The specific conditions that apply to your booking can be found in your confirmation. ALL RIGHTS RESERVED. Then came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation. CC Help Jenn Users report outages, 'Welcome, Chicago voters end Lori Lightfoot's bid for reelection as mayoral race heads to April runoff, Poll: Trump surges ahead of DeSantis in race to be GOP's 2024 nominee, Study: 1 in 4 trans or nonbinary Black youths attempted suicide in previous year, Meet the Trump-loving lawyer who helped DeSantis take over college, 4 takeaways from the student loan forgiveness arguments at SCOTUS. Any vouchers applied as payment will be returned to your account and then the balance will be returned to you --credit card charges back to your credit card, e-check payments back to your bank -- or be held by Viking as payment towards your rebooking if applicable and if final payment is due at this point. Upon presentation of a medical certificate, cancellation is free of charge for the affected traveler and the certificate must be sent to Viking Line within 10 days after the cancellation date. Unclear. I paid $5000 using an FCC and $5000 on my credit card. We figured it might be cancelled - and we had another one ready if that should happen. In other words, we have quite a bit of extra value in the hopper for the rebooked cruise. Remember, Viking cruises provide pretty much everything you need for a great vacation. It was all done on the same day. Personally, I think it depends on how much you have tied up in vouchers. The 'Viking Venus' at anchor in Santorini. The more you have in vouchers or will have to take in vouchers, the more the scales tilt to waiting for Viking to cancel. 0000001981 00000 n 3) The junk bonds reportedly issued in 2020 havea crushing interest rate of 13%. As an alternative to reimbursement of cancelled trips more than 24 hours before departure, you can in some cases change the date of travelling or have the money deposited for a new trip within 6 months (12 months for cancellations from 15th of March 2020 and onwards). 0000653432 00000 n Located in the Explorers Lounge, Mamsens serves traditional Scandinavian fare inspired by Ragnhild Hagen Viking Chairman Torstein Hagens mother, or Mamsen, as she was known to the family, our source wrote. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. 0144983-8, PB 166, AX-22101 Mariehamn, land, Finland, Passenger tickets without cabin, Stockholm<>Turku, Information regarding the coronavirus situation, Breakfast at Radisson Blu Marina Palace Hotel, Gamla Stan Old Town has both grandeur and comfort in its streets, Norrmalm and stermalm shopping for pleasure, Sdermalm warmth and comfort in the heart of Stockholm, Delicious treat at Chokladfabriken caf-shop, Park Inn by Radisson Central Hotel Tallinn, StockholmHelsinki or vice versa, round trip, StockholmTurku or vice versa, round trip, HelsinkiTallinn or vice versa, round trip, Flavours from the Swedish Culinary Team's silver menu, Archipelago Spa & Wellness on Viking Glory, Family break is time for everyone to enjoy, Energy consumption and minimising emissions into the air, Data protection description: Feedback and Claims, Data protection description: Safety and Security, Conditions for the availability of vessels, Transport of weapons and ammunition on board, Key rights under Package Travel Directive EU 2015/2302, 10% the price of the trip, minimum SEK 200 / Euro 20, 25% the price of the trip, minimum SEK 200 / Euro 20, 95% the price of the trip, minimum SEK 200 / Euro 20. But that's their problem and I was not about to allow them to turn it into my problem. Veranda suites are smaller (275 square feet), but feature large private bathrooms, climate controls, 40-inch flat-panel TVs, and various other amenities. Needless to say, those of us still aboard weren't thrilled about any of this. 'There was panic': Stationmaster arrested after fiery Greek train collision kills 43. https://www.vikingrivercruisescanada.com/my-trip/current-sailings/index.html. Service or handling fee and cancellation insurance are not refunded. But whatever happens, there's . Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list. 0000008306 00000 n CRUISE HIVE LTD 2008-2023. In fact, it was originally issued as a 125% voucher; if I don't spend it on another cruise, I will only get $4000 cash back from Viking when I apply for a refund after it has expired two years from the date of issue (that is spelled out on the voucher). We got a flight (economy class) eventually, but we had to do it ourselves. I haven't been to a mall in the US, pre-covid, in years. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. It cannot be refunded until it expires 2 years after issuance (and if it was a 125% voucher, the extra 25% reverts to the company upon expiration). Two months from now I get the magic e-mail telling me they are canceling my cruise. Good for us, though, was that the 2022 cruise was on sale, with specials, and discounts, so we were able to get all those! Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. I believe a great many other cruise customers got caught in the same "you can use the vouchers for anything" trap and may well have stood the same ground as I --- there was quite a bit of talk on this subject at the time. We cancelled the 2022WC in December 2020 after PIF in November 2020 and booked the 2023WC. And if youre looking for adventure, you can go zip lining, kayaking, or parasailing. When changing the content of your booking, the terms and conditions may change. If not done properly, aspects of the policy can be accidentally nullified. In one sense, a Viking cruise is like any other vacation: It's what you make of it. If youre planning on drinking several glasses of wine per night (or a ton of mineral water), its certainly a decent purchase. We had three cruises booked as pandemic was happening. We had international tickets on Deltathat we canceled for a Vikingcanceled Feb 2021 cruise and we were able to just get an e-credit for it. The vessel will then sail to La Romana in the Dominican Republic. You can also buy local wine and bring it onboard, a Viking Cruises representative tells TravelAwaits via email. If outward journey has not been used or cancelled, Viking Line has the right to cancel the return trip. It was the night before we arrived on one of Greece's most iconic islands, and cruise director Heather Clancy was feeling good. Maybe I try to always put myself in the other guy's shoes, but I try to find ways to not feel mad and angry. 0000019071 00000 n 62 0 obj <> endobj xref The way things are going I very much doubt the rebooked cruise will take place. NOT HAPPY. I can assure you that if I opt for a full refund I will get one. We were due to arrive at the island the following morning, Dec. 24, where a few hundred of us would go ashore for tours of the small towns such as Oia and other island landmarks like the Prophet Elias Monastery, or simply to wander the narrow alleys of Fira and admire the view. 0000000016 00000 n (confession: I did not know what to expect - would I be kidnapped?). Viking is not in the habit of negotiating pay in full dates once the initial deposit has been made. Hoping and waiting for our December 2021 cruise has kept my sanity through the pandemic! To be covered by this guarantee, you must make a reservation on a 2022 voyage between November 1, 2021 and June 30, 2022. Once you choose a voucher, it remains a voucher until it spent or expires. Even the taxi drivers at that time were pro US because Trump had just taken action against Syria's Bassar al-Assad. When contacting Customer Service and Sales, please have your booking number and account number (including clearing number) available. You are quoting old information from the first round of cancellations. The Viking River Cruises website contains gratuity recommendations for various cruises, along with currency recommendations. Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. So, I had that much more $$$ in the hopper subject to a 125% voucher resulting in quite a bit of voucher credit. LauraS By That came on top of the PCR test I'd taken a few days prior in order to enter Greece at all. The deposited amount cannot be transferred to another person. If relevant government regulations or guidance prohibits or restricts travel, either within the UK or abroad, then we may have to cancel planned cruises, or amend itineraries or other conditions for travel at short or no notice. 0000003319 00000 n Please note, that a medical certificate is not eligible for a refund in the event of a trip that includes a cottage. To be entitled to a refund, cancellation must be done according to the conditions below. 0000562812 00000 n Change of reservation means a change of date, route, number of passengers, car parking etc. I know I am never going to please everyone with my choice, and to those who I have disappointed, I do apologize., However, I think the itinerary and the ship will provide us with a wonderful time, and it will be the first time I have ever had a cruise formally known as the bloggers cruise on this wonderful vessel.. Sure, you can do all of that without the app, but a bit of technology goes a long ways. As a private resort destination for Carnival, Amber Cove is crammed with watersports activities, dining opportunities, shopping, shore excursions, and fun attractions. Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. Photo: Courtesy of Viking Cruises. The bedroom and walk-in closet of an Explorer Suite aboard the 'Viking Venus.'. Hes traveled extensively during that time, frequently touring the American Southwest as both a musician and a tourist. You can do this online at. While cruise deposits historically were refundable as long as they were canceled before final payment was due, more cruise lines have begun to offer nonrefundable deposit options. In other words, youll have plenty of opportunities to expand your knowledge of world cultures. 89-60. 0000019511 00000 n I am angry at viking as well. Sailing down rivers puts you in the heart of many of the cities you visit, our source tells us. Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. Viking River Cruises offer a 3.3 percent discount for travelers who pay via e-check, so if youre looking for a way to reduce your expenses, thats a great place to start. 0000018000 00000 n 0000017532 00000 n ALSO NOTE: While you may cancel up to 24 hours in advance, the mix (cash+vouchers) of the refund is still determined by the cancellation matrix. IF if is Viking doing the canceling and if you accept the 125% FCC voucher. Fortunately, thats not the case: Typical Viking ships are significantly smaller than the ships of major cruise lines, which ensures that theyre able to enter smaller ports. Now they have a voucher for me, my , 13,408 plus 25 percent I bullied them into. But by then, the price increase had claimed the voucher plus an extra $628. Too much to expect I imagine. Does anyone know Vikings refund policy on river cruises? Offers may be subject to change without notice. Plus, the ships sail smoothly down Europes waterways, meaning, no waves for those who get seasick., This is where a carefully planned travel itinerary can really elevate your trip. He flat out lied to me. The latest version of the confirmation is valid. Viking is likely using that money to finance operations, keep the ships afloat, pay for the new ship, etc. Given what is at stake (a lot of money! After the voucher amount is removed. The Viking Living Room aboard the 'Viking Venus,' decorated for Christmas 2021. In-room personal protective equipment and sample tubes for daily PCR tests. I forgot to say that in this situation 125% vouchers will be refunded at the 100% amount. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. I canceled just before they did , and I received my 50 percent refund. Should you cancel or wait for Viking to cancel? 62 50 That said, I still want to believe, with the help of a good insurance policy, that Viking will pull through. If I accept the new voucher, I will now have $11,250 ($5000+$6250) in FCC that I can apply to a future cruise. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. But as I tucked into a dinner of Norwegian salmon and we sailed onward to our final port of Civitavecchia, near Rome, I worried about whether our whole ship was destined to spend the next few weeks in quarantine. With nobody else around, I thought, one thing was certain: The social distancing would be super easy. The FFS Cruises have become a tradition among Carnival Cruise Line fans since their launch in 2007. The cruises quickly gained popularity and attracted cruisers of all ages and backgrounds, thanks to John Healds humor, charisma, and infectious energy. I'm not predicting anything, and I don't have any inside info. what happens with your (non-Viking) plane tickets? We rebooked for July 2021. We are thinking of cancelling the trip. It is a good deal for Viking but only time will tell if will be a good deal for the guests. "Well, my mother told me to grab limes and tequila and make margaritas.". Photo Courtesy: Nassau Cruise Port. tX/a(c`:'z}c l~&9p!Dfe9 We immediately rebooked a different Viking cruise. I expect that it will continue to be extended month by month for the next few months at least: That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Standard staterooms are much less expensive, and while theyre not exactly roomy, that doesnt matter if youre just using them as a sort of home base. But, this whole game is heavily leveraged, and dependent on a resumption of cruising in early to mid-2021. 0000670737 00000 n 0000002092 00000 n Will I be back to just the $$$ I had already paid for the first cruise and be required to "start over" as it were? Fcc and $ 5000 on my credit card a few items off their bucket.! At Viking as well La Romana in the heart of many of the cities you visit, our source us... Then came more news: three guests aboard had tested positive for COVID-19 and were moved isolation! By that came on top of the policy can be found in your confirmation October 12, 2018, 19952023... 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