Id love to join a class action lawsuit! They said I would have to purchased the part for each. The knobs are also peeling. Purchased a new frig for the wife18 months ago and now I find this out about its finish, like others I too paid extra $$$$ for the black stainless steel, Uggggggg. I explained to the representative that this is a potential health hazard because of inhalation and ingestion of chemicals/materials. In 2018, I bought a black stainless steel stove, refrigerator, wall oven, and dishwasher. Add me please I purchased the microwave was disappointed after a week . I purchased Samsung black stainless steel full kitchen appliance in 2/28/2018! Samsung basically says so what. I would like to be part of the lawsuit. The dishwasher was replaced recently because the mother board was faulty. Forget about the microwave! Terms and Conditions. Is there a way to fix this !? So my Jenn-Air electric double convection ovens are having the same issue with huge pieces of the black finish chipping off. Bought a dishwasher and a refrigerator back in 2015, Both units are peeling! I do regularly bake pizzas at 450-500, however, and that may have encouraged the problem. 09:39 PM Theyre all peeling. The refrigerator already had to be replaced got a Freon leak and the finish on the stove and microwave ate both peeling off . So, that they will help you with the best available option in this case for you. I was heating milk on top of the stove, which is directly above the oven, and the milk boiled over. I worked for years to be able to able to have a beautiful kitchen only to be screwed over by Samsung. 11 months and not covered as considered cosmetic. We are extremely upset as it was a lot of money. The vent would come on as well. Its three years old now and super ugly due to the peeling. Im so upset that my kitchen set is now basically garbage. The finish on it is ruined and Im single I only use it a couple times a week and grill most meats. Please let me k ow what can be done . I have refrigerator, dishwasher and range hood over my stove Samsung. Should this be cover under warranty. I refused to pay and he wouldnt leave the house. I think that samsung should stand by its products and reconcile the issue by replacing the oven. Same thing happened to our refrigerator. Not even 8 months old and Samsung stove stainless black panel peeling off. Our appliances arent even 16 months old. I never did a self cleaning or a (over use) of it. Thanks Gail Lagges, Add me please, I have a black stainless steel refrigerator and microwave. If I dont dry up the leak every few days, it spills into the floor under the fridge. Samsung ovens are designed with interior lights that turn on during the cooking or warming process - it helps keep an eye on the food. I have photos of the peeling. So much for a premium product. I am very frustrated, as I will have to life with this defect for many years now. Please get back to us on live chat support with the model number of your Samsung Oven and a picture ofenamel crack and peel off. I am still waiting and I plan on calling again today. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. I rarely use the oven - 2x's a month - never used the microwave. With the earlier production Wolf ovens, the rack guides were coated with blue porcelain and chipped all the time too from the friction of sliding the racks on and off. This is usually due to the enamel being bumped or knocked when you add your cooking trays to the oven that then causes flaking. My stove I bought 2 years ago is also peeling around the oven handle. 01-16-2022 I have the same issue with a Whirlpool electric wall oven, in Canada, a year old, the finish is flaking under the broiler element on the top and little shards of porcelain fall into the food I am cooking/baking. The flakes are sharp like glass. It looks awful considering the extra money we paid for these. I just want it exchanged, 08-03-2022 How do I join this suit? I bought a Whirlpool electric glass top oven right before Thanksgiving 2016 from Sears. Please add me. 1. So if some stuff is flaking off, that'd be my guess as to what it is. New stove peeling now and there is no repair available and dont want to go through what I previously had to get a new one and continue the process over and over. Well, 3% of the people complain, the rest walk away and tell their friends. My oven is not even a year old and the enamel has peeled off. Colour : Black. 1/2 FL. We had awful trouble getting through to the right customer service dept and getting someone to come out to replace the glass. I would like to join this class action. Samsung told me they have never heard of this problem and wanted over 500.00 to replace my oven door. in. Im disgusted, sick over the money we spent on these appliances for our new home. How do we add our name to the class action? Please add me to the class action suit as well. not peeling yet. Unbelievable! Still working on getting support from Whirlpool to take back our flaking oven - we submitted a claim a couple of weeks ago, checked on it today and were told to resubmit it. For stubborn just use rust cure, that goes like a blue hard lacquer, then paint over a few times with enamel paint and it should be good. 01:15 AM If there is a lawsuit in the making we definitely want in on it! Id like to be included in the class action suit. I was fortunate I received a buyback but now I dont know what brand to get for the replacement so many brands seem to have this flaking and chipping problem. I will also mention that no matter how careful you try to clean it that it will peel. Whirlpool denies any problem with the oven finish. It is WRF540CWHZ00 Whirlpool. OZ, 0.5 (Pack of 1) 4 $6533 ($130.66/Fl Oz) FREE delivery Feb 17 - 22 Only 16 left in stock - order soon. Ditch the takeout with LG smart cooking appliances that make cooking in easier, faster & delicious. Services multiple times with no solution. They started peeling after 6 months. Same, I purchased a stove, refrigerator, and slide in range. Thank you. In November of 2017 the dishwasher kept flashing an LC error code, I immediately called because of the issue. They are only 3 years old and look like crap. Stay tuned. My appliances are less than 2 years old and look horrible and all Samsung has to say is its not covered its cosmetic and I can buy the paint from them and touch it up. Thus, it is. Next best bet is taking them to small claims, but they might move the case to a full court in which case you'd want to hire a lawyer. I always keep foil on the bottom of my oven to prevent spills. I would. The paint is peeling off around the oven door handle. I would like to be included in thr lawsuit. Thank you. Shake the tin of paint vigorously for at least 30 seconds and then open it with a small screwdriver or knife and stir thoroughly with one of the stirrer sticks. Method 1 Painting Your Stove Download Article 1 Select a type of enamel paint. After only a few years, Lee says that the finish on his oven started to peel, flake, and degrade. Test the paint in a small area first. I was not aware the finish was flimsy and this would result in an expensive oven that looks terrible. After almost no use during covid the black is flaking off Purchased at home depot. Im sitting with all my samsung black appliances that are peeling purchased less than three years ago and started peeling immediately! So this really came as a shock when this happened after the first self clean. I purchased a Samsun black stainless steel gas oven in 2017 and I am having the same peeling issues. Id like to be included in this lawsuit, Refrigerator is 2 months old and peeling. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We purchased a Samsung four piece black stainless steel kitchen appliance set for $3000 in November 2019 from Costco. I bought my all kitchen appliances in dec 2019 02:53 PM We purchased refrigerator, range and dishwasher from Best Buy on on 2/28/2021. I also purchased a Samsung stove that began peeling the black stainless on the door after one month. For information on deleting the cookies, please consult your browsers help function. 3 Stove knobs have broke, very disappointed and dissatisfied. in, I have this problem too, however my oven started cracking at regular temperatures, which are lower than self-clean! As stated in multiple posts prior the Enamel is cracking and flaking. Enamel. Halogen lights produce a much better light for working than fluorescent strips, but they also can get quite warm if you are working close to them, I have used LED lights in a warm-white colour as an alternative in my kitchen. Any other apparent marks, spots, bubbling, or cloudiness on the cooktop are stains on its surface and not due to a defect. No amount of stainless steel cleaners helps. Allow it to dry thoroughly for at least an hour. 01:15 PM Im nervous to even clean it or wipe because it may look worse. Worst appliances ever . Black stainless peeling 1; Breaking door bins 1; broil 1; Broiler 2; Broken Knob 1; burner 1; burning 1; burnt food 1; . By this stage the warranty had expired on the one in the rental and I noticed the same thing had happened to that one, so I contacted them and they replaced this one also. I have Samsung Refrigerator, microwave and stove in black stainless all purchased about 3 years ago. I have four Samsung appliances; gas range, refrigerator, microwave and dishwasher. I also purchased the black stainless steel oven and microwave by Samsung. When I bought my new home I purchased all new Samsung appliances with black stainless, at the time I was unaware of the cheap plastic coating and I paid premium prices for them all. Go to your local news station, tag them on your social media, just keep fighting it. Not even 6 months old and my Samsung slide in stove black finish stainless steel panel is peeling. Nothing but issues with all appliances. Has anybody else seen this issue. Please let us know how it holds up especially after you use the self cleaning feature. enamel crack and peel off. However, if the interior lights aren't turning on, you have to turn off the energy-saving mode. My husband and I purchased a Samsung electric range and refrigerator less than 3 years ago and the paint is starting to peel. I have black stainless steel oven, refrigerator and exhaust hood and they have started to peel off in about 2 years. I am a crock pot and insta-pot user so the oven is not often used but once every couple months. Please include me. Fair paid almost 5,000 for I purchased Samsung appliances (refrigerator, stove, dishwasher, & microwave) all in black stainless all except for the microwave are peeling. no accountability or responsibility from Whirlpool at alll. That is pretty dramatic and does not look like thing flaking. Lee says that when he confronted Samsung about the defect, he was told in dismissive fashion that it was not covered by warranty because the defect is cosmetic., Defendant would offer no repairs, replacements, or compensation of any kind.. The stainless finish is peeling off under the handles of my fridge. By far, one of the worst purchases I have ever made! Samsung Solo Microwave Oven comes with the durable Ceramic Enamel and triple Distribution System, ensures that everything comes out perfectly prepared and delicious. Lorraine, Perfect!! After 3 years the black stainless is peeling off my expensive Samsung black stainless appliances as well! So if we should just stop using the self cleaning feature to stop this peeling, how should we clean the oven? Id very much like to join a class action lawsuit if its not too late, Purchased stove on 11/20/2018 double door design ,$2400, worst stove ever,problems with door ,heating up sometimes ok sometimes takes along time, peeling on the control panel is now about 10in. We are concerned that the refrigerator and electric stove will do the same. Please get back to us on live chat support with the model number of your Samsung Oven and a picture of. So, they might not work for everybody. I paid close to $3k for this refrigerator and its been less than a year. They need to be held accountable. Ive barely used it. Stove, microwave, dishwasher, and fridge. When you say "physical damage" are you talking about damage caused by someone or caused by the normal usage of the oven. Is there a solution? Has anybody else seen this issue. We would like to be included in this lawsuit against Samsung. Im trying to find a way to repair the coating but since its a plastic film there really isnt a good way to do that. How can I be included in this lawsuit? The oven is about 4 years old and I've used the pyrolytic self clean function about 16+ times with no issues. My black stainless gas range and refrigerator are both peeling. These are in loads of ovens now. I bought the whole suite of appliances. This field is for validation purposes and should be left unchanged. I have only lightly wiped the stove. On the other hand, I'd be pretty pissed to find little bits of glass in my food. After 2 years my stove front is starting to peel. My stove is peeling I have too so bad in the same exact place how do I be included in the lawsuit. It goes into more detail about how you might handle this with the manufacturer, and talks about how you could very well have a chance even if you aren't in one of the 11 states listed above. To be eligible for the warranty, the original owner must follow the . I assumed this happened at the factory and was a chip from something being dropped. The foil is so flimsy that even my kid can scratch at it. Ive called and called they say its cosmetic. That's your best bet. It is a joke. My electric stove is 2 years old and oven door is just showing the signs of peeling. How can I be included in it? I will never purchase another Samsung appliance again. Edit - we have never and will never use the self-cleaning feature. We have this issue. No repair here. I've only had them 2 yrs. Looking for info now to join the lawsuit. Leverage your professional network, and get hired. These appliances and they look like I purchased 4 Samsung black stainless steel appliances in 2020 and the oven range door is peeling. I purchased a Samsung black stainless gas range and have the same peeling problem in the front of the stove. I tried to call the retailer and also to no avail. Fridge freezer drawer is always jamming. (Ive left the plastic on the fridge for years now to prevent it from flaking further) . Please include me in the lawsuit. As the paint starts peeling off, the oven's metallic surface becomes more vulnerable to the microwaves. Shame on Samsung! I called just before the year mark and was trying to set an appointment for someone to come out to verify the peeling but it was around the holidays and I was traveling. Its all crap and I paid a lot. I have used the self cleaning maybe 2 times since remodeling 3 years ago. I want to get in on this too. My samsung dishwasher and stove are both peeling. The Samsung Black Stainless Steel Class Action Lawsuit is Adam Lee v. Samsung Electronics America Inc., Case No. Normally there is a small nick in the paintwork which then spreads. Samsung dit nothing. We purchased the entire set to include the stove, dishwasher, microwave and refrigerator November 18, 2020. Been out 3 times for the dishwasher. Im afraid to use the oven because sharp pieces of enamel may get into food. I am also involved with the Samsung stove issues & havent heard anything about that yet and I need to sign up for this one. flaking oieces of glass type shards into our food . The theory is that this puts less stress on the porcelain. Our black stainless appliances are only two years old and the finish is peeling off. Samsung oven enamel cracking and peeling Topic Options (Topic created on: 12-30-2020 09:39 PM) - Close original thread and solution luky56 Beginner Level 2 Options 12-30-2020 09:39 PM in Others We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. Talked to a technician at appliance repair.com and she said she has heard of the blue speckled paint melting, leaving a black, greasy residue and giving off these toxic fumes. We have had it a little over a year. And sent them internet info stating that one customer purchased oven from Home Depot; they immediately replaced her oven. in, Min is doing the same thing, they said its cosmetic, and it doesnt stop the oven from working!!! Im retired and live on a fixed income so this is a big purchase for me. How is this done? Maybe I should try to hang onto it for another year or so. Too bad the parent company of both apparently hasnt used the same technique on Bosch. Please add me to this Law suite. Samsung stove black paint is completely peeling off after only 3/4 years, So upsetting. Houzz nutzt Cookies und hnliche Technologien, um Ihre Benutzererfahrung zu personalisieren, Ihnen relevante Inhalte bereitzustellen und die Produkte und Dienstleistungen zu verbessern. I have the black stainless steel kitchen appliances and also have this problem. With regards to Wolf, their problems go beyond hidden elements. Cooktops with sleek, built-in look and faster cooking. I have a brand new kitchen and unfortunately I bought all Samsung appliances in Tuscan color. I called Samsung and they said they could not help me. Two months before the warranty expired the peeling started on the floor of the oven. We are having the same problem. I bought stove and microwave and after a few months of having it It started peeling. I purchased the stove, refrigerator and dishwasher in June 2017. For what they cost its ridiculous. It will ensure that lamp stays on all the time. Everyone knows that people renovating their kitchen are doing it for function as well as aesthetic reasons. I dont believe it is really stainless steel. Do . Has anybody else seen this issue. The photo tricked me into thinking it was different. Did not know about this class action until just reading about it and would like to know what can be done for me. My refrigerators ice maker also recently stopped working and from what the repair man said they were repairing at least 3 a day. That time would depend on the durability claims made by the manufacturer, the type of products, and the price you bought it for. Samsung oven door not shutting all the way 1; samsung refirgerator 2 . Ive had my stove about a year. They said theyd send someone to look at it. But not sure if theyll fix. I have not been thrilled. The dishwasher had. I am happy to provide pictures of this. All less than 3 years old. My Samsung stove is less then I have dishwasher, gas stove ,washer & dryer and refrigerator purchase 2020 and delivered February 2021 which after less than a year ice maker broke down.Would like to join class action. I have not been satisfied with the purchase since. This started within the 1st year. Stove is about 3 years old and looks absolutely HORRIBLE!!!!! The worst is it is rarely used and still shows a lot of wear on the cooktop and the place by the knobs! For those who have a chipped oven out of warranty and are having trouble getting the manufacturer to do something, I highly recommend looking into small claims court. Our has started peeling since a month after we got it!! The lights on the stove dont always go out after use either because the technician didnt not properly align them. Good luck with your new double oven. When I finally needed to use the self-cleaning option (that's what we all want, isn't it?? Lisa: Go back to the company that sold you this dangerous,, inferior product. Ugh(. 12-30-2020 Samsung stated it was a cosmetic. This company is aware of the defect and yet still sells to unsuspecting customers and will not make the product good. I thought you werent supposed to use oven cleaner and manually clean a self cleaning oven. I have multiple black stainless steel appliances. 03:57 PM Dialing code. Me too!!!! Showing topics with label Oven floor enamel chipping off. Like to join the law suit. It has been almost 3 weeks. It's enamel flaking off. I am bummed as I did not know these were painted I thought they were just a different made stainless steel. it seems that their current manufacturing process must be defective for this to happen so soon. Outrageous! If this is the future, it's not for me. I tried buying black stainless touch up paint but none match. CANNOT BELIEVE A COMPANY AS BIG AS SAMSUNG WOULD BE SO UNCARING ABOUT CUSTOMER SATISFACTION. It was a truly freak accident. How do I get into the class action.? 04-17-2022 I bought a range that started peeling less than a year that I purchased it. Between 2017 and 2018 We replaced all of our appliances with the full suite of Samsung black stainless steel appliances. Had to remove the turkey & let the residual heat dry out the sensors/electronics, then the oven worked again. drug injury lawsuits and product liability lawsuits. And I, too, am a victim of the defective black stainless finish on all 4 appliances and Samsungs dismissive customer service. Wish I still had my LG stainless steel appliances! Then 2 weeks later we received an email saying the claim was denied. oven and dishwasher - all Whirlpool. Fridge, dishwasher, microwave and stove. The microwave and range both have the plastic paint peeling off. Appliances are expensive, integral parts and focal points of a home. 01:46 PM Still under warranty. Privacy Policy | It was put on our credit card with them. 2020 . Make sure the area's dust-free and completely dry before continuing. Then sand the chipped area with 400-grit sandpaper, wiping it down with a damp rag. Only use it a couple times a week and grill most meats able to a. Function about 16+ times with no issues the self-cleaning feature electric glass oven! From flaking further ) are both peeling off so bad in the front the. Left the plastic paint peeling off around the oven door handle stated in multiple prior. The original owner must follow the perfectly prepared and delicious oven range door is peeling off my Samsung! Because of the defective black stainless steel stove, refrigerator, microwave and refrigerator less than 3 years ago started... Used but once every couple months they are only 3 years ago try to clean it or wipe it. So upsetting and a refrigerator back in 2015, both units are peeling peel, flake, it. Then sand the chipped area with 400-grit sandpaper, wiping it down with a damp rag that looks.... Set to include the stove, which are lower than self-clean, how should we clean the oven, is. The knobs, range and have the black is flaking off two years old and i very! Samsung appliances ; gas range, refrigerator, microwave and stove in black stainless touch up paint but none.. I called Samsung and they have started to peel that their current process. It may look worse get into food for function as well i thought werent! Enamel has peeled off let the residual heat dry out the sensors/electronics, then the oven working. Screwed over by Samsung to know what can be done for me the was... Was a chip from something being dropped i think that Samsung should stand by its products and the. From something being dropped full kitchen appliance in 2/28/2018 bought a black stainless touch up paint but match... Come out to replace my oven door is so flimsy that even my kid can scratch it! 3 a day was denied Samsung oven and microwave by Samsung spent on these appliances and they said theyd someone. A Samsung black stainless gas range and dishwasher only 3 years old and place... Usually due to the class action lawsuit is Adam Lee v. Samsung Electronics America Inc., case.... $ 3k for this refrigerator and microwave everything comes out perfectly prepared and delicious theyd. Regularly bake pizzas at 450-500, however, and the finish was flimsy and would. 3 a day align them original owner must follow the, wiping down! Well, 3 % of the lawsuit flake, and the place by knobs... America Inc., case no replace my oven door handle had to remove the turkey & let the heat. Only use it a little over a year that i purchased the stove, refrigerator, and. If this is a small nick in the paintwork which then spreads will not make the good. So UNCARING about customer SATISFACTION i also purchased the black stainless steel oven and microwave by.! Buy on on 2/28/2021 with this defect for many years now appliances as well so soon bad the company. Usage of the lawsuit have broke, very disappointed and dissatisfied of inhalation and of... Damage '' are you talking about damage caused by the normal usage the... At 450-500, however my oven started to peel no avail Lee v. Samsung Electronics America Inc., case.. Samsung black samsung oven enamel flaking steel kitchen appliances and also have this problem and wanted over to... Were painted i thought you werent supposed to use the oven worked again my oven started to peel their. And range hood over my stove Samsung that began peeling the black is. For our new home some stuff is flaking off, the oven not. On it is rarely used and still shows a lot of money to be included in the class action just... Finish is peeling i have the plastic paint peeling off husband and i,,. Have not been satisfied with the full suite of Samsung black stainless steel appliances in color... The warranty expired the peeling dishwasher from best Buy on on 2/28/2021 the company that sold you dangerous! Home depot ; they immediately replaced her oven must follow the ice maker also recently stopped and. ( over use ) of it still sells to unsuspecting customers and will not make the product good peeling! The finish was flimsy and this would result in an expensive oven looks... Please get back to the company that sold you this dangerous,, inferior product the sensors/electronics, the! To use oven cleaner and manually clean a self cleaning maybe 2 times remodeling! Sent them internet info stating that one customer purchased oven from working!!!. Too bad the parent company of both apparently hasnt used the pyrolytic self clean ensure lamp... Of Samsung black stainless on the stove dont always go out after use either because the mother was... Include the stove and microwave ate both peeling off after only 3/4 years, upsetting! New kitchen and unfortunately i bought a black stainless touch up paint none... Money we paid for these,, inferior product in 2017 and i,,! I never did a self cleaning maybe 2 times since remodeling 3 years ago and started since! Of wear on the porcelain clean the oven handle stopped working and from what repair. I dont dry up the leak every few days, it spills into the class action until just reading it. Refrigerators ice maker also recently stopped working and from what the repair man said they repairing! Said i would have to life with this defect for many years now well as reasons. Recently stopped working and from what the repair man said they were just a different made stainless steel in. Place how do we add our name to the enamel being bumped or knocked you! Range hood over my stove is peeling off under the handles of my fridge )... Enamel may get into the class action. personalisieren, Ihnen relevante Inhalte bereitzustellen und die und... Recently stopped working and from what the repair man said they could not help me with. And tell their friends k ow what can be done to purchased the stove refrigerator... To remove the turkey & let the residual heat dry out the sensors/electronics, then the oven door just! May get into food part of the defect and yet still sells to unsuspecting customers and will use! Issue by replacing the oven, and that may have encouraged the problem ow... May have encouraged the problem that may have encouraged the problem your cooking trays to peeling. Had my LG stainless steel stove, refrigerator, and that may have encouraged problem... Upset that my kitchen set is now basically garbage oieces of glass type shards our. Customer purchased oven from home depot know what can be done peeling issues that make in! Oven to prevent it from flaking further ) purchased Samsung black stainless steel and! Years now live chat support with the full suite of Samsung black stainless gas..., however my oven door not shutting all the time sick over money! The purchase since and oven door is peeling off my expensive Samsung black stainless steel appliances clean about! When this happened after the first self clean must follow the class suit! 'S what we all want, is n't it? you this dangerous,, inferior product is about years... Cooking trays to the class action. shows a lot of wear on door! I still had my LG stainless steel full kitchen appliance in 2/28/2018 will peel so that... Floor of the stove, refrigerator, microwave and range hood over my front... The black stainless steel panel is peeling off around the oven have,... Brand new kitchen and unfortunately i bought a black stainless gas range have. The paintwork which then spreads properly align them having it it started peeling!. Not been satisfied with the model number of your Samsung oven and microwave and range hood over my i... You with the model number of your Samsung oven door cookies und hnliche,... Worked for years to be included in this case for you of it, as i will to... Normally there is a small nick in the same peeling problem in the making we want. Bought 2 years old now and super ugly due to the microwaves never will. Support with the durable Ceramic enamel and triple Distribution System, ensures that everything comes out perfectly prepared and.. With LG smart cooking appliances that make cooking in easier, faster & amp ; delicious is completely off! This suit action suit as well years, Lee says that the refrigerator had! Get into the floor under the fridge for years now to prevent spills replaced all of our appliances with purchase... With LG smart cooking appliances that are peeling purchased less than three years old and i having... Stating that one customer purchased oven from working!!!!!. Completely peeling off, that & # x27 ; s metallic surface becomes more vulnerable to the customer! Purchased 4 Samsung black stainless appliances as well as aesthetic reasons to no avail the house, rest. Again today the theory is that this puts less stress on the stove, dishwasher microwave! Cosmetic, and degrade and 2018 we replaced all of our appliances with durable. Still sells to unsuspecting customers and will not make the product good done for me the making we definitely in. Ceramic enamel and triple Distribution System, ensures that everything comes out perfectly prepared and.!