This line is open from 8 am to 8 pm from Monday to Friday. The presentation was on our idea of what projects we'd be working on. Over zoom , interviews are fine until you get to the screening. Do you have National Insurance No.? Two stage process and introductory call. It is responsible for the entire water system in London and the Thames Valley region, from providing clean tap water to taking wastewater and sewage away. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. Questions can be anything from asking what you know about the graduate scheme and Thames Water to how you deal with challenges and what your career aspirations are. Approximately two weeks from first interview to job offer. Is there anything you encountered turn out to be a very positive experience? It was a technical interview, which assessed my technical ability for the role, and the depth and breadth of my knowledge in the field. We take care of water for 15 million people, building a better future for our customers, our region and our planet. Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. The process took 3 weeks. Thames Water sees beyond the words on an application form, which is why it has such a vigorous recruitment process. Get answers to your biggest company Thames Water is the UKs largest water and wastewater company. interviewer was nice. The process took 3 weeks. Depending on the gravity of the matter at hand, you may choose to reach out to Thames Water by the corporate office: Thames Water is one of the biggest sewage and water services companies in the United Kingdom. Typically, this is from 8 am to 9 pm during weekdays and from 9 am to 5 pm on the weekends. Spent just 40 minutes. Find out how we combat fake reviews. Although you will immediately begin working in the department, there are opportunities to undertake work experience days in other departments to gain a better comprehension of how the company operates as a whole. Ongoing low water pressure to a housing development that is now 18 months old. Highlight what makes you different from other potential candidates and show that off. I had to prepare a presentation and task. Has anyone ever got through on the telephone number ? All of the questions were about previous experiences you've had, so it was difficult to prepare for, especially for those with little to no professional experience. What would be the most challenging part of the role? However, as with smaller companies, sometimes the customer service isn't as quick to react as is expected. Be prepared for any interview questions they might throw at you, from personality traits to workplace situations to knowledge of their business. Apply key competencies to your real-life experiences, such as voluntary or part-time work, and show how you possess such skills with scenarios you have had to experience. The technical interview assessed my problem-solving and communication skills, as well as my ability to think under pressure. How would you react in this situation. Thames Water believes that departments should all interact and have knowledge of what is going on in other parts of the company. You will answer several questions on anything from numeracy and literacy to personality and skills. I applied through other source. All handled directly by the hiring manager which was refreshing. Seemed less about professionalism, more about level-headedness. You should also have a few questions to hand, whether that is about the graduate scheme as a whole, the role you are applying for or the company, to show initiative. a series of questions via teams and for second interview in person a follow up to the initial questions. Tests: You will be asked to sit an online test - the SHL test, that covers numerical, verbal, and abstract reasoning tests. It takes care of the water supply of 15 million people, which is 27% of the UK population; therefore, making it the largest water company in the country. I interviewed at Thames Water, Brief interview over microsoft teams, took half an hour to an hour maybe. This role is going to use SAP and Temp, you're going to learn them, is it ok for you? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I interviewed at Thames Water in Jul 2022. It is a certainty that candidates will be asked about career progression during the interview process. So they've been happy to take my money but not apply it to my account. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. From the initial application to the assessment centre, each step of the process is bound to challenge you in some way. Thames Water Utilities Limited Registered in England and Wales. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. Company number: 02366661. VAT registration no GB 537-4569-15. Do you know what this job is doing and your responsibility? Each graduate is given a comprehensive training plan when they begin their placement, featuring not only job-specific training but also workshops, amongst other team-building activities. Ensure you are friendly and polite to anyone and everyone during the process, from the receptionist at the assessment centre to other candidates, who could potentially become your colleagues. Beckton Sewage Treatment Works is an operational Thames Water site and is the largest sewage treatment works in Europe. Specialised programmes require a relevant degree qualification in that specific field. All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. A written test has been excluded; however, group exercises, a solo presentation and a personal interview still remain. They appear to have a non-existent specialist team, who always no show. This is used as a more personalised approach on top of your application form, as it shows which transferable skills you have and whether you would work well in the companys environment. I applied online. From application through to onboarding, find out how our recruitment process works. Through Microsoft team for 45 minutes with two interviewer. We would only offset a credit amount against a valid bill though, I understand you were expecting a refund and it would be good to take a look at the details on your account. interviewer was nice. Followed by a tour of the premises. Telephone interview followed by microsoft teams interview with competency, background and technical based interview questions. All graduates applying are expected to have achieved a 2:2 or higher on any degree or are predicted to achieve this grade or higher. What kind of passport you're having? The interviewers will be asking similar questions to multiple candidates, and in return, will receive similar answers back. Why do you want to apply to this company? All three interviewers passion for the company really came through and sold it to me as a genuinely great place to work. Then, after passing those tests, you're invited for an interview. To be successful, try taking some practice tests online to make yourself more familiar with them. He was saying that this can sometimes be a mistake and when I told him that this is no possible mistake he then changed his words and said that I have been scammed. I interviewed at Thames Water in Jul 2022. Glassdoor users rated their interview experience at Thames Water as 49.5% positive with a difficulty rating score of 2.93 out of 5 (where 5 is the highest level of difficulty). This has increased the number of female and BAME graduates applying and gaining placements. The graduate scheme group exercises require candidates to work together to solve a task; therefore, it is important to work as a team, for that is what the employer is looking for. Part Time Jobs. If I could give no star I would . I applied online. They follow a set process as they have interviewed many times. List examples of when you have had to meet simultaneous deadlines. Do you have any commitment to avoid you from the working shift? Dont have a water meter fitted, the Thames Water contractors will try to charge you for having a meter which they are meant to provide.They will damage your pipes and leave leaks then refuse to fix them.They refuse to take responsibility for their actions. How would you deal with having multiple deadline coming up, and a limited amount of time to finish the work? Both surveys flagged that as a separate issue and the water companies concern is a section of sewage pipe has dropped causing a belly and the water is running the wrong way. Hi, I'm sorry you've struggled to speak to somebody about your payment issue. Working Culture. The Thames Water graduate scheme is an in-depth, on-the-job placement in a specific area of the business. Use the following channels for this purpose: You can sort out your water supply issues through these communication lines; these include no or low pressure, issues on water quality, and water hardness. Other assessments might be required during the recruitment process as well. how would you communicate to change situation ? Roleplay. Interview was with a two individuals, both from the team to wich I was applying for a role and lasted 1 hour. This role is aiming to promote to the leader, and lead others.is it ok for you? You may expect a response within 10 working days from when the email or written correspondence was received. Deeply frustrating experience trying to find out why no payments have been taken from my bank account for the last year even though I set up a direct debit with Thames Water a year ago and received a confirmation letter stating "you don't need to do anything you pay your bill automatically by direct debit".They've waited a year until my current annual statement for the billing period 1 April 2023- 31 March 2024 to let me know that last year's payment didn't go through!Tried to get an explanation - seems like all calls are going through a call centre in South Africa, where, to be honest, they don't seem to have any information to hand. WebIf you don't understand your bill, need help paying, want to update your details, need a copy of the bill, or the charges are wrong, then contact the support service. This means to open a new account there is 0 evidence that you need in order to open this account. Describe methods you have found useful when collecting, synthesizing, analyzing, managing, and reporting environmental data, such as pollution emission measurements, atmospheric monitoring measurements, meteorological or mineralogical information, or soil or water sample? Common stages of the interview process at Thames Water according to 97 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. All rights reserved. Hiring Process. 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