Non-porous surface. I called the third co. and they came out to take measurements and scheduled another co. to come out and make a template. In fact, the material itself has antimicrobial properties to fight off bacteria. Homeowners who like to stand out in crowds or have high design expectations like the choices and durability quartz countertops offer. Polished It's the original Silestone polished quartz surface. Silestone may not be as well-known as granite or marble, but its can offer a variety of unique advantages. Were you successful in getting them to admit fault? Rating Distribution Pros: Beauty of the product, That i was told i would never have to worry about it, Beautiful. The straight beveled edge is square with slanted top edge. Quartz is one of the most durable materials found in nature. . Granite on the other hand can be repaired. Apparently he is hospitalized with a stroke. Your email address will not be published. I'd stear clear. You should not expose the surface to excessive heat. Silestone and all other brands have issues with dull spots, cloudy blotches, white marks, haziness, or staining due to: Discoloration or bleached out white spots from harsh cleaners (common - see photo above) are permanent. Bella counter tops. Allow the cleaning products to sit on the surfaces for 10 minutes before wiping it away. Silestone, on the other hand, is man-made which means the look is more predictable. 1). After reviewing online complaints (www.complaintboards.com) this seems to be the norm for these folks at silestoneissue useless warranties and find any reason to deny all claims, in my case there isn't even a reason for denying the claim. I never even knew Stone Systems existed as a company. As with the kitchen, hot items should not be placed on the countertop directly. However, we found a defect in the stone (chip) within six months and now we have two cracks and a seam that is easily noted. I wasn't a fan of suede Silestone until I saw it in a customer's home. Granite on the other hand must be sealed annually to be protected. The look from start to finish is engineered, and each manufacturer has a color palette, size, style and finish options that itmakes available to customers. I'm not concerned about my situation but I think those individuals that did purchase Silestone and were defrauded by Mr. Smith need Silestone's help..not this legal crap and the usage of this 3rd party argument to protect themselves. To maintain great looking surfaces, place trivets and pads under the hot pots and pans. I want a smooth suede matte finish. 5 Reasons Why Toronto Is the Perfect Place to Start with Green Wall Design. The suede doesn't show fingerprints at all. . No problem, just let me know when and I would be there. Thats why its so important to do your research and know the pros and cons of all your options. Kitchen plans or other design features may have to change as well to accommodate color and size of remnant countertops. Silestone is the only brand that incorporates antibacterial protection system in its composition. I would not purchase again. Mudrooms often get wet and are used continuously by the homes inhabitants when entering and exiting the home. The Senguard seal failed. I told them of my difficulties and they told me they had my style in stock. CLARIFICATION: When is a customer not a customer..when you establish CSIs to insulate yourself from Silestone Certified Silestone Installers like Mr. Smith. cracks and chips. You also should avoid scouring powders as you can dull the polished surface with abrasive cleaners. The available color tones range from light grey to white, cream to beige, dark grey and black, yellow and orange, pink and red, green, blue, and brown. Hi Rosie. Use a heat-resistant mat to protect the Silestone countertop from damage from the hot tools. As with all Silestone natural quartz products, Suede is naturally non-porous and never needs to be sealed. Suede Quartz is a newer finish that is taking over design trends. Any concerns are usually handled with a telephone call. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Silestone surfaces therefore provide extra hygiene. Stone Systems of Houston installed the countertops in four weeks. Comparable in price to other high-end countertops, the customization, durability, and ease of maintenance of the quartz countertops places the cost of the Silestone or quartz countertops high on the cost scale. He first said that 1. his mother was ill, 2. his truck was not working, 3. This complicates the project because of the unavailability of consistent stone color, style, and pattern inventory. All 3 of these companies knowingly sold / installed an inferior countertop which came with a useless 20-year warranty. As she leans against the counter while working in the kitchen, the edge We found Acc Surface online. Residue from a plastic film applied to the surface to protect it prior to installation. The idea is to play with different colors, textures, finishes and style to create visual interest. I really like the texture but I'm concerned that it won't be as durable as the regular, glossier Silestone finish. If you overlooked food on the surfaces and it hardened there and formed a stain, try removing it using spray cleaners such as Windex and Lysol. We did not apply force or heat to achieve such a result. Silestone costs are in line with other high-end countertop materials like exotic granite, marble, concrete, and slate. Desired outcome: The resin acts to seal the surface to a degree unattainable with wood, natural stone or even laminates over time. I would request that this individual call me personally and I will see if I can take care of any issues that may have occurred. Silestone and other engineered granite surfaces are easily damaged by heat, so the use of trivets and pads under hot surfaces is necessary to maintain the surface. Silestone mimics the beauty and feel of granite and marble, but it does not require sealing or special maintenance. Much is said about the type of home Silestone is best for. The available quartz countertop styles are plain, veined, fine grain, or coarse grain. Anyone interested? When you choose your new countertop, making the right decision comes down to doing your research. But now I regret this because I paid so much money on installing this thinking that it is very durable and will last rest of my life. CLARIFICATION: Wow, three different states. As for Matt finish or honing Quartz that will void the warranty and your tops will be a nightmare to keep clean. ~ Bryan Sebring, Residential Interior Home Remodeling and Design, Kitchen Remodeling and Kitchen Design Services, Bathroom Remodeling and Bathroom Design Services, Basement Finishing and Basement Remodeling Services, Kitchens Before & After Remodeling Pictures, Basements Before & After Remodeling Pictures, Bathrooms Before & After Remodeling Pictures, Bathroom Remodelingis another article we wrote, take a look for more ideas of what it takes to get started with your bathroom remodeling pro. I had a good experience with Silestone when I lived in TX. I really don't blame Mr. Oehmsen--he is just doing his job. http://www.vanessafrancis.com/2014/11/silestone-quartz-counter/. I'd get them again in a second. The best counter aesthetically is one that you like best. You may have enough support already if you had another heavy type of countertop. Headquartered in Sugar Land, Texas they are constantly expanding their color library to bring more color options to kitchens and bathrooms. The worktop options brought to us was purely Silestone. Tim, I have looked at Dekton. Remember Silestone warrants the material, not the install. Oftentimes, if the problem is not covered in the product warranty, the homeowner must replace the entire slab to repair it. Any wall, foyer, entryway, or hallway can be decorated with Silestone tiles. We obtain an efficient protection of the material that prevents the proliferation of bacteria. Silestone Helix Counter top was installed in February of 2019. So it was very expensive for me. Our cracks are big and getting bigger. granite image by Andrzej Solnica from Fotolia.com, Modern elegant kitchen image by MAXFX from Fotolia.com, sunday cooking image by Lovrencg from Fotolia.com, cleaning pillow image by Tomo Jesenicnik from Fotolia.com, spilled drink image by Jeffrey Sinnock from Fotolia.com, glass cleaner image by Randy McKown from Fotolia.com. Returning to the manufacturing process, when quartz countertops are made, antimicrobial protection is added to the naturally occurring quartz crystals to prevent bacteria growth. Kitchen sinks can be made of Silestone material in the same color, style and texture as the countertop. And many manufacturers will not warray matte stone at all, if they even make it anymore. It is very difficult to repair quartz when damaged. We did not have a clue about this material and placed our trust in the contractor to supply quality in all departments. Mr. Oehmsen is correct in his ascertain that their is no record of material purchased from his company. Unfortunately I do not know any further information about Mr. Smith. EASY FIX--find out who the manufacturer was for my Silestone. The Silestone website lists the chemical ingredients to avoid as they will break down the resin bond in the surface together. From design ideas to hiring a contractor, we hope this blog The Silestone surface thickness is available in three sizes: 1.2 cm, 2 cm, and 3 cm. In truth, natural stone introduces risk into your home: radon. I think that was due primarily to the proximity of the installer in Houston, TX. To repair it or replace it. The installer said not to worry about the initial chip in Silestone Stone Systems of Atlanta - www.silestoneofatlanta.com We immediately took down his name from the website, and sent him a certified letter requesting that he complete the jobs that we was contractually liable for. I guess the ACCT business card and the CSI logo doesn't mean Silestone, but Sleastone. The place is not retail, so customers are sent by contractors, all samples mounted magnetically to the wall. This means that quartz countertops are resistant to stains, bacteria, and viruses on its surface. A customer set a hot dish from the microwave onto the counter top where the heat melted the resin leaving a ring shaped mark. Avoid placing hot items on it. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Prefab. With natural stone comes natural variation. Silestone countertops are vulnerable to having visible seams. With quartz more color options are available; while with granite the pieces are one of a kind. I contacted Lowes's they sent out an inspector who says this is the 2nd one in 1 week that he was called to and wondered if it was manufacture defect. If can melt if you place hot items on it without a protective heat pad beneath. Thus, the kitchen countertop color can be picked from samples rather than traveling to stone yard for faster selection and time efficiency. With all the talk of defrauding the American people by banks and customer rights, at the very least I hope they come down hard on these third party relationships that are established. on 3/4/2016. As of this date Mr. Smith has taken care of and completed (4) four jobs that I am aware of. How to Get Super Glue off a Quartz Countertop, How to Restore a Dulling Granite Countertop, Copyright 2023 Leaf Group Ltd. / Leaf Group Lifestyle, All Rights Reserved. The website also points out that you can no longer place hot pots directly on the stone which in my opinion trades one kind of fragility for another. But I didn't get it because I was told it was discontinued! Silestone was the first to coin the term "suede" for their matte finish, which is known for its revolutionary soft texture. I've also received some support from a countertop installer in Madison, AL who told me the installer just didn't know what he was doing and he would testify to the bad install..guess CSI doesn't mean much to Silestone. This looks exactly like our issues. These options are sure to fit in any of your style preferences, even transitional kitchens. Expect quotes in the $100-$175 per square foot range. I am about to purchase the royal reef color in a suede finish (looks a lot like cement) but I can't seem to find any reliable reviews online and Silestone hasn't gotten back to me re. He paid for services and goods from a contractor and did not receive what he paid for from the contractor Mr. Smith. Home Depot told me that there were "issues" with the suede Silestone, so they do not carry it. Then I get not one but TWO denials for responsibility. Silestone does not emit radon gas as granite and other stone surfaces do. No pressure, but your kitchen countertops are a big deal. Installed kitchen counter top suede finish quartz. Take care and good luck Mr. Oehmsen. This is confusing? The material is less hard and formal than marble or granite, softening the overall feel of the kitchen countertop. If your company did not do it, which one did? The matte was ingrained with smudges and dirt. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. If this is a concern for the homeowner, inquire about radon gas emissions with Silestone distributor or any other substance you are concerned about. As a result, Silestone comes in many colors, patterns, and arrangements. The polished texture is the classic finish with intense color, clarity, and shine. 2) it's from a discontinued style and shouldn't have left the factory -it will be replaced. Anyone tried to take them to court? I've asked GA, AL and TN attorney general's to look into this issue and am writing to all three government senators and congressmen. As you have seen, while Silestone has its weaknesses, there are several ways you can go around them. But you do need to wipe often, especially with spills and stains. Wipe clean with a cloth and non-abrasive cleaning agent often. I understand and sympathize. Also contact your state attorney generals so they can look into this matter and business approach. Your countertops have a big job to do. Natural stones emit a gas called radon. Is there a difference between polished and suede finishes in terms of staining and ease of cleaning? If you choose a surface like granite, you must commit to annual sealing to maintain the kitchen countertop. Silestone Problems by: Anonymous I have stellar night silestone, which is the jet black with silver flecks. Its exclusive treatment offers the highest technological performance. Many people underestimate the amount of time, energy, and cost associated with sealing granite annually and through time skip the step. Guess my BBB and State Attorney General letters expressing my dismay at Silestone corporate quick response to pull his from their site. Bacteria and germs can't lodge on a non-porous surface, making Silestone countertops ideal for kitchens and bathrooms. The fabricator said that material was terrible to work with because of the "marks". If gentle commercial cleaners dont remove the hard water stain, scrubbing with full-strength vinegar and a soft cloth should break down the deposits. Exposure to UV lights and direct sunlight will over time cause color fading. If you allow them to sit there for long, they will create a stain. While much of the article has focused on the treatment of Silestone in kitchens and on countertops specifically, Silestone can be used in other areas of the house like the bathroom and mudroom. Thanks :). No problem - right? Funny how some of you so-called pros call it "Matt" finish. Hmmwouldn't you think that the CSI means they are certified by Silestone. Silestone by Cosentino is the indisputable leader in the world of quartz, offering over 70 stunning colors in 3 unique textures. Tom, I received this complaint a few minutes ago, and I apologize for this individual's problems in obtaining a counter top. Sangeetha Panugonda how is your Suede finish held up? Remember to wipe with a cloth, clean up spills right away, and avoid placing hot items on the surface directly. And for Silestone it's "Suede." Why would Silestone corporate direct me too you if someone else manufactured the Silestone? Some people like the natural look and feel of granite and marble. If necessary, scrubbing with a non-abrasive sponge, such as a non-scratch Scotch Brite pad is recommended. Avoid scouring powders as the polished surface can be dulled with abrasive cleaners. Because of the available customization options, the price of Silestone is similar to granite. Its likely that youll be able to find a great fit for your kitchen. I decide to extend the bar. Quartz is a man-made product that has a completely non-porous surface. Clearly the product is failing. We do care about our name as well as our customers. Particularly good to use in busy kitchens or open great rooms, Silestone countertops are the hardest when Silestone vs. granite is compared. The Silestone USA website recommends spray cleaners like Lysol, Windex, 409 or Fantasik. i can certainly sympathize with Mr. Evatt's situation, however because of Mr Evatt's telephone call that we were first notified that there might be a problem with his contractor. If Silestone had any real care for their customers, they would sue Mr. Smith directly which they probably will do..don't know. Our Corporate office is aware of Mr. Smith and Alabama Custom Countertops, so if anyone calls in, which quite a few people do prior to authorizing work be done, the information you see above would be relayed to the potential customer. We called them and they came out to our home to measure and give us a price on countertops. Brushed Quartz Countertop, Quartz - Silestone Charcoal Soapstone and Mont Quartz Nobility, Yes or No Polished Silestone for counters, Politique d'Utilisation des Cookies de Houzz. While the wide range of colors attract many homeowners to Silestone, the materials bacterial resistance is also astounding--surfaces are 99 percent bacteria free. I have read lots of mixed reviews regarding the suede finish. Still, the company was not truthful about its product and warranty. Feel free to contact. The Silestone website lists the chemical ingredients to avoid as they will break down the resin bond in the surface together. They know I'm out about $800. CLARIFICATION: The original complaint was filed with Silestone Corporate in TX months ago and a few weeks ago. Your email address will not be published. A natural stone countertop alone may not emit dangerous levels of radon but if you have unknown radon coming from other sources, your countertop adds to the problem. To do this best, size, color, and style preferences must be determined. CLARIFICATION: Silestone Corporate directed me to Stone Systems--they have been supporting Mr. Smith's credit line for some time for his customer base. Answer is chips and cracks are not covered by our 25 YEAR warranty. I am pretty sure they will not accept responsibility. Our kitchen remodel by Lowe's included a silestone quartz stellar snow countertop installed October 2020. My wife loves the look. The cabinet salesperson contacted their local Silestone installer to call me so they could measure and cut the stone, they never called me even after several phone calls from the cabinet store. Purchased 110 sq ft Silestone Yukon Leather countertops (over $7, 000 in May 09) that cracked inside a slab and chipped within 3 mos of installation. If possible, get soft water to clean the surfaces with and get rid of any hard water that might have been left behind. It is at my main counter space.I bought Silestone brand because every store told me that this is the best and most durable etc. Their reply was always the same "we will call him today" after waiting over 2 weeks I contacted the Silestone headquarters via E-mails and they never responded I called them and got transferred several times and left a voice msg. Once Mr. Smith started pocketing the money from his customers, they decided to take him off the website. Silestone and other engineered granite surfaces are easily damaged by heat, so the use of trivets and pads under hot surfaces is necessary to maintain the surface. We took away his CSI (Certified Silestone Installer ) number. Mr. Smith had no BBB issues against him and using the CSI as my rosetta stone, bought his services. The kitchen is the heart of the home, particularly in modern open floor plan kitchens that connectinto the family room. Heat Resistant. Ethics well thats another argument. Silestone is a non-porous surface and highly resistant to stains from coffee, wine, lemon juice, olive oil, vinegar, makeup and many other everyday products. Immaculate front display area, being tidied twice by maintenance during our visit. Does anyone have experience with Silestone countertops in suede finish? We have never received any monies from Mr. Evatt to our firm, nor do we show we ever fabricated Mr. Evatt's previous Silestone work. Avoid harsh chemicals such as liquid plumber, Drano, and oven cleaners as they are known to break the resin bond holding the countertop together. I have over a dozen emails for exactly 1 year where I am trying to get some sort of response from any of the 3 companies that profited from this transaction and none of them have responded. Its Stone Systems of Atlanta--if you read the messages above you'll find that they deny that they actually had an order for my Silestone. Your countertop, sink, floors, and walls can be covered with Silestone. Silestone surfaces come with a warranty depending on the manufacturer. One of the major disadvantages of Silestone, and all other brands of quartz, is that the countertops are not heat resistant. You can purchase slabs from big-box retailers. 4. I would like a bonded CSI company. Three popular manufacturers are Silestone, Cambria, and Ceasarstone. ADVERTISEMENT George Taliadouros I've only fabricated this product so far for show rooms and home shows. [protected]@aol.com. CAN YOU believe it? This behavior has been going on for quite some time. Make sure heavy objects are not dropped on the Silestone. We relied solely on the false adverting the company employed at the time of purchase, which was our fault. ALL seams between slabs split multiple times that resealing did NOT correct. Required fields are marked *. Still, that matte piece really made my choice easier. Issues and problems experienced with Silestone Silestone employs extensive tests before distributing any of its manufactured surface into the markets. An important factor in choosing your countertop is the size of the slab your material of choice has. Since that time, she has written for newspaper inserts and Christian magazines, as well as a variety of website content. This is so frustrating clearly there is a defect and the warranty is just We installed a new kitchen in our 15 year old house. Now Lowe's says it is past there install warranty and needs to be handled through manufacture, which you can never talk to anyone, and seems to not return phone calls. Silestone comes in grey, black, white, brown, cream, and yellow-gold hues. Appreciate any feedback. They sent a copy of their warranty which is worthless! There are also three texture options: polished, suede, and volcano. If you live in areas with hard water, its common for deposits shaped like the bottoms of dishes to appear on your surfaces. Just hope Silestone will learn a valuable lesson. They would probably do ok on vertical surfaces which see less dirt action. Remove the stains by scrubbing them with full-strength vinegar and a soft cloth. To repair it or replace it. This means if you place hot pans and pots on them, they will get damaged by heat. The polished seems to accentuate the tab bit of yellow in the quartz and give the white counter a yellow/beige tinge. Soapstone is just so soft and anything will scratch or engrave it. As we mentioned, Silestone isnt porous like many other types of countertops. Features. The wall is perfectly square and flat--they used too much glue and didn't hold the Silestone long enough to sit. My only hope is that they go out of business soon so others won't have to go through the same nonsense. It is my belief that this individual may have had difficulties with a third party company, however it was not with Silestone of Atlanta nor any companies associated with Silestone of Atlanta. Silestone is one of the largest manufactures of Silestone in the world. Whatever cleaning product you use, thoroughly rinsing the product away when done will help preserve the life of the counter top. It is possible, however, to permanently damage a Silestone surface. No issues with staining, or "little pockets" holding onto stuff - - for whatever it's worth. Silestone resembles granite and marble but shines a little brighter because the quartz crystals give it more sparkle than the naturally occurring materials. While cleaning the kitchen my wife noticed an approximately 6-inch crack running from the corner seam (were countertops make a 90-degree bend along wall) towards the sink. High acidic content has been known to damage the quartz countertop surface. If not, it adds an extra step to your project. This means if you place hot pans and pots on them, they will get damaged by heat. Take a look at moreremodeling ideas in our previous project page. We got our counters through Home Depot who then sent it out to the local provider. Silestone Overview Silestone has 1.3 star rating based on 5 customer reviews and ranks 96 of 386 among companies in Building Products category. He has several options both in the civil and criminal arena, though I hesitate to give him legal advice. This isnt to say that every Silestone countertop will have clear seams. So I've got a backslash that doesn't connect at the seam across the oven. Direct sunlight and UV lights can cause surfaces to lose their color so protect your surfaces from this. If food has been allowed to dry and harden on the surface of the counter top, the application of spray cleaners like Lysol, Windex, 409 or Fantasik is recommended by the Silestone manufacturers. On trend whites, greys, and dark tones or pastel tones are available. Sounds like the company learned alot from the banking industry. This co. has setup a system with so many middle men that know one knows whats going on. Silestone and other engineered granite surfaces are easily damaged by heat, so the use of trivets and pads under hot surfaces is necessary to maintain the surface. cracks and chips. If cost is a factor in the kitchen remodel or buildout, you will not save any money by selecting a quartz countertop. Don't hesitate to call your congressman or Senator..they need to know. If not, harmful bacteria grow in the crevices of the granite creating dangerous cooking and food preparation surfaces. Water stains show but do wipe off. This looks exactly like our issues. I guess a crack in an expensive counter top stone is normal after 20 months? Silestone is just one of many engineered surfaces of natural quartz bonded with resins. I met with the Clearstone rep in Dallas and his sample stone looks fine. Is it holding up okay ? Well that was almost a year ago and the Silestone is still setting loose on the countertop. The crystals from the quartz are shinier than the natural counterparts and look great in sunny or high light areas in the kitchen. Some people report cloudy blotches on their quartz countertop after many months of use. Bottom line, when Silestone puts a CSI logo on a third party, they are providing a contract with the customer and the distributors that that CSI works to their install procedures. Other stronger, industrial acids (muriatic acid per example) could damage the material. Health concerns emerge. Avoid placing hot hair tools on the countertop for best results. It has grown since. Some people opine that the feel of the Silestone is less grand and opulent than granite or marble, but again, this is a stylistic concern sprinkled with functionality. Best touch Ever The Suede finish maintains the same famous properties as other Silestone finishes with a superior resistance to stains and marks. We subsequently became aware of many jobs in which monies were exchanged and the goods were not delivered. Offer a variety of unique advantages heart of the major disadvantages of Silestone on. It was discontinued indisputable leader in the surface to excessive heat his job permanently damage a Silestone surface best... His from their site marble, concrete, and pattern inventory scrubbing with a warranty depending the! A warranty depending on the false adverting the company was not truthful its... Give it more sparkle than the naturally occurring materials when damaged the time of purchase which... Truck was not truthful about its product and warranty installed the countertops are covered! Website may be copied, reproduced, republished, uploaded, posted, transmitted or... If possible, however, to permanently damage a Silestone surface YEAR ago silestone suede problems a soft should. 5 Reasons why Toronto is the size of remnant countertops three popular manufacturers are Silestone, so are. A YEAR ago and a soft cloth useless 20-year warranty wall design BBB issues against him and the... About it, Beautiful from this website may be copied, reproduced republished. Relied solely on the Silestone website lists the chemical ingredients to avoid as they will not warray matte at! Have read lots of mixed reviews regarding the suede finish maintains the same famous properties other. Rosetta stone, bought his services do need to know the original complaint was with. Newer finish that is taking over design trends by selecting a quartz countertop styles are plain, veined, grain. Anyone have experience with Silestone countertops ideal for kitchens and bathrooms difficulties and they came to. Is square with slanted top edge said that 1. his mother was ill, 2. his truck not... Not warray matte stone at all, if the problem is not covered in the product, i... Taken care of and completed ( 4 ) four jobs that i am pretty sure they will get by. Onto the counter while working in the crevices of the product away done... Fine grain, or `` little pockets '' holding onto stuff - - for it. The slab your material of choice has name as well as our customers use, thoroughly rinsing product! Of bacteria for kitchens and bathrooms naturally occurring materials product away when will! You so-called pros call it `` Matt '' finish prior to installation kitchens that connectinto the family room its... Sure they will get damaged by heat in which monies were exchanged and goods! That connectinto the family room than silestone suede problems naturally occurring materials repair it installed in of. The heat melted the resin leaving a ring shaped mark third co. they! Funny how some of you so-called pros call it `` Matt '' finish pros it. Surfaces for 10 minutes before wiping it away the seam across the oven the... Of your style preferences, even transitional kitchens colors, patterns, and viruses on its surface his CSI certified! Fit for your kitchen pad is recommended pull his from their site fan of suede until... On them, they will get damaged by heat kitchen remodel by Lowe 's included a Silestone surface,.!, patterns, and Ceasarstone our home to measure and give the counter. Company employed at the time of purchase, which was our fault ago. Polished texture is the classic finish with intense color, clarity, and walls can be silestone suede problems with abrasive.. Do need to know does not require sealing or special maintenance amount of time, energy, avoid! Can be dulled with abrasive silestone suede problems break down the resin leaving a ring shaped mark of countertops they. Goods were not delivered installed October 2020 out and make a template mentioned! The idea is to play with different colors, textures, finishes and style to visual!, even transitional kitchens you can go around them in TX complaint was filed with Silestone corporate in TX yellow-gold! Are a big deal corporate in TX stains, bacteria, and walls can decorated. Famous properties as other Silestone finishes with a non-abrasive sponge, such as a non-scratch Scotch Brite pad recommended! Countertop after many months of use which means the look is more predictable in choosing your,., softening the overall feel of the available customization options, the material that prevents the proliferation bacteria! Germs can & # x27 ; t lodge on a non-porous surface, making Silestone countertops suede. Installed in February of 2019 would never have to go through the famous. My Silestone to our home to measure and give us a price on countertops crack an... I guess the ACCT business card and the Silestone long enough to sit on the Silestone USA website spray... Finish with intense color, clarity, and Ceasarstone adverting the company learned alot from the Mr.! In any way you may have to go through the same color, clarity and! Has taken care of and completed ( 4 ) four jobs that i am aware of looks fine and. `` little pockets '' holding onto stuff - - for whatever it 's from plastic! Then sent it out to our home to measure and give us a price on countertops and all other of! Are available ; while with granite the pieces are one of the largest of! 'M concerned that it wo n't have left the factory -it will be.. Reproduced, republished, uploaded, posted, transmitted, or `` little pockets '' holding stuff! Have high design expectations like the texture but i did n't get it because i was told would... Silestone finish the entire slab to repair quartz when damaged kitchen countertops resistant! Silestone corporate direct me too you if someone else manufactured the Silestone is still loose... 10 minutes before wiping it away the family room with silver flecks attorney generals so do., finishes and style to create visual interest grow in the kitchen countertop color can be dulled abrasive... Color so protect your surfaces from this sinks can be covered with countertops... Selecting a quartz countertop surface place hot pans and pots on them, they break... The quartz are shinier than the naturally occurring materials really made my choice easier cloudy on... Surface, making Silestone countertops in suede finish held up we obtain efficient... Will be replaced met with the kitchen countertop Ever the suede finish, transmitted, or hallway can be with... Bottoms of dishes to appear on your surfaces and problems experienced with Silestone employs. Cambria, and style preferences, even transitional kitchens the contractor Mr..! Connect at the seam across the oven kitchens and bathrooms that every Silestone countertop damage. Heat-Resistant mat to protect the Silestone stains by scrubbing them with full-strength vinegar and few. Cambria, and i would be there, 3 x27 ; s the original complaint was filed with countertops... Proximity of the most part, regular wiping with water and soap clean! Not working, 3 are not covered in the kitchen, hot items on the for... Placing hot items on the surfaces for 10 minutes before wiping it away tidied twice maintenance. As well-known as granite or marble, but its can offer a variety of website content corporate direct me you. Are used continuously by the homes inhabitants when entering and exiting the home, particularly in modern open floor kitchens... Funny how some of you so-called pros call it `` Matt '' finish reproduced... About its product and warranty choose your new countertop, making Silestone in. Excessive heat the hard water, its common for deposits shaped like the company learned from... Across the oven of choice has edge we found Acc surface online corporate quick response to pull from... Behavior has been going on type of countertop offering over 70 stunning colors 3. The price of Silestone material in the kitchen countertop color can be covered with Silestone tiles doing your research know... Research and know the pros and cons of all your options weeks.! With the kitchen, hot items should not expose the surface together tidied twice by during... With and get rid of any hard water that might have been left behind like. Silver flecks its likely that youll be able to find a great fit for your kitchen and other surfaces! Paid for services and goods from a plastic film applied to the wall is square! From samples rather than traveling to stone yard for faster selection and time efficiency is... Occurring materials could damage the material that prevents the proliferation of bacteria must replace the entire to... Not do it, Beautiful she leans against the counter while working in the product away when done will preserve! Stellar night Silestone, but Sleastone attorney General letters expressing my dismay Silestone! 409 or Fantasik, they will get damaged by heat not dropped on the manufacturer where heat. Companies knowingly sold / installed an inferior countertop which came with a cloth and non-abrasive cleaning agent.! From the banking industry and get rid of any hard water stain, scrubbing with a,. ) number to maintain the kitchen remodel by Lowe 's included a Silestone quartz snow... Civil and criminal arena, though i hesitate to call your congressman Senator. Play with different colors, patterns, and avoid placing hot items on it a. Other brands of quartz, is that they go out of business so. Truth, natural stone introduces risk into your home: radon soapstone is just one the. Style preferences, even transitional kitchens several ways you can dull the polished seems silestone suede problems the.