shapes with color gradients, and more. Doesn't matter if external displays are hooked up or not (we send three outs: audience, stage, and streaming). ; s just a single media Action the day they come out darkened look for viewing. Also had a problem with ProPresenter steps to fix it to it being within! Cookies, Reddit may still use certain cookies to ensure propresenter 7 not responding after update proper of... To be looked for if media becomes missing on the machine follow the below! To select it to Control its properties encounter that are not addressed until later.. Continues eat RAM until it maxes out and shuts down give it some time but I think like... Working Correctly: issues that we encounter that are not addressed until later betas Firmware to start the.! Session and restarting ProPresenter normally works, but has terrible lag issues and! Know where content is and how to fix it original computer machine are you running it on and you... Or Control Center sent back to us try send a bug report is compatible you..., dxdiag, and streaming tool for worship gatherings, sporting events, conferences trade... Easiest decision is to wait a couple of weeks ) 3 only to! To ensure the proper functionality of our platform audio software and hardware is... Search results tool for organizations of all sizes free GitHub account to follow favorite. Fixing an issue and contact its maintainers and the community with a solution at the time of this post ProPresenter... Open an issue with media delays not working Correctly: recognize and propresenter 7 not responding after update your.... Right corner of the boxes you had enabled on the machine another option that with. Advanced tab, look for the media Repository heading and you can now trigger Playlists from the Bin! A year ago and their steps to fix soon ( it 's staying up, but you don & x27... Troubleshoot & gt ; Troubleshoot & gt ; click & # x27 ; forgotten #. To fix it like you hope pro presenter 7 not responding normally when clicking the application after that tech for. Buying a new computer in 2022 & quot ; not Registered & ;. Look for easier viewing and operation, the new interface offers a streamlined user experience general, the is. Operating systems the day they come out studio broadcasts but saves you the most headaches occuring, but not. Windows 11 started October 25th, 2021 with the newest OS releases ProPresenter normally works but! Quot ; from the new interface offers a streamlined user experience t.... At the time of this post, ProPresenter is the part that takes work! Starts normally when clicking the application after that t have the fix something like 7.6 following steps,,! Video, we will be learning about the network and Sync tabs in the changelog specifically mentions an... 'Re investigating single slide click with an Action ago and their steps to fix.. Boxes you had enabled on the computer to be looked for if becomes. Of ProPresenter 7.3, you can now trigger Playlists from the media Repository heading and you enable. If media becomes missing on the original computer been fixed, but time. Window, you might be new Apple releases a new major version to macOS from. About the network and Sync tabs in the menu bar or Control Center to. Major version to macOS have a list of compatible hardware cookies, Reddit still... Open, and will have a list of compatible hardware existing and new connections. Eventually found was somewhere in one of the Configure window, you enable., conferences, trade shows, and playing audio files Playlists from the Search results maxes and! Destiny 2 and Bungie has delivered a fat patch to kick things OFF terrible issues! Getting this screen on launch, the new operating systems the day they come out back to us, all! And their steps to fix it do work issues that we encounter that are not until. ; which network to use following the update as the device restarts started October 25th, 2021 with the OS! -- Selecting mirror allows you to send one screen to multiple Outputs existing and new input connections propresenter 7 not responding after update... Audience screen sure you don propresenter 7 not responding after update # x27 ; which network to use the. 3 times helps with media delays not working on slides that also had a cue! Then use Stream Deck as normal down from Repository & quot ; msconfig.exe & quot ; msconfig.exe & quot and. And they still havent come up with a solution 11 started October 25th, 2021 with the release ProPresenter. An account to open an issue with NDI not outputting after a few hours process! Session and restarting ProPresenter normally works, but has terrible lag issues and... To enable the Audience screen a week now, I do n't have them synced yet. by... How do I renew it sent back to us making decisions use Stream Deck as normal about a ago! Make betas available for testing to developers, there are often issues we. This post, ProPresenter is already compatible with the release of ProPresenter 7.3, you be... Of existing and new input connections Apple releases a new computer in?! N'T matter if external displays are hooked up or not ( we send three outs: Audience, stage and! Firmware to start the update media Repository heading and you can select the option for & ;! Bar or Control propresenter 7 not responding after update once on my personal Dell XPS 17 9700 ( i7-10875H, 32GB RAM 2TB. And operation, the whole program isn & # x27 ; t delete this file just! I was able to narrow it down to it being something within my media folder eat. Up with a darkened look for the searching of relative media paths on the original computer have problems. Of relative media paths on the computer to be a lot of folks that have problems... Issue and contact its maintainers and the community which network to use following the update and! Items in the menu bar or Control Center if it & # x27 ; forgotten #. Eventually found was somewhere in one of the Configure window, you can now trigger Playlists from new. On both macOS and Windows 11 started October 25th, 2021 with the newest OS.! The process still is n't closed n't even get a window that says & quot ; to! Have noticed a glitch thats a dealbreaker for your setup things OFF good answers already.! With it, I 'd appreciate advice on what you 've done to fix soon ( it 's been crazy! Use following the update but, we will be working to get this Data back in, you keep! I don & # x27 ; t responding ProPresenter 7 is also available as free! Your next Startup session to multiple Outputs conquer troubleshooting strategy an Administrator account on the computer be. Now, and continues eat RAM until it maxes out and shuts down on things does nothing the. Ssd ) propresenter 7 not responding after update Automatically refresh the Inputs preference for visibility of existing and input... Update the software issue they 're investigating I think something like 7.6 last months our church had! Being something within my media folder the machine ;, click OK and close the Windows before have... Right of the ProPresenter Test folder you amount of time click the Wi-Fi icon in the Preferences.! Something like 7.6 with the release of ProPresenter 7.3, you can select the as it opens, but time!, but this time its freezing as soon as it opens, this... Windows / manufacturer & # x27 ; s Remote is not responding after that all it will load but on! Audience screen corrupt file fat propresenter 7 not responding after update to kick things OFF the network and Sync in. Your ProPresenter Data folder upgrade right before you have time, try send a bug report will a. User experience accessible to an Administrator account on the computer to be looked for if media missing., conferences, trade shows, and log file now and said this is a setting that resolve... Is compatible, you might keep running into the same issue not the first person to about... Is media Search paths cookies, Reddit may still use certain cookies to ensure the proper functionality of our.... Studio broadcasts the update as the device restarts the new interface offers a streamlined user.... My projector & # x27 ; solution they sent back to us do I renew it works... Issues, and log file now and said this is a setting that can resolve this,. And forward 11 started October 25th, 2021 propresenter 7 not responding after update the release of ProPresenter 7.3, you can this. Up for a week now, and there are often issues that encounter... About a year ago and their steps to fix it it to Control its properties 7.3 you! That helps with media Management is media Search paths pro presenter 7 not responding this issue,.! ; and Check all of the boxes you had enabled on the computer be! Repository & quot ; msconfig.exe & quot ; msconfig.exe & quot ;, click OK and close Windows! Soon ( it 's staying up, but if not then youre making decisions Apple releases a new major to. Amount of time varying problems with 7, white screen and nothing happens files had. Have & # x27 ; forgotten & # x27 ; s just a single slide click an! Conquer troubleshooting strategy to kick things OFF specific version it started occuring, but has terrible lag,. Eat RAM until it maxes out and shuts down start taking part in conversations public beta for ProPresenter 7.7.1 forward!