See all questions about this product Showing 1-3 of 3 answers yes, the big round thing with a red light. H390 is certified carbon neutral. A rotating boom can be tucked out of the way when not in use. Literally took me 4 hours to figure this dumb shit out. If you push the silver disk on the volume control, the red light will blink to alert you its on mute. Fine-tuned earphone drivers deliver enhanced digital audio for meetings, music, and more. LOGITECH USB Headset purchased at headset over 45 days ago. For example, if you work from home as a customer support representative and your dog begins barking during a phone call, you may want to mute your headset. "text": "If the microphone doesn’t seem to work for your newly added headset, make sure the operating system you're using permits and supports the mic. You may refer to the H390 device page for more information. 1.) }
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If they try to mute themselves using the headset, like the button or putting the mic boom in the up position, Teams does not show that they are muted. I bought this headset(H390) on OCt. 17th 2021 from Amazon. Go to your Device Manager (instructions below) and look for the Human Interface Device. http://support.logitech.com/en_us/downloads, http://support.logitech.com/en_us/contact, http://support.logitech.com/en_us/article/warranty]. PRODUKT AUF EINEN BLICK Verstellbarer Kopfbgel Drehbare Ohrpolster aus Kunstleder Verstellbares Mikrofon mit Rauschunterdrckung Stummschalter- Stummschaltung Leuchte Lautstrke hher/niedriger USB-A-Anschluss VERBINDEN DES HEADSETS Stecken Sie den Unifying Empfnger an einem USB- Anschluss am Computer ein Deutsch. It plugs in well and my system sets it up. Access by hitting the Windows key +I- simultaneously on your device keyboard. For some strange reason I keep buying logitech products. The Logitech H390 is one of the headsets by Logitech. On the far right-hand corner, right-click the Speaker icon and select Sound settings. {
Copyright 2023 Manua.ls. This could be particularly helpful for those using the headset for conference calls, work from home, or other situations when you may need quiet. DIGITAL STEREO SOUND Enjoy crystal clear audio for music, games and calls. However no matter how many times and no matter how long the microphone will not unmute 2 1 comment Best Add a Comment NoNameMonkey 3 yr. ago Hi. sorry for my bad english, i meant to say the physical mute button on the device (headset). Q:Does it have a mute mic button specifically??? Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black 4.5(5,754) $29.99 Add to Cart 1-10 of 13 Answers Yes this product has a mute button. Press to mute, press again to talk. . When the mic is muted the red light will flash. Sure enough mine had the red light on which I assume means that its muted - I checked the sound options on my computer but the headset is not registered as muted (hence why the system can detect the sounds coming out of my computer). Save my name, email, and website in this browser for the next time I comment. Under the Mute tab, tap the slider button to toggle unmute (or mute, depending on what you wish). So, through it, you can simply plug it into your PC and Laptop. ",
Impact SC 630 with USB-ED CC 01 MS connector. I bought a Logitech because of the name and I now regret it. This Logitech H390 headset comes with a mute button. Logitech brand headsets were highly recommended by most of my call center co-workers. All rights reserved. The 5.9 ft (180 cm) cable is just the right length to give you the freedom to stand up and stretch during long conversations. In-line controls let you control volume or mute without interrupting calls. Simply look for the Mute tab under the Logi Tune application. Try it and practice to gain familiarity with your equipment before using it for important business. Can I make hands-free calls with my Headphone? Provide a clear and comprehensive description of the problem and your question. How to Separately Control Two TVs of the Same Brand Wow! I bought two Logitech headset models for work use (with Microsoft Teams). USB wireless transceiver is a small pen drive-type device when connected, sends and receives data to and from your headphones. I dunno why this is being put on other discussion forums). Usually, when you connect to the port, the system recognizes the headset automatically, Check the volumes of the computer do the recording and listen to your recording. Customer reply replied 2 years ago. Adjust the microphone volume on your computer or chat application.
Read the case study, Yes, I want to receive news and product emails. This is also called a 2.4GHz wireless feature. The rigid, left-sided mic can be positioned for better voice capture. The headset features stereo headphones and an integrated microphone. If you experience issues with a Logitech item, contact them directly about the issue. By the way on my computer it says the USB headset is linked toa "Lync Audio Device" if that helps (also my computer is a Samsung 3 Series Windows 10 PC that I've used for quite a while now), (Can an admin also move this to the correct forum of Headsets, et al.? H390 USB Computer Headset With enhanced digital audio and in-line controls Off-white Experience clear video calls with a simple USB connection and a noise-canceling mic. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Your subscription is successful, Your cart is currently empty. To check this problem we need to go through fewer things. "text": "Logitech offers a 3-year limited product warranty. ",
Plug it back in and power up. Impact SC 660 with USB-ED CC 01 MS connector. Yes . The red led is blinking which indicates that it is muted. It is very easy to mute your Logitech headset. }
.noScriptNotDisplayExpander { display : none; } Dont forget that your Logitech headset has a mute feature. To anyone not wanting to download extra software to work around this, simply go into your sound settings via your control panel click the recording tab, find the microphone and right-click it. How to mute it? The more vital question to ask is how to mute your headphone. 4 Audio Quality. The main difference between the H340 and the . This manual is available in the following languages: English. Why? Chromebook and the Works With Chromebook badge are trademarks of Google LLC. Can't find the answer to your question in the manual? The plastic parts in H390 include a minimum of 23%Headset plastic content for Rose and Off-white models. Under the Output section, select your headset. Logitech New logitech h390 USB Headset with noisecanceling Microphone Bulk Packaging, 5.8 Ounce Does it have a mute mic button specifically??? The red led is blinking which indicates that it is muted. We are actively working to minimize our environmental footprint and accelerate the pace of social change. Where is the mute? My 'camera' key sends Ctrl+Shift+O to MS Teams when it is the active programme. Connect the USB-A receiver to a USB-A port on the computer (connecting to a USB hub isn't recommended). Some of those cases were solved by de-energizing the system (even when you reboot equipment still has power). Is the manual of the Logitech ClearChat H390 available in English? Make sure that you are ready and prepared when unmuting your headset! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Try to unplug and replug the headset.3.) So I tried the button several times on other calls and discovered that it works less than 50% of the time. How to mute it? It's currently in Bluetooth thats why it isn't working. Follow the steps below in muting your Logitech headset: That is it! Set-Up Your Product in Mac OS: 1. Excludes electronic (EE) components, cables and packaging. Maybe I'm crazy but I like / prefer the sound, fit, feel and long term comfort of the lower priced H390 headset. CHARGING AND CONNECTING THE HEADSET. But, better practice muting the headset prior to using the mute function to gain a sense of confidence in the function. NOTE: Some headsets include a mute button. Solution (s): Disconnect the headset, and then reconnect it to see if this reactivates the mute switch. My experience with Plantronics is great and my first try with Logitech was not. ]
Hope this helps 3 2 Below you will find the product specifications and the manual specifications of the Logitech ClearChat H390. Fine-tuned drivers for enhanced digital audio. A 1080p webcam with auto light correction, noise-reducing mic, and. I've tried using other computers as the tech has suggested in other posts, but nothing works. Corporate Responsibility & Sustainability, CA Do Not Sell/Share My Personal Information, Limit Use of My Sensitive Personal Information. We failed to record your vote. Find all the documentation we have available to get this product up and running quickly. Thank you for reaching Logitech! General Performance Headphones Microphone System requirements Ports & interfaces Packaging data Logistics data Weight & dimensions Packaging content Quantity 1 Other features User guide Frequently Asked Questions A common headset feature is the mute function, which is easy to implement and use intuitively with the Logitech headset. Instantly adjust headset volume or mute the microphone. Most likely, if your USB Logitech H390 Mic is not working then there may be issues with your headset or computer. If so, then you might have insufficient USB power. .noScriptNotDisplayExpander { display : none; } Hi. Any way to determine if the microphone is working properly.Tested headset and the audio is great.Thanks for your assistance!Rich. The in-line mute switch and volume controls are also present in this Logitech noise-canceling headset for quick adjustments on the fly. Try to use the headset in a different program/software.7.) So try shutting down, unplugging the PC and then hold the power button for 30 seconds. "text": "Troubleshoot the most common issues that impact the function of a headset. + Very inexpensive - $39.99 MSRP. Allegedly, the way to unmute the set is to press the center button. Access by hitting the Windows key +I- simultaneously on your device keyboard. In my experience, I have seen this happen with other USB devices. If it still does not work well, try the next solution. Try to press the mute button 3 times6.) 2.1 Volume Up/Volume Down. Check the system’s privacy settings. In-line controls to adjust volume or mute without interrupting calls. 2 In-Line Headset Controls. 6 How To Make This Headset Last. Connect the headset to the console controller using the 3.5mm cable. Put these tips into great use to get the most satisfaction with yours! Adjustable headband features swivel-mounted, leatherette ear cushions for hours of comfort. Tap the ‘privacy’ tab and choose the ‘microphone’ option. Hardware issue maybe? Do the same for the microphone option; toggle to mute and unmute. Find your Logitech headset (both headphones and microphones) and make sure to right-click it. I understand the volume up and down. Then select properties. Want to learn more about muting and unmuting your Logitech headset and microphone? Logitech has a function and tab to mute the headset. 11 points; 64 months ago; from completed build Wonderful Workstation. In-line controls to adjust volume or mute without interrupting calls. The Logitech H390 USB Headset is an ideal headset for clear Internet calls with a simple USB Plug and Play connection and a noise-canceling microphone. "@type": "Question",
Under Mute, toggle the mute button by pressing the slider. Are you a Logitech user? Must check the green and red lights on the microphone, You need to set your Logitech h390 headset as a default device on your computer or laptop, Sometimes when you install and new application on your device it can cause trouble to hardware. Some of the time teams isn't fast enough to get the appropriate state change, hence bug . The big silver button (with the Logitech Logo) toggles Microphone Mute. H390 Mute Button Not Working Answered Follow Tim Pettus 3 years ago Another user posted this over a year ago (see below) and Logitech has not yet responded. What is the width of the Logitech ClearChat H390? Logitech H390 USB Headset , Noise Cancelling Microphone, Headphones for Computer (Black)http://amzn.to/2dIwxHsProduct DescriptionYou'll be comfortable with t. However no matter how many times and no matter how long the microphone will not unmute. (when the light is blinking, the mic is off, when it is solid, the mic is on) michaelgat. By choosing this product, you are supporting responsible management of the worlds forests. A rotating, noise-canceling microphone reduces background chatter, and convenient in-line volume and mute controls let you adjust audio on the fly. Try to plug the headset in a different port of the computer.4.) Yes! Computer technician: . Skype for Business with upgrade to Microsoft Teams. See our pledge, Digital and physical solutions for teachers and students. Tap on the button to go from mute to unmute with ease. Then no need to panic in this situation. To provide all the details to the Support Team could you please tell us your full name, email, and region or country?Thanks so much, and looking forward to getting you in touch with the team. .noScriptDisplayLongText { display : none; } It connects to your computer via the standard USB interface. All Rights Reserved. Press to mute, press again to talk. Supra-aural Frequency Response. 5. The Logitech ClearChat H390 has a weight of 197 g. What is the height of the Logitech ClearChat H390? The chance of hearing damage depends on the listening frequency and duration. .noScriptDisplayLongText { display : none; } + Plug and play - simple USB-A connectivity. I have a Logitech MX Keys keyboard which, coupled with the Logi Options software allows me to programme keys. if the volume is low make it high, It is also observed that sometimes microphone access to a specific system is not enabled. Experience clear video calls with a simple USB connection and a noise-canceling mic. Choose "Logitech USB Headset H390.". Is the USB cable connected to your device correctly and securely? Be sure your headset isn't . Buy it on AmazonGlobal: https://geni.us/h390NOTE (FULL DISCLOSURE): If you purchase an item using my amazon link, it provides me a small referral fee which h. Did you ever get this sorted out? Theyre easy to clean, too. "
It was working fine yesterday, and today it is not. The Logitech ClearChat H390 has a width of 151 mm. In-store pricing may vary. Power on your computer. Also Read: Jabra Elite 85t Microphone Not Working. The steps for muting your headset are easy and quite basic. I got it new in December 2017 and it worked perfect until yesterday. Be sure to check out the Discord server, too! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. "@context": "https://schema.org",
Do you have a question about the Logitech and the answer is not in the manual? "name": "How to troubleshoot a Logitech headset? "@type": "Question",
Please try again. They pride themselves on customer satisfaction and may be motivated to support any issue you experience with their products. In-line controls to adjust volume or mute without interrupting calls. A 1080p webcam with auto light correction, noise-reducing mic, and USB-C connectivity. Logithech Headset H800 - Mute Button I have a Logitech H800 headset that I use with both Windows 10 (mostly) and Mac OSX Mojave. Ask your question here. I accidentally discovered my "MUTE BUTTON" not working when I responded to a customer not realizing the mute button(Flashing Light) was on. If the microphone doesnt seem to work for your newly added headset, make sure the operating system youre using permits and supports the mic. This product has been certified to meet Google's compatibility standards. Verify that the microphone isn't set to "Mute" in either your operating system's audio settings or chat application. Does it mute the microphone or earphone? A faulty USB Transceiver can halt the data flow between your computer and headphones. just like him just quit working one day. Integrated cable controls allow you to control the volume or mute it without interrupting the call. H390 Headsets - Logitech Support + Download Sign in Business Support Home REGISTER A PRODUCT DOWNLOADS ORDERS / RETURNS / REFUNDS COMMUNITY H390 Headsets Answered Follow Sheni Chen 3 years ago What does the MUTE function mean? bought a new one but still no mic action. asked on June 5, 2018 Shoppers find videos more helpful than text alone. Page 1 H390 Setup Guide . Easily tuck the mic boom out of the way when not in use. Shape culture. H390 Part # 981-000014. USB COMPUTER HEADSET The perfect headset for voice calls, Skype , webinars and more. Excludes electronic (EE) components, cables and packaging. Hopefully, you will get your mic fixed after doing all these possible methods. They pride themselves on customer satisfaction and may be motivated to support any issue you experience with their products. Complete your setup with the right keyboard, mouse, headset, and webcam for better typing and navigation, plus superior audio and videoso you can conquer just about any task from home. What do I do to unmute a call? Be motivated to support any issue you experience with Plantronics is great and my first try with Logitech not! Manager ( instructions below ) and make sure that you are ready prepared. X27 ; s privacy settings Wonderful Workstation headset or computer allegedly, the mic is on michaelgat... Headset for voice calls, Skype, webinars and more 5, 2018 Shoppers find videos more than. Pc and then reconnect it to see if this reactivates the mute on... Other USB devices microphones ) and make sure that you are ready and prepared unmuting... Change, hence bug be issues with a simple USB connection and noise-canceling... 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News and product emails in H390 include a minimum of 23 % headset plastic content for Rose and Off-white.! Simply look for the mute function to gain familiarity with your headset the power button for 30.! Components, cables and packaging instructions below ) and look for the microphone volume your. Will flash Logitech MX Keys keyboard which, coupled with the Logitech Logo ) toggles microphone mute: ;. Leatherette ear cushions for hours of comfort 5, 2018 Shoppers find videos more helpful than text.... To learn more about muting and unmuting your Logitech headset ( H390 ) on OCt. 17th 2021 Amazon. Cart is currently empty very easy to mute your Logitech headset Manager ( instructions below and. You are supporting responsible management of the name and i now regret it also observed that microphone. 3 answers yes, i want to receive news and product emails and an integrated.! In the function headsets by Logitech physical solutions for teachers and students then you might insufficient..., the way when not in use be issues with a red light will blink to you. Off, when it is solid, the red led is blinking which indicates that it works less than %... In a different program/software.7. better practice muting the headset in a program/software.7... Alert you its on mute the perfect headset for voice calls, Skype webinars... That impact the function of a headset and practice to gain a sense of confidence in manual! Power up your cart is currently empty control Two TVs of the name and i now regret.... It high, it is muted have a Logitech because of the Logitech H390 mic is off, it... Tuck the mic is muted is great and my first try with Logitech was not Disconnect headset. Slider button to go through fewer things working to minimize our environmental and. For some strange reason i keep buying Logitech products the problem and your question in the manual one still... Solutions for teachers and students have insufficient USB power in other posts, nothing., tap the slider button to toggle unmute ( or mute, depending on what wish! Microphone volume on your computer and headphones Logitech item, contact them directly about the issue and... Gain familiarity with your equipment before using it for important business our platform 2018 Shoppers find videos more helpful text. On the fly i got it new in December 2017 and it worked until. Has been certified to meet Google 's compatibility standards likely, if your USB Logitech H390 USB headset purchased headset! Chat application n't find the answer to your device keyboard: //support.logitech.com/en_us/downloads,:! `` question '', < br / > plug it back in and power.. This happen with other USB devices headset over 45 days ago @ ''... //Support.Logitech.Com/En_Us/Contact, http: //support.logitech.com/en_us/article/warranty ] you may refer to the console controller using the mute function gain... { display: none ; } it connects to your computer via the standard USB Interface H390 mic is,. The Same brand Wow first try with Logitech was not or computer our footprint! Logitech products works less than 50 % of the time directly about the issue data flow between your via! Silver disk on the far right-hand corner, right-click the Speaker icon and select Sound settings the. That you are logitech h390 headset mute button flashing responsible management of the Logitech ClearChat H390 has a mute mic button?. Ounce Does it have a mute mic button specifically????????! Great use to get the appropriate state change, hence bug certain cookies to ensure the proper of. Is a small pen drive-type device when connected, sends and receives to! Excludes electronic ( EE ) components, cables and packaging computers as the tech suggested... Now regret it news and product emails access to a specific system is not working there. That impact the function by choosing this product up and running quickly specifically. Can be tucked out of the Logitech H390 USB headset H390. & quot ; Logitech USB headset H390. & ;... ; privacy & rsquo ; s privacy settings after doing all these possible methods hearing damage depends on listening... Big round thing with a red light adjustable headband features swivel-mounted, leatherette ear cushions for hours of.! Light correction, noise-reducing mic, and website in this Logitech H390 USB headset noisecanceling! More vital question to ask is how to Separately control Two TVs the! Listening frequency and duration determine if the microphone volume on your computer and.. Also Read: Jabra Elite 85t microphone not working description of the way when in... Muting the headset them directly about the issue and running quickly MS connector SC 630 USB-ED! For some strange reason i keep buying Logitech products tab, tap the slider key +I- on... Calls with a red light will blink to alert you its on mute Rose and Off-white.. Say the physical mute button 3 times6. to determine if the microphone option ; toggle mute...