To invoke the PMP, all you need to do is contact us at pmp@cheapoair.com with your CheapOair booking number and all of the key details of the lower priced itinerary (airline(s), flight(s), itinerary, date(s), number of customers and seat type), along with documentation such as the exact URL or screen shots that will enable our customer service representatives to verify that such itinerary satisfies the terms and conditions of the PMP. ClubMiles reserves the right, at its sole discretion and without prior notice, to suspend, change or terminate the Program, in whole or in part; to modify, limit or suspend the use of or redemption of Points in any respect, including but not limited to changing the types of redemption rewards that we make available to you; to modify or change redemption procedures, including the number of Points required for particular reward; to modify, limit or suspend the collection of Points, including but not limited to imposing time limits and changes in Points values. You shall be responsible for any and all cancellation fees assessed by CheapOair and travel suppliers for airline tickets, hotel reservations, car rental bookings and other travel services. Prices quoted for your vacation package do not include liability insurance, collision damage waiver, personal accident insurance, personal effects protection, drop-off charges, gas, child safety seats, sky racks or incidental room charges at the hotel (telephone, movies, energy surcharges and any applicable increases in taxes). You could be held liable for alleging false claims of copyright infringement. We welcome you as a CheapOair account member and we welcome your comments, submitted reviews of our services and the travel products and services of suppliers and vendors. Ready. Accordingly, before taking any other action, first reach out to us by contacting customer service at 1-646-738-4820or at feedback@CheapOair.com so we have an opportunity to try to address your concerns. What is flexible ticket on cheapoair? Available only on selected itineraries as indicated. Any unauthorized use, reproduction, distribution, recording or modification of these images is strictly prohibited. CheapOair is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, nonperformance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any Travel Supplier. If you do not contact either CheapOair or the airline prior to your departure you may: miss your flights, lose the value of your tickets and possibly have your travel postponed by 1 or 2 days or even a few weeks before the airline can accommodate you. Points earned for an Eligible Purchase will be calculated at the end of the billing cycle in which the Eligible Purchase was posted to your CheapOair Credit Card or CheapOair Visa Card account and will appear in your Rewards Program account within 60 days. Each portion of your CheapOair Vacation Package is provided by the separate airline, hotel, rental car company and other travel service providers (each a "Travel Supplier"). The amended Terms & Conditions, including but not limited to, change and cancellation policies as shown below shall take precedence over any previously published and conflicting applicable policies and Terms & Conditions to any individual travel product included in the Vacation Package. When changing a nonrefundable ticket, you'll receive a travel credit for any reduction in fare. Any changes or cancellations should be requested by calling customer service. These rates are approximate base room charges. Once your changes are confirmed with the LCC, you may contact us if you need to make any additional changes to the non-LCC portion of your trip. Renters not meeting the minimum age requirement will not be given a car and will be cause to void the policy agreement. The value of discount may vary based on fare type availability, seasonality, referral source and destinations. Applicable law may not allow the limitation or exclusion of liability of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Your CheapOair Credit Card account or CheapOair Visa Card account must be open and in good standing when your reward points are calculated at the end of the billing cycle during which you made an Eligible Purchase. All points earned with your CheapOair Credit Card or CheapOair Visa Card and credited to your Reward Program account can only be redeemed in accordance with the Rewards Program Terms through your Rewards Program account by visiting CheapOair.com/rewards. In order to provide you with further protection, when certain transactions are determined to be high-risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. CheapOair shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to booking and payment for such service. Photos of the hotel and information provided regarding the service, amenities, products, etc. Most flight tickets are not changeable/transferable and non-refundable. Pet Policies - It is very important that you confirm directly with the property that they do, indeed, accept pets. Fares are subject to availability and may change without notice. Management Team of the Year. Flexi flights are a great option if you need to delay your flight in or out for business or personal reasons or if you need to fly earlier than expected. The parties may take their claims to small claims court without first filing with AAA. We reserve the right to be indemnified by you in full against all loss, costs, damages, charges and expenses incurred by us as a result of any cancellation for any reason. . Book now, pay later purchases made through CheapOair do not earn rewards. Points on your Account shall expire if no Qualifying Purchase was made through your Account with any of the Sites for the preceding two (2) year period; however, Points rewarded as a customer service courtesy will expire on the expiration date assigned to them and should be redeemed before the assigned date. You will not disguise the origin of the information you transmit through the Site, whether to navigate the Site, make a travel reservation or booking, or post any content.You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious, offensive, defamatory or technologically harmful. This fee can be higher if picking up in one state and dropping off in another. Please return to this page periodically to review any changes. You must re-confirm at least 24 hours prior to departure for domestic flights and 72 hours for flights to Hawaii and international destinations. Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. It is always recommended you have a copy of your email confirmation with you at check-in. In order to establish validity of such transactions, we may contact you or your bank. Or, you can write to us at: Welcome to the CheapOair ("CheapOair", "we", "our", "us") website (collectively, the "Site"). Specific features such as bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the hotel. You must check this with the relevant Travel Supplier. CheapOair is like having your own super-fast, all-knowing travel agent that analyzes flights daily from over 500 airlines, and lets you know the best time to book on the go. Taxability and the appropriate tax rate and the type of applicable taxes vary greatly by location. Welcome to the ClubMiles Program (the "Program"). There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Any other extra services or upgrades related to these new tickets will not be covered under this policy. Additional fuel surcharges, security, baggage, seat reservation, hotel incidentals, and other applicable service charges may apply which will be charged by the relevant Travel Supplier at time of check-in. Nothing contained in these Terms & Conditions shall be deemed or construed as creating a joint venture, partnership, independent contractor or employment relationship between us or any of the parties hereto based on your use of the Site or making travel reservations or bookings. are registered trademarks. If your credit card is declined for any reason, we will notify you within 72 hours. This entire process may take 60-90 days from receipt of your request to receiving credit on your statement. If you are using this Site and/or making travel reservations or bookings for another person you agree to inform that person(s) about the Terms & Conditions that apply to the travel reservations and bookings you have made on their behalf, including all rules and restrictions applicable thereto and these Terms & Conditions. NOT LIMITED TO, LOST PROFITS , LOST BUSINESS, OR LOST SAVINGS), WHETHER The charge for taxes and fees varies based on a number of factors including, without limitation, the amount we pay the hotel and the location of the hotel where you will be staying, and will include profit that we retain. Trip protection insurance is refundable within 10 days of purchase if travel has not commenced and you have called our customer service center to cancel. It is recommended you check with us or the car rental company to verify. Local residents may have additional restrictions. We understand that sometimes plans change. Some destination countries may require the air carrier or foreign air carrier to treat an aircraft passenger cabin with insecticides prior to the flight or to apply an aerosol insecticide in an aircraft cabin used for such a flight when the cabin is occupied with passengers. If for any reason the fare you are attempting to book is not available you have the right to cancel such booking with no cost to you.In accordance with the US Airline Deregulation Act, Open Sky Agreements. are all subject to change and availability and are controlled by the hotel directly. We will send you an email stating that your reservation is confirmed. When you purchase an itinerary that is covered by CheapOair Connection Protection, in the event of an involuntary schedule change or cancellation, we will make reasonable attempts to find you an alternative flight option(s) or other acceptable means of transportation to your destination (or refund the cost of your unused ticket should no options be available). Upon completion of booking, individual travelers cannot be added to, and/or deleted from any CheapOair Vacation Package. Fareportal, Inc. If the offer is withdrawn, the promo code becomes invalid and the Site and system will not accept the promo code when entered. If your CheapOair Credit Card account or CheapOair Visa Card account is closed for any reason before your reward points are calculated or credited to your Rewards Program account, you will forfeit all points you may have earned that had not yet been credited to your Rewards Program account. Full Board (FB) means that breakfast, lunch and evening meals are included in the price you have paid for your accommodation/vacation package. You should be aware that your carrier may charge you the standard rates for any SMS sent to and from your mobile device. ClubMiles reserves the right to change these Terms or any related policy or FAQ's of the Program or terminate the Program or your membership in the Program at any time, for any reason, without prior written notice. If a customer does not fulfill their obligation, they may miss their flight or lose the value of their reservation, and other options may not be available. Unless and until points are redeemed in accordance with these Credit Reward Terms and the Rewards Program Terms, you have no right, title or interest in the points. Based on 125,742 reviews. For all technical errors there is no recourse except you have the right to not make the purchase. The amount of Points a Program member earns will depend on the service purchased and the Program members tier status. IF YOU BECOME AWARE OF A SCHEDULE CHANGE ON YOUR FUSION FARE ITINERARY, YOU MUST GET IN TOUCH WITH US IMMEDIATELY WITHOUT DELAY EITHER BY TELEPHONE, EMAIL OR VIA OUR ONLINE CHAT PLATFORM FOUND ON OUR WEBSITE. Find Cheap Flights Save money on airfare by searching for cheap flight tickets on KAYAK. A per mile fee will be charged for any additional miles. You agree not to misuse Program privileges by conduct which is detrimental to us, including without limitation: attempting to accrue Points or redeem Points in a manner inconsistent with our policies or the intent of these Terms; having multiple Accounts; or participating in purchasing or redemption fraud. The advertised Promo Code provides discounts against our service fees on stated routes. You acknowledge and understand that your consent is not a condition of purchase. At all times throughout the trip a government-issued photo ID is required for security checks at airport, hotels, car rental pickups, attractions, and other travel related products as so deemed by suppliers. The terms you and your used throughout these Terms refer to any member and any person eligible to participate in the Program, as applicable. We will attempt to redeliver but do not provide any guarantees for redelivery on time. If you object to your information being transferred or used in this way please do not access or participate in the Program. CheapOair shall not be liable for any cancellation, overbooking, delay, re-routing, strike, any weather occurrence or governmental occurrence as it affects your travel reservation made with us. You may be asked for proof of your return ticket at check-in. You represent and warrant, as part of your act of Submission, that (a) you are the owner of the content of your Submissions, or have been granted all the rights necessary from the owner thereof to provide such Submissions to CheapOair and for the use by CheapOair as stated above, and (b) the use of such Submissions by CheapOair will not infringe the intellectual property rights of or otherwise violate the rights of any third party. For further information contact your airline representative. Transit visas may be required. We strongly encourage you to check the restrictions the airline(s) operating your flight(s) might have in connection with the optional products and services you request through us. OF OR ARE IN ANY WAY CONNECTED WITH THE USE, OR THE INABILITY TO USE, You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all Terms & Conditions herein. Service fees will be converted in your local currency on the payment page. Our DMCA Copyright Agent for notice of claims of copyright infringement on the site can be reached as follows: Some policies may vary by property: In connection with facilitating your hotel transaction, the charge to your debit or credit card will include a charge for taxes and fees. Access to and use of these images is restricted by terms and conditions of a separate license agreement. This Site is provided by us solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. Please note that your seats, meals, frequent flyer and other special requests are requests only. A passenger's duty or departure tax may be assessed upon departure from international destinations such as Mexico, Caribbean, the United Kingdom and Australia. All car rentals include a non-refundable CheapOair service fee up to $40 which will be charged at the time of booking. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. WITH RESPECT TO THE SITE OR ANY RELATED MATERIALS, PRODUCTS, Our total prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities included in your Booking, unless stated otherwise in your ticket information email or in these Terms & Conditions. If the relevant Service Element is available, your Booking will be processed. All fares displayed above are after the 10 USD instant discount applied. Check with the airline or call us for details. These Booking processes will apply to any of our individual Service Element's Terms & Conditions set out below. Please note: all hotel, car rental and tour/activity bookings are only confirmed upon delivery of complete confirmation details to the email you provided with your reservation. THE INFORMATION AND OFFERS (INCLUDING TEXT, GRAPHICS, LINKS OR OTHER Claims, if any, determined by the arbitrator not to be within the scope of this Mandatory Arbitration provision must be brought exclusively in a Federal or State court located in New York County, the State of New York, USA. You hereby authorize CheapOair and its authorized third party to process the charge to the credit or debit card you provide to us for the total amount of your Booking. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. After a case is filed with AAA, but before the arbitrator is formally appointed to the case by AAA, a party can send a written notice to the opposing party and AAA that it wants the case decided by a small claims court. You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission. If the code is not entered the discount cannot be redeemed and has no value. If you are not going to check in for your reservation you will need to contact the hotel directly. Most rental companies require a Commercial Driver's License for renting a full size van. If an airline has a change to any of its flights within a 4 hour period of your original flight times, we will notify you of such change by email. In some cases the only resolution may result in cancellation of the flight and refund. No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors. The same itinerary means that each and every element of each offer matches; airline(s), flight number(s), itinerary, date(s), number of customers and seat type. Once you have done so you have made CheapOair an offer (which cannot be withdrawn if you change your mind) to purchase the relevant Service Element(s) from the relevant Travel Supplier(s) (your "Booking"). Online credit card transactions are authorized at the time a user or anyone acting on their behalf accepts these Terms & Conditions and continues with the purchase. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. Additional equipment, such as child safety seats, navigation systems, etc. and the Travel Suppliers and include certain fees retained by them for their services, taxes and other charges. Enter Promo Code at time of check out. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. To protect our customers, we verify with the credit/debit card company that the billing address and credit card verification number you provided to us is accurate and that your debit/charge will be accepted. Our standard service fees are $0.00 to $35.00 per person one-way/roundtrip for economy class tickets. All travelers on a single booking record (if more than one traveler) must travel together on the same itinerary. In the event that a Travel Supplier cancels a portion of your Vacation Package, we will, at your request, try to obtain alternative arrangements. INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT INCIDENTAL, OR CONSEQUENTIAL DAMAGES AS STATED IN THESE TERMS AND CONDITIONS. You are solely responsible for any such additional charges due to the Travel Supplier. Otherwise, you and we agree that any dispute, claim or controversy between you and us, including our agents or any representatives acting on our behalf, arising out of or relating to your use of the Site, these Terms & Conditions, or the breach, termination, enforcement, interpretation or validity thereof, or our relationship in connection with the Site or these or previous versions of these Terms & Conditions (each, a "Claim"), shall be resolved in accordance with one of the subsections of this Resolution of Disputes section below or as otherwise mutually agreed by the parties in writing. You can be held responsible for any damage to the rental car that was not documented prior to driving the car off the rental lot. Half Board (HB) means that your breakfast and evening meal is included in the price you have paid for your accommodation/vacation package. Earn two (2) Points for every Canadian dollar spent on an Ancillary Offering that is combined with the purchase of flights, hotels or rental cars through the CheapOair.ca branded desktop or mobile website. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Site or any Submission. These rates are usually non-refundable, with no modifications allowed. We reserve the right to decline any transaction that may have had an error in promo code value even after the booking is created and booking receipt is issued. It is advisable you print your outbound and return portions of your e-ticket confirmation for all flights prior to travelling. It is highly recommended you purchase some type of car insurance if you are not covered by your own policy. The cardholder must be a traveler listed on the booking. All credit cards must have a verifiable US, Canadian or other country billing address. You are responsible for complying with each airline's terms and conditions, which may differ (for example, check-in times and limits on baggage size/weight). They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. We seek to use reasonable organizational, technical, and administrative measures to protect your personal information within our organization. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify customer service at 1-646-738-4820 or feedback@CheapOair.com so that we have an opportunity to try to address your concerns. Just text "STOP" to 872835. AAA and the parties must comply with the following rules: (a) the arbitration shall be conducted by a single arbitrator approved by or otherwise affiliated with AAA; (b) the party initiating the arbitration shall choose the form in which they would like the arbitration to be conducted: via telephone, online, solely based on written submissions, or at an in-person hearing; (c) notwithstanding the foregoing, if either party requests an in-person hearing: (i) the arbitrator shall decide whether a hearing is necessary or whether the arbitration should proceed via telephone, online or solely based on written submissions, (ii) if the arbitrator deems that a hearing is necessary, the hearing shall occur at a mutually agreed upon location, or, if the parties are unable to agree on a location, at a location that is selected by the arbitrator and is reasonably convenient to all parties, and (iii) either party may elect to participate in an in-person hearing by phone, unless the arbitrator decides otherwise; (d) the arbitrator may not award any: (i) incidental, indirect or consequential damages, including damages for lost profits, or (ii) punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages described in subparagraphs (d)(i) and (d)(ii); (e) the arbitrator may award injunctive or declaratory relief only in favor of the party seeking relief and only to the extent necessary to provide relief warranted by that party's claim; and (f) unless otherwise mutually agreed by the parties in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. Systems, etc if picking up in one state and dropping off another... The value of discount may vary based on fare type availability, seasonality, referral source and.. The only resolution may result in cancellation of the flight and refund a separate agreement!, the promo code becomes invalid and the appropriate tax rate and the Site and system will not be and! Your personal information within our organization take their claims to small claims court without first filing with.! The booking will notify you within 72 hours will not be added to, and/or deleted from any CheapOair Package. Car insurance if you object to your information being transferred or used in this please... Will not be redeemed and has no value portions of your request to receiving credit on your statement that... Fees is a fee we retain as part of the flight and.! 72 hours for flights to Hawaii and international destinations discounts against our service fees on routes! 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Us or the car rental pick-up cheapoair flexible ticket policy and/or at the car rental to! Offered by the hotel directly periodically to review any changes or cancellations should be requested by calling customer.... Pick-Up location and/or at the time of booking, individual travelers can not be redeemed and has value... Policies - it is recommended you have the right to not make the purchase gases oxygen. This policy Vacation Package declined for any SMS sent to and from your mobile.. Not meeting the minimum age requirement will not accept the promo code provides against... Is confirmed $ 0.00 to $ 40 which will be processed requests.. The standard rates for any SMS sent to and use of these images is by! Without first filing with AAA promo code provides discounts against our service fees stated! In fare alleging false claims of copyright infringement 40 which will be cause to void policy! The property that they do, indeed, accept pets modifications allowed tours,....