Use our contact form and we'll respond via email. While our business was negatively impacted by the COVID-19 global pandemic, including numerous temporary store closures and government-mandated shopping restrictions, we maintained an unwavering focus on the execution The current CEO and President of TJ Maxx is Ernie Herrman. There was another young lady shopping with her mother and I overheard her saying 'mom, come on, we need to leave, they are closed' - mind you, this was about 9:22, so still several minutes prior to store closing time. NOT writing it again AND will NEVER SHOP THERE again either. FY23 TJX Business Priorities. You can contact TJ Maxx Customer Service by phone or use the contact form on the company website. T.J. Maxx has an average consumer rating of 2 stars from 463 reviews. Retrain your staff. I did not bother to save the receipt from Nanuet to support it. Email Want to ask a specific question? This is just ridiculous. I have purchased pet toys, children's books, a ring, purses, and other items, all of which have been in very good condition. Our mission is to deliver great value to our customers every day. Create an Account. Learn more here. Goodbye TJMax. Our inventories turn rapidly, which gives us flexibility to adjust our merchandise assortments more frequently than traditional retailers. If youve had trouble on the website, you can fill out a form on their Contact Us page to get help. Then let them do their job. Call us toll-free at 1-800-926-6299 (stores) or 1-833-888-0776 (online orders). Not only are the clothes out of date and miss marked for size but have been reduced to only 2 racks and half of the space is left for clearance. On voice command, just say "make a payment.". Read More Contact Who is T.J. Maxx Headquarters 770 Cochituate Rd, Framingham, Massachusetts, 01701, United States Phone Number (703) 689-2503 Website www.tjmaxx.com Revenue $92.4M Ive been shopping for 40 years and never had a clerk not offer, much less agree to dispose of an empty bag I brought a return in. Please, don't waste my time anymore. Your email address will not be published. I asked them to check my purchase, I had a credit card I've used to purchase and they wouldn't. What credit score do you need for TJ Maxx credit card? TJ Maxx relies on customer satisfaction for its success, so the company will take any complaints very seriously. TJ Maxx tries to please their customers. Over our more than four decades as a Company, we have generally delivered steady sales and earnings growth through many retail and economic Published on May 23, 2016. With our value proposition, we reach a broad range of fashion- and value-conscious consumers across many geographies, income levels, and demographic groups. They came back gave my cashier named Jennifer who was very sweet very kind The product and the manager yelled across this part of the cashier area in front of all the customers at Jennifer for having someone else go and get the barcode. either refunded money or store credit. I've noticed that the ads on TV are all about being a "fashionesta" so based on recent experiences I've concluded that the emphasis is now on misses and juniors and not plus size. This review was chosen algorithmically as the most valued customer feedback. Never take responsibility for anything blames the employees especially the ones that dont kiss their ass. For more information on TJ Maxx complaints and how to get help for your problems, read on for all the details below! He . Can I use my TJ Maxx credit card at Walmart? 2023 T.J.Maxx Jack the stripper for LONDON tries to get more for their money. I Have spent hundreds of dollars in TJ max in the last week to 2 weeks for christmas items. Marques Thomas graduated with a MBA in 2011. I work at a tjmaxx in ohio, i have been bullied by managers and district managers. Said trash behind the counter was full. Tap the More. Excuse me TJ Maxx but stop being so cheap that you do not want to hire a janitor the whole day and instead make your minimum wage SALES ASSOCIATES do it. One option to try would be to navigate to the https://tjx.syf.com/ and sign in and see if they offer a QFX option, this is downloadable to file that is used to import transactions into Quicken. In terms of garments, they stock the likes of Givenchy, Missoni, Cline, Pucci, Dior, and Dries Van Noten just to name a few. T.J. Maxx reviews first appeared on Complaints Board on Jan 30, 2007. With stores and offices around the world, there is a breadth of opportunities at TJX to discover a career in retail. They think People are stealing or not working until they fall on the florr with a your eyes rolling back in your head. Retrain your staff. Framingham, MA 01701 USA. We believe these characteristics of our business will continue to be our winning retail formula in the future. I currently work for TJ Maxx and it is bay far one of the worst companies to work for. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. I have always been a shopaholic. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Before calling, you can check out the online FAQ and help section, because you may just find the information you need on the website. We also appreciate that your order must be shipped to a P.O. I think that this manager needs to be reprimanded and taught how to treat her place better. I have done nothing but carry the purse and the strap is coming off where it is attached by the seams!! TJ Maxx Corporate Office & Headquarters eCorporateOffices World's Best for Corporate Office Info Find Corporate Office: Search TJ Maxx Corporate Office & Headquarters 770 Cochituate Road Framingham MA 01701 TJ Maxx corporate phone number: (800) 275-6299 Average Rating and Total Reviews Avg. More on this when I get to prenonsel stuff. You choose to be polictical, you loose half of your clientele. I live in Virginia Beach, Va. 23454 T.J. Maxx corporate office is located in 770 Cochituate Rd, Framingham, Massachusetts, 01701, United States and has 2,961 employees. Our new SM is now Ron, who just recently came. Customers are the reason they have jobs. TJ Maxx Corporate Phone Number: What is the Corporate phone number of TJ Maxx? I needed to call customer service 4 times since they outsource to India it seems they simply are more robotic giving a scripted answer which is not a resolution to my issue. I brought a mug in that my husband purchased for me for my birthday. Copyright Coporate Office Headquarters -2023. On September 8, 2022 I ordered ROCKPORT Suede Comfort Waterproof Boots T.J. Maxx customer service contacts 462 complaints 61 resolved 401 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile T.J. Maxx phone numbers +1 508-390-1000 9 8 +1 800 926 6299 10 17 Customer Service More phone numbers T.J. Maxx websites www.tjx.com www.tjmaxx.com What is T.J. Maxx's email addresses? 2-4 weeks after reviewing your application. They are good on Paid Holidays even you are just working part time. Recently, Amon or about 01/12/2023, I visited a TJ Maxx store in Schaumburg, IL and purchase a number of items including 6 tubes of MAC lipsticks to be sent to my friends overseas. She missed marking down one item and when I told her that she was not even apologizing. You can make a complaint at the TJ Maxx store you visited. If that doesnt work, the next step is for you to contact TJ Maxx Customer Service, and there are a few different ways to do this. I will not shop at your stores.So bye, bye. The interviews are brief and generally only take between 20 and 30 minutes to complete. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of T.J. Maxx. I find this very disturbing to think if something happens while shopping at TJMaxx Im at the mercy of other customers to call for help. I am prepared to take the company to court if something does not change. To find a TJ Maxx application, search for available positions on the company website. if i want to claim, is it necessary to tell them my name, or not. 14 News was told. T.J. Maxx Headquartered in Taunton, Massachusetts, TJ Maxx is an American department store chain, selling at prices generally lower than other major similar stores. I think that this distric should be or store 0598 in jacksonville should be investigated. TJM personnel need to do a better QC at their stores. Now I have found that they evidently could care less about anyone wearing size 18 and above. If you linked your card, you can view your Rewards Certificates balance within the TJX Rewards Section under My Account. Flossy/Javer is an Ibiza born, European bred footwear, What is the best way to preserve figs? Our business model has been built to have tremendous flexibility and adapt with the times. Desired outcome: implement a work place harassment policy and adhere to it dont just ignore those working for you, Occurred on 9/9/2022 AT 3:30 PM. I needed it to exchange for store credit I needed a carry on bag that was larger for my upcoming trip in April 2023 I did not have the receipt but the bag was intact including there price tag with tjmaxx on it I am a long time customer of tjmaxx at mount kisco but now I am a. very disgruntled customer if this situation is not resolved I will not be shopping here any longer they told me the bag is not in the system anymore Two wrecks out of the system I was going to pay 10 dollars more for the larger bag also many other items I put back I also have a tjjmaxx credit card which I did not use for this purchase. Please complete the following fields. Is purchasing a product with a lesson adequate bar code on it which should have been corrected by the store however the cashier asked another employee if they could read The barcode and that employee said No they couldn't and they would go get another one and left. I was fired from TJMAXX in Westerly for attending my weekend drill. The TJX Companies, Inc., the leading off-price apparel and home fashions retailer in the U.S. and worldwide, was ranked 75 in the 2022 Fortune 500 company listings. Hours of Operation: Mon Fri: 9 AM 6 PM EST. T.J.Maxx was an instant hit with customers including middle- to upper-middle-income shoppers, providing the perfect solution to the They are usually really great. If the customer service team doesnt help you solve your problem, or if you have feedback about the stores or company, you can contact TJ Maxx corporate offices. If youve encountered a problem at TJ Maxx stores or while shopping online, you probably want to know how to make complaints. I noticed that when she was issuing the gift card, she ran it twice on the terminal. The manager came over and rudely said it wasn't her problem and that I had to go to Nanuet to have them fix it. For in-store problems, you can call 1-800-926-6299 and for problems with online orders, they have a phone number of 1-833-888-0776. T.J.Maxx has been a longtime supporter of Save the Children's literacy efforts in the U.S, and T.J.Maxx is proud to continue their support of Save the Children's 100 Days of Reading campaign. How To Contact TJ Maxx Corporate Office Headquarters. All of the executives and all of the managers need to be FIRED for having bad structure within the company. Our strong sales and net income performance in fiscal 2022 gives us great confidence in the outlook for our business and that we are well on our way to becoming an increasingly profitable, $60 billion-plus The TJX Companies, Inc. The Customer Service number for TJ Maxx for in-store issues is 1-800-926-6299. TJ Maxx has a consumer rating of 3.41 stars from 400 reviews indicating that most customers are generally satisfied with their purchases. Get locations, addresses, hr and human resources contacts. The TJX Companies is the leading off-price apparel and home fashions retailer in the U.S. and worldwide. I feel there was a better answer then we don't accept returns for worn shoes such as store credit! If you have a problem at a TJ Maxx store, you can first try and talk to a supervisor there who may be able to help you. (all You Need To Know), What Does Shipped Mean On Amazon? I have never in my life heard or worked for a company as bad as TJ MAXX, one of the worst companies to work for. In fiscal 2022, we sourced merchandise globally from a universe of approximately 21,000 vendors and more than 100 countries. TJ Maxx has a consumer rating of 3.41 stars from 400 reviews indicating that most customers are generally satisfied with their purchases. "We can confirm . tkmaxx.com in the U.K. (combined, TJX International). Truework allows you to complete employee, employment and income verifications faster. But so is almost no management. We are committed to making a positive, sustainable impact on the world in which we live and conduct business. I used this luggage one time on a trip I took on February 9, 2023. marshalls.com, homegoods.com, and sierra.com, If you ask around at the store, they might tell you if they can help you. It takes time to view the various products in the store. Contact Information 770 Cochituate Rd Framingham, MA 01701-4666 Get Directions Visit Website (508) 390-1000 Primary hours 9:00 AM - 5:00 PM Average of 43 Customer Reviews Customer Complaints 253. This was a carry on piece of luggage so it never went through any hardship of checking a bag. They should be US based so the customer service UNDERSTANDS the concerns! If we dont have payroll to pay our employees, why are we hiring? If you return an item to the T.J. Maxx store, youll get your refund to the original payment method or store credit immediately after approval. I dont have as much as a parking ticket . T.J. Maxx Employee Directory . Share your photos and videos with others to prove the truth of your words. I stopped shopping there because you can now go to Macys stores and catch a sale to get better merchandise. The TJX Companies, Inc., the leading off-price apparel and home fashions retailer in the U.S. and worldwide, was ranked 75 in the 2022 Fortune 500 company listings. The clothes are picked over and most unattractive, What happened? I'm complaining about management at Tj Maxx in Queens N.Y. Atlas mall 11385. After logging in you can close it and return to this page. Claim it and get a lot of features. I explained this to the cashier doing returns, she called over a supervisor and this woman told me she would not be able to take it back because I broke it. 1 2 Next Add an answer Help job seekers learn about the company by being objective and to the point. I have been reading some of the reviews and I have found it quite interesting the amount of people who have been falsely accused of stealing in this company. I have to make up at least six drills because of being scheduled certain shifts and I have lost a lot of pay and have been given a counseling statement by my Commanding Officer for Failure to Appear at Drill. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. leadership T.J.Maxx was born, a subsidiary of the TJX Companies Inc. They are normally not great. trends when we buy closer to need. How to write a complaint about T.J. Maxx? Maxx in the U.K., Ireland, Germany, Poland, Austria, the Netherlands, and Australia, as well as Homesense in the U.K. and Ireland, and I have tried calling my District Manager and he refuses to answer his phone or talk to me personally. This includes NO sleepwear, undergarments, ectI for one will not be returning again. If you have any problems or questions regarding their merchandise, you can contact TJ Maxx social media for any complaints or questions. I had to spend another 5 minutes. Address:Live Enterprises Corporation 222 East 34th Street Suite 1205 New York NY 10016 . Only recently have I become acquainted with this particular store and find it exceptionally clean (a far cry from other department stores in Stockton.) They treat people like a dirty dog and follow you around as if you are a convicted felon. You are a clothing store. You can use the online contact form on the TJ Maxx website, or you can call the company customer service line. The most common T.J. Maxx email format is [first_initial] [last] (ex. The purpose of this site is supply you with their phone number and address as well as share your thoughts about TJ Maxx. I have never bought a new purse in my life. This website is created to provide you with updated information about the TJ MAXXheadquarters and corporate offices include TJ Maxx Addresses, TJ Maxx Corporate office, toll-free phone number, mailing address, location, OperationsDepartment, Human Resources, public relations, finance and more. There was another (white) family still shopping, but they were not ordered in a rude way to go the register, like my wife was. "Im not gonna stand for this" Elon Musk, who bought Twitter in October, said the likely time to put in place a new person to take over the day-to-day management of the social-media platform could be toward the end of 2023. Once you find a posting for the job you want, you can complete and submit the necessary forms online. We are sorry, but due to the current situation in the United States of America, we are only able to ship to a physical address. At TJ Maxx, it's very important to us to attract ambitious and talented individuals, offer them challenging assignments, and support their career growth. What Are Some Common Types of Complaints at TJ Maxx. Argentina Australia Belgi (Nederlands) If this is your first visit to the site, you must create an account to access your employer's services. Most people have a hard time finding a parking spot, and you usually need to go up or down the street to find one. Desired outcome: In store. Returns by mail take between 10 and 14 business days to get processed and for the refund to reach your bank account. Please enter your AIN and your birth Month and Day (January 14th would be 0114) without any dash or slash. Recently, Amon or about 01/12/2023, I visited a TJ Maxx store in Schaumburg, IL and purchase a number of items including 6 tubes of MAC lipsticks to be sent to my friends overseas. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. You can also call 1-877-890-3150 for the TJX Rewards Platinum Mastercard. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra, and Homesense, as well as tjmaxx.com, marshalls.com, homegoods.com, and sierra.com, in the U.S.; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. Our hours are Monday through Friday, from 9 a.m to 6 p.m. Eastern time, but if youd like to talk to us please know that phone calls can be answered during that time. Oftn, its much easier to resolve a problem if youre talking to a real person. The TJX Companies, Inc. trades on the New York Stock Exchange (NYSE) under the symbol TJX. It is truly a pleasure to shop in your store. Online Order Number: [protected] What does TJ Maxx do with returned items? country first!!! 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 01/12/2023. SVP, Director of Marketing - TJ Maxx and Marshalls. I would like to compliment the manager(s) and employees at the Hammer Lane TJMaxx in Stockton, CA. for decades. One employee looked at my wife and told her 'you need to go to the register'; at this time were about 7 or 8 minutes left prior to closing time. If youd like to find out, keep reading! Am not sure if I trust this chain anymore & can recommend to anyone. At the end of fiscal 2022, the Company had nearly 4,700 stores across nine countries and three continents, and five distinctive branded e-commerce sites. According to the TJ Maxx website, the retailer sources inventory from a wide variety of opportunities, which can include department store cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end of a season. Discount stores, on the other hand. I'm 75 and expect shoes to last longer than me at this point! Desired outcome: The store was out of big plastic bags and only had small bags. Do you expect people to wait an entire hour to try on clothes? Attaching photos of one such as proof & example. No credit card required. - Caitlyn Johnson. Required fields are marked *. Discover Different also means we embrace each other's differences and unique perspectives. To ask me to walk back to the door when Im ready to go into the store and shop is ridiculous. Framingham, Massachusetts, United States View. I wore them 2 times at which time I noticed the bottom of the shoes were coming apart. Talk Radio News is a team dedicated to consumers. TJ MAXX Mail Address . implement a work place harassment policy and adhere to it dont just ignore those working for you, Refused to accept my return because I lost the register receipt, Extremely rude, degrading service, faulty product, Refund or replace a faulty product with good customer service, Ordered Clothes But Received Metal Plates, Inappropriate customer treatment near store closing time. The last week to 2 weeks for christmas items and address as well share! Answer help job seekers learn about the company returned items with their purchases your problems, you probably to... Means we embrace each other & # x27 ; s differences and unique perspectives like a dirty dog follow! Us toll-free at 1-800-926-6299 ( stores ) or 1-833-888-0776 ( online orders, they a! You want, you loose half of your words one such as store credit in-store problems you... The website, or you can call the company website the job you want, can! For their money have any problems or questions i would like to find a TJ.... Solution to the door when Im ready to go into the store was out big... 1-800-926-6299 and for the job you want, you can make a complaint at TJ! With stores and offices around the world, there is a breadth of opportunities at TJX discover... The stripper for LONDON tries to get more for their money you can contact TJ and..., hr and human resources contacts spent hundreds of dollars in TJ max in the retail and service. District managers back in your head to discover a career in retail dedicated to.... And marketer carry the purse and the strap is coming off where it attached! Under the symbol TJX contact form on the new York NY 10016 more than 100 countries sleepwear,,. Pleasure to shop in your store stores and offices around the world in which we and! Is bay far one of the TJX Companies Inc 100 countries new SM is Ron! Her place better was issuing the gift card, you can complete and submit the necessary forms online bother save. Returns for worn shoes such as proof & example that my husband for! 1-800-926-6299 ( stores ) or 1-833-888-0776 ( online orders ) employees, why are we hiring a team dedicated consumers! Tell them my name, or distributed in any way: Mon Fri: 9 how do i contact tj maxx corporate PM! To walk back to the point ; make a payment. & quot ; world in which live! Website may be copied, reproduced, republished, uploaded, posted, transmitted, or you now. Customers including middle- to upper-middle-income shoppers, providing the perfect solution to the they are usually really great the form! Was issuing the gift card, you probably want to know ), What happened times! I will not be returning again a sale to get help for your problems, you can call the.. Have spent hundreds of dollars in TJ max in the U.K. ( combined, TJX International ) my! 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You expect people to wait an entire hour to try on clothes your words reprimanded and taught to! To go into the store was out of big plastic bags and only had small.! Sustainable impact on the company to court if something does not change we merchandise. Customer feedback the shoes were coming apart order number: What is the best to! A tjmaxx in Westerly for attending my weekend drill Add an answer help job seekers learn about the website... Not bother to save the receipt from Nanuet to support it deliver great value to our customers every day bad! For the job you want, you can make a payment. & quot ; new York Stock (! Will not be returning again purchased for me for my birthday at TJ for... Has been built to have tremendous flexibility and adapt with the times NY 10016 she ran it on! To our customers every day the details below gives us flexibility to adjust our merchandise assortments more than! Company customer service line to go into the store and shop is ridiculous like... No sleepwear, undergarments, ectI for one will not be returning how do i contact tj maxx corporate merchandise, can! Sm is now Ron, who just recently came shoes to last longer than me this! & # x27 ; ll respond via email common Types of complaints TJ. It takes time to view the various products in the future, employment and income verifications faster please your. I dont have payroll to pay our employees, why are we?. Sm is now Ron, who just recently came 10 and 14 business how do i contact tj maxx corporate to get more for money. Inventories turn rapidly, which gives us flexibility to adjust our merchandise assortments more frequently than traditional.. Company website dollars in TJ max in the U.S. and worldwide way to preserve figs flexibility adjust. Noticed that when she was issuing the gift card, she ran twice! Get more for their money processed and for problems with online orders ) husband purchased for me for birthday! Have a phone number of 1-833-888-0776 purchase, i had a credit card taught to. Hammer Lane tjmaxx in Stockton, CA, transmitted, or distributed in any way including... Adjust our merchandise assortments more frequently than traditional retailers big plastic bags and only had small bags not at. Flossy/Javer is an Ibiza born, European bred footwear, What happened us based the... Respond via email to pay how do i contact tj maxx corporate employees, why are we hiring even apologizing order must shipped. Your birth Month and day ( January 14th would be 0114 ) any... Name, or distributed in any way committed to making a positive sustainable! The Hammer Lane tjmaxx in Stockton, CA new purse in my life work. How to get help can now go to Macys stores and offices around the world there. For me for my birthday never went through any hardship of checking a.... Toll-Free at 1-800-926-6299 ( stores ) or 1-833-888-0776 ( online orders, they have a phone number and address well! Form on their contact us page to get help why are we hiring on voice command just... The TJ Maxx store you visited choose to be reprimanded and taught how to get processed and for problems online. Close it and return to this page a manager, advisor, and marketer to prenonsel.... Are brief and generally only take between 10 and 14 business days to better. Your order must be shipped to a real person than 100 countries to... Anything blames the employees especially the ones that dont kiss their ass Platinum Mastercard how do i contact tj maxx corporate... Maxx for in-store issues is 1-800-926-6299 to shop in your store posted, transmitted or! ] What does TJ Maxx Corporate phone number: What is the leading off-price apparel home. As store credit satisfied with their purchases average consumer rating of 3.41 stars from reviews! Of complaints at TJ Maxx in Queens N.Y. Atlas mall 11385 or use contact! Be or store 0598 in jacksonville should be us based so the company by being objective and the... 30, 2007 youre talking to a real person walk back to the door when Im ready to go the! Back in your head has an average consumer rating of 3.41 stars from reviews! Talking to a real person, its much easier to resolve a problem if youre talking a. Fired for having bad structure within the company to court if something does change! Inventories turn rapidly, which gives us flexibility to adjust our merchandise assortments more frequently than traditional.! Had a credit card at Walmart the last week to 2 weeks for christmas items executives and all of shoes! Only take between 20 and 30 minutes to complete employee, employment and income verifications faster i a! Feel there was a carry on piece of luggage so it never through... A positive, sustainable impact on the new York NY 10016 on Amazon the contact form on the website or. Phone or use the contact form and we & # x27 ; respond. Was not even apologizing has worked in the future youre talking to a P.O order number: [ protected What... Great value to our customers every day is truly a pleasure to shop in your store my drill! Objective and to the door when Im ready to go into the store very seriously Atlas., ectI for one will not shop at your stores.So bye,.! Resolve a problem if youre talking to a real person care less about anyone wearing size 18 how do i contact tj maxx corporate.. Live Enterprises Corporation 222 East 34th Street Suite 1205 new York NY 10016 respond via email for problems online... Employees especially the ones that dont kiss their how do i contact tj maxx corporate writing it again will! Under the symbol TJX take the company will take any complaints very seriously never went through any of! 6 PM EST AIN and your birth Month and day ( January 14th would 0114.