There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or (iii) any server, system or network failures, malfunctioning or inaccessibility. Once your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates. You can contact them through your account. account or by using one of our various contact options, which can be found by Once your order has been dispatched you can find the latest status of your order by. Any credit will be valid for 6 months from the date of issue. an internal re-organisation and does not affect you in any material way. You cannot use your Gift Voucher in conjunction with any other discount code. Our world-class, in-house production facilities allow us to develop, formulate and test using specialist Near-Infrared scanning, and X-Ray machines to make sure every single product meets the highest quality standards, leading to the British Retail Consortium certifying Myprotein the AA Grade for Food Safety. MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. Please refer to the terms and conditions of an offer. Select the order you wish to cancel and you'll see that you can choose to cancel individual items or the whole order. I have received the wrong item. What do I do? Flavor: Amount: Backorders will not be matched and we do not match prices on items that are out of stock, The product must be a new product, not a clearance item and not reduced due to being damaged or out of date, Other coupons and promotional codes may not be used with price matches, The price beat must be completed BEFORE you order the product from us. Provides your body with convenient, highquality protein, which contributes to the growth and maintenance of muscle mass. See our Returns Policy to help you get the order back to us instead. The item I ordered is out of stock. France (for addresses in France, Austria, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Italy, Latvia, Lithuania, Portugal, Romania, Slovakia, and Slovenia), 6. The Myprotein Gift Voucher can be used to buy any item sold by www.myprotein.com. You will receive the applicable credit on your account 24 hours after despatch of the Referee's order. (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. Simply send an email attaching a current CV to recruitment@thehutgroup.com. We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise. Can I return a product if I no longer want it? You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. Then continue to checkout to complete your order. If you cannot find the answer to your question, please click here to send a message to our customer service team. What do I do if I have not received my order? We will comply with any requests to What should I do? Myprotein were ranked #1 for value and #2 for quality by Labdoor, an independent company who test and grade sports nutrition products. Myprotein actively sources GMO free products and raw materials. If you cancel your order and you have already paid for the goods (but they have not yet been dispatched), then you will receive a full refund. By accepting these terms, you consent to us appointing a designated carrier to act on your behalf as described above, and that the designated carrier is acting solely for you as your customs direct representative. Contact us today to find out more about Myprotein Trade to benefit from working with the leading online provider of Sports Nutrition!Trade PartnershipsE-mail: trade@myprotein.com. 3. Once youve got all your items in the basket, then add your code in the box marked 'Got a discount code? In the event of such a breach, your right to use our Website will cease immediately. If you want to purchase more than one Gift Voucher you can increase the item quantity on the basket page or go back to the relevant Gift Voucher product page and add more items to your basket. To receive a refund or a replacement, you must inform us that you have not received your item within 21 days from the day on which you received an email from us confirming that the item had been dispatched. Sometimes things can go wrong but dont worry, as we can help. You will notify us immediately of any changes to the personal information by e- mailing or telephoning our customer service representatives at: We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy. What extraction method is used for Impact Whey Protein? If not, please ask the purchaser to contact us via marketing@myprotein.com so that the Gift Voucher can be reissued. any further reattempt to process payment by sending an email to the email We recommend that you contact your local customs office for information. Need some more help? b. Where can I find your Terms and Conditions? g. Subscribe and save discounts may be available. Once received, we'll refund the amount for the returned goods and send you a notification via email. Your order will automatically default to any saved addresses but you can choose to add a new one. long as necessary. Returns 46. Myprotein Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RAUnited Kingdom. Skip or cancel any time We'll send you a reminder before each delivery. Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates. You can send our Customer Service team a message while you're in your account. Any person who is an employee or an immediate family member of an employee of any The Hut Group company or any other person who is directly connected with the organisation of any particular competition is ineligible to participate. Maximum discount will be 500 per order if not otherwise stated. PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. Myprotein is a growing, well-loved, and popular wellness, fitness, and supplement business that has expanded beyond the scope of workout and health supplements. If your subscription order is not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. The Referee must place an order with a value of at least the minimum value as stated on the Website from time to time. HELP- AMENDING AN ORDER You can amend your order by accessing your order in My Account. What should I do? What is the amino acid profile for X product? If you've done all that and still can't fix the problem then please contact our Customer Service team who'd be happy to help. f. You agree that you do not have any right to review, approve, or object to our use of your Content or advertising copy, or to be identified as the author/creator of the Content. For orders placed via Multibanco we are unable to automatically refund back to you, so we can provide you with a refund we will require you to contact our Customer Service team who will discuss and arrange for the funds to be returned to you. I have paid for an order using a Gift Voucher. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. We will have no responsibility for the acts/defaults of any other persons or companies. to reattempt to process payment within 48 hours. I have received a damaged item. At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. personal data have come to an end; where you object to our processing of your By using the Website you agree to be bound by these Terms and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. Continue Shopping Use the tab key or shift plus tab keys to move between the menu items. We researched this on Aug 3, 2021. I have forgotten my password. m. We are the controller of your personal data and you can obtain further information or exercise any of your legal rights by contacting us on the details below: Email: customer.experience@thehutgroup.com, Address: Customer Services, Meridian House, Gadbrook Park, Cheshire, CW9 7RA. We will not be liable for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources. Please double check the email you have entered! If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. 30% OFF @ NO MINIMUM SPEND. Why is it on the website? We reserve the right to amend the list of exempt products at any time. Click on Menu "Subscriptions". You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. Myprotein Creatine Monohydrate Powder. Deko is a credit broker, not a lender and does not charge you for credit broking services. Special offers will not apply on top of any subscribe and save discount, except where it is relates to meeting a spend threshold. . Ideal when on a plantbased diet, it contains 90% . Gift(s) automatically added to basket when offer requirements are met. Except that, if your initial order qualified for promotional next day delivery, all recurring orders will only qualify for standard delivery. How long will it take for my order to be delivered? Refer to our Returns Policy to find out how. Must be like-for-like (size, flavour and quality). MyProtein is a sports nutrition company with a range of supplements and vitamins to fuel athletes, along with activewear and accessories. 2. We offer a variety of online payment methods to ensure our customers can access the best sports nutrition products with ease. We only keep data for as internal re-organisation. A brief summary that details the actual complaint. 1. When I would like to raise a complaint about the quality of a product. Some business units have now been incorporated Pro rata price beats are strictly at our discretion. Login Register Your Orders Your Referrals 0 0 Basket There are currently no items in your basket. Hello I was wondering have any of you had problems with shipping from myprotein , I love their whey and products plus it's cheap, but multiple times (about 20 percent of time) they send me the wrong thing. For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. In most cases j. Have you checked for any delivery cards? g. By agreeing to these Terms you represent and warrant to us that: (1) the Content is your original work and you own it and all intellectual property rights in it and have all necessary rights to grant us the rights set out in these Terms (including in relation to copyrights, trademarks, private or public buildings, performances, sounds, and music) or, if you are not the owner of such rights, you have already obtained permission from the owner of such rights, and will inform us if this is incorrect or such permission is withdrawn at any time; (2) our use of your Content as provided herein will not infringe intellectual property, privacy, image, performance, or publicity rights, or any other rights of any third party, require the payment of any compensation to any third party, or breach any applicable laws; (3) nothing in your Content will be illegal, defamatory, obscene, or threatening to any third party; and. If the missing item is not on there then you'll need to allow longer for it to be delivered. We may, in our sole discretion, withdraw your credit generated from the Referral Scheme at any time if we believe or suspect that your use of the Referral Scheme is fraudulent, misleading or contrary to these term. In the country in which your address belongs. Discount applies to the cheapest in-basket item that meets the promotional requirements. Can I return a product if I no longer want it? Click on the order you want to view to find out more. c. The initial payment for your subscription order will be taken at the time of checkout. Vegetarian. Send our Customer Service team a message while youre in your account. I have lost a Gift Voucher. Our Delivery Information page can tell you that, youll have the option to see timeframes worldwide! Service 56. You will h. You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights. We take all complaints seriously and are committed to protecting our valued customers. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. A breach, your right to amend the list of exempt products at any time valid 6... Affect you in any material way the returned goods and send you a reminder before delivery! Value of at least the minimum value as stated on the Website time... 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