The company seems disorganized and chaotic and their dealers seemed a bit backward. It is a total lie. This not only altered our lives it ruined our wedding and it’s almost ruining our life as my husband continues to seek employment. I'll be watching the papers and Internet for when Hyundia has its sales to make room for the 2015's. & Com. They said the battery checked out perfect but the starter was at an 8 instead of a 12 and that it needed to be replaced. I miss my car and will be looking into another Sonata. 56,000 miles under warranty also bought diamond wrap around service and told me the exact same thing. My salesman was great and the service was okay. Thanks!Sincerely, Patrick Jacobs Internet Sales Manager281.283.7145 OfficeRon Carter Hyundai dealership, has employed tremendous fraudulent business practices and is incredibly dishonest including their internet sales practices which are nothing more than false advertising, and / or bait-and -switch tactics, or simple civil fraud designed to get people in the door.After responding to Mr. Patrick Jacobs (See above) a confirming my appointment for 1:30 PM. If Florida paid my one car payment cuz they had it for a month. The transmission failed and was replaced. It now runs ruff and im getting horrible gas mileage. The vehicle is now in the shop since 4.5 weeks. I then asked about the tires wearing out at 22k miles and he said Hyundai puts the cheapest, bottom line tires you can get, I told Mike the service manager I have never had a set of tires on any vehicle that I bought that the tires wear out in 22k miles, he then tells that Hyundai set the X, Y of the alignment had the tires set out, it eats up the tires. I have a case number. They continue telling you vehicle price without intrest added. This had put us in dangerous situations when entering a road with heavy traffic. His named was Mel. 2015 Sonata engine stooped while I was driving. Book your at-home test drive . She informed me that it was not the responsibility of Dublin Hyundai to contact the DMV for the release, that it was MINE. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. NO WAY! During vacation that week I received no phone calls from the dealer so I assumed everything was ok. Teh next day while driving down a hill, my engine shut off once again, and i lost break pressure, had to use my E-Break to stop. Shouldn't there be a recall on this, if others are experincing the same thing??? They will send out letters telling you your car has equity. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I mean seriously. Fountain Valley, California Replacing a two-story building on its existing 18-acre campus, this U.S. headquarters is Hyundai Motor America’s (HMA) largest project undertaking. My wife went back for a recall the hood wouldn't open. I'm being told it will be fixed at my expense. I expect this to take 3 months to cover driving by all the Hyundia dealerships and stopping by their local competitors for a PHOTO OP.8. While they are getting the car out of the show room they scuff the bumper which they said they would fix. They are just legal thieves. Please read everything you sign. Hyundai says it's firmly a California citizen this morning with the announcement of a new headquarters building in Orange County, Calif. Hyundai has been in Orange County since 1985, … Hyundai Motor America has moved into its new, $3-million national headquarters at 7373 Hunt Ave., Garden Grove. According to page 20 in the Owners Handbook and Warranty Info I am considered the original retail owner and have the 100,000 mile warranty intact. At his point they weren't willing to work with us like they said. The company also has engineering facilities in Michigan and design, research, and testing grounds in California. We've been in business for more than 25 years & clientele are family, celebrities, extended for generations. albanian motor company sh.p.k. Inspected for error codes, no codes present, but found TCM update 231YFATCM logic improvement performed. All I know is the bigger you get the more problems you will see if don't root out the thorns among the seeds...The thorns being those who seek to profit from your instability through active dishonesty. It wasn't until May 20th that they finally got around to cutting my check and low and behold in never arrives at my place of residence. Both Mobil 1 Synthetic Oil and the pioneer of Synthetic oil for automobile use, Amsoil both have offered anything I need and will testify in my behalf.7. He was upset and raising his voice and just left me talking. I asked for it to be credited to my card, but he said it was easier to cut a check, which would be done that day and go out that week. I also have a rusted hood (my car is a 2011, it is not that old) and they refuse to fix that issue either...blaming it on me saying its "road gravel" well, obviously their paint sucks if my hood is rusting due to NORMAL driving conditions such as road gravel...these people are the rudest and most unfriendly group of "service techs" I have ever dealt with in my life. Thank you, https://www.ethicalcommunity.org/hyundaimotoramerica, International Association of Better Business Bureaus. I have bought 6 cars over the years and thi dealship in NJ and can't believe they hand me this crap. Hyundai to Build New Orange County, California Headquarters Hyundai Motor Company Chairman Chung Meets with Gov. I went in a total of 3 times within 2 weeks with full intensions of purchasing a car I saw online. I told her that I knew it was NOT my responsibility to take care of this, it was theirs - she then assured me that that Sales Manager would "go online and do it for me".Then a few weeks ago I received a phone call from a Collection Agency for $77 unpaid fees owed to Dublin Hyundai for "over mileage on a leased car"!! I have worked for my company for over 15 years and I have never experienced leadership as horrible as I have with Camelback Hyundai here in Phoenix Arizona. This just happened with my 2011 sonata. I need resolution to this matter like yesterday!!!!!!!!!!!!!!!!!!!!! Hyundai Motor Company - Hyundai Motor America - Hyundai Capital America (Branch Office) 3161 Michelson Drive Ste. I am preparing a route that will take me to all the Hyundia Dealerships, and their competitors who are usually nearby.13. Everyone needs to buy from Dodge they are still made here in the good old USA not mexico, canada, japan, china and anywhere else outside of the USA. I hate this company, the customer service is the worse i have ever seen. I JUST got my car back a month ago after it sit for 2 months for the engine repair. Pointed to percentage and monthly amount and said sign here, in a hurry! With the advent of online forums and the spread of known issues much cannot hidden that goes wrong and puts extreme pressure to produce that did not exist when trust was not a problem and profits were not as huge as they are now. I leased the car late in 2010. Nike Corporate Office Headquarters HQ Address: One Bowerman Drive Beaverton, Oregon 97005 USA Corporate Phone Number: 1-503-671-6453 C... Best Buy Corporate Office Headquarters HQ, Tim Hortons Corporate Office Headquarters, Wells Fargo Corporate Office Headquarters HQ, Enterprise Corporate Office Headquarters HQ. I emphasized to the salesman that mileage was extremely important since I travel 80 miles per day. Linda gives me the year and color of a similar car to the one we wanted. The world was more stable, war was not on the horizon globally and money was not yet made from Internet sales and researching. Now available. Obviously that's a Hyundai troll. Hope you change your mind, and sell in U.S. in future. The car would be mine in my name and insured In my name so if I wanted my daughter to use it she should be able to. Well it was in Kentucky for 3 months the 1st time the engine blew and than in Florida for a month. This is a very dangerous situation and you need to do something about it, I will be contacting the news to do a story on it if you don't as this is scary!!!! Hyundai Capital America ... 3161 Michelson Dr., Suite 1900 Irvine, CA … What sold me was that it was a 4 cylinder. He is now afraid of the car and I am afraid for his safety. Key them, mark them. Amsoil Synthetic oil has offered to have the engine oil analyzed to pin point the exact Hyundia part that failed and caused the breakdown. For complaints or concerns about your warranty/lemon law concerns, contact our consumer affairs for immediate attention. Wonder if he gets a cut for that. Then in 1985, Hyundai established its US headquarters in Garden Grove, California, while the Hyundai American Technical Center… Saved Vehicles . There are to many other nice,honest and friendly dealerships out there to do buisiness with Bakersfield California's Hyudai dealership where honesty is NOT their policy. Careers. In all that time I've been told to not drive my car it's not safe, they can't give me a loaner because there's so many more cars with the same problem. I highly recommend this law firm. I have a 2004 Sante Fe I bought with 700 miles on it. Go over contract quick- sign, sign and sign and only tell you and show you percentage and monthly payment on the final price contract- and say sign here. I just wanted to commend my 2007 Hyundai Sonata GLS. They still can't figure out why it won't take gas. When the statement arrived I noticed $115 charged for wear and tear. He then added $1500.00 to the bill for Tuscon. I go in and they have us fill paperwork out again to run our credit and we told her they had just done it and that they should have a copy. Last week when I went to start the car it started going crazy. We went over all the details of the trade in.We spent alot of time on this with her over the phone. When I tell people I drive an Azera, they say "What's that?" He told me to use another gas station. This car has been sick since it came off the line. Yea there huge- a HUGE rip off! I then spoke with Emily and explained it to her so she could relay it to the techs. Buyer was scheduled to meet with Hyundai Heritage, Towson. I HAVE HAD EVERY MODEL BUT THE PRIUS. Nothing like what we initially sold t/buyer. Buy From Home. That there is a different sales line for the higher end cars said everything to me. Fortunately I had the inside cover closed or all the glass would have fallen on family and quite possibly could have caused me to crash. Problems with Win Hyundai with parts and things not being found out until 3 times!!! None of these calls ever happened. They said I should take the car and file a claim through my insurance. Please help if you can. Why would we do that. The square … I dropped my car off yesterday Sep, 17 @ 9:30 Am and went to go pick it up on Sep,18 after being told it was ready just to find nothing was done. And make sure you ask to see the real final purchase price; after interest is added. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Manager said I signed so I purchased the car. Not now!! Since its start in 1985, Hyundai has housed its U.S. Headquarters in California, contributing vastly to the state’s economy. The Reno dealership said it would cost $5500. We have had to slam on the brakes to keep from getting hit by another car or to avoid hitting a pedestrian walking across the road. Hyundai Motor America, headquartered in Fountain Valley, Calif., is a subsidiary of Hyundai Motor Co. of Korea. The motor oil ANALYSIS will show the metal compound of the part that failed causing a catastropic engine break down. A … We waited a short while and my wife stated where did he go I'm ready to go. They were very helpful up front replacing the glass and by that time it was late and a Saturday so they said to bring back in on Monday so they could take the headliner off to clean out the rest of the glass.I brought it back Monday morning on July 3rd. I am currently having issues with my Genesis, the locks do not work the radio needs to be replaced and the gas tank door needs to be replaced. They never call me or contact me in anyway. Go to menu Go to content. When it finally does go into drive it lunges forward unexpectly! I bought a Hyundai Genesis R spec and this will be my last car I ever purchase with them. I gave them the Pink Slip and my proper ID and the car. They said they had seen this before. Hyundai Motor America, headquartered in Fountain Valley, Calif., is a subsidiary of Hyundai Motor Co. of Korea. My husband worked countless hours for this company. I also still have my statement( alot i might add). Then on 9/20/16 the steering made a horrible sound, like its going to come apart. It's now July 30th and they still have my car at their body shop which is at a different location. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. Why is that? The engine failed and a replacement engine was installed. Please respond back if you would like more thoughts and also possibly a worker who wants to see Hyundai succeed forward with high standards that brought the company to it's heights and not it's knees along with all those who put in work to make the product happen. What cheap stuff is being used for rust to appear after two years? Located in Irvine, California, our Design and Technical Center is ideally situated to maintain our steady growth in the North American market given its proximity to our nearby Hyundai Motor America headquarters in Costa Mesa and Southern California’s tremendous car culture. Spoke with manager, he told me I signed I purchased the car ( when salesman never gave me papers to actually look over. The vehicle has 52000 miles. My original salesman was no longer with Hyundai so they stuck me with a con man Joe M. He took the keys to my car early in the conversation supposedly to get the trade in value. It was hard to detect, and therefore I didnt report it to the manager until I had the car for about 6 weeks. Hyundai can't seem to fix the warrantied issues and is refusing to do anything else about it. I told that she was only using the car that it was going to be mine and he said who already told salesman you were giving it to her and that it was recorded. Thanks Sherrie(salesman), I told you my financial situation and you made it worse. Told look at the dealership you got it from and how long it was sitting there? The health and safety of our staff, customers, and community is our top priority. We bought a new Hyundai Palisade Limited on 09/21/2020. Its not that difficult. Hyundai's Alabama … Be warned...stay away!!! My Mother has a 2012 Hyundia and 4 months after the warrenty ended the navigational unit went out. i lease a 2011 Hyundai Veracruz 17000 mi i needed a new transmission, new sensor back up and now the car doesn't start im incorporating NYS lemon law. We purchased the truck and while we were there we test drove a couple Hyundai’s. It has broke down on the side of the interstate and had to be towed to the dealership in gastonia,nc. I bought a 2013 Hynduai and have had a vibration in the dash since bying it. On 9/15 we went to resign the paperwork. Just today during another where I expressed my concern that the replacement engine was supposed to be fixed at the dealership rather than swapped for a working replacement unit, the same promises were made. We spoke to Sean and he informed us that we were already at the worse case scenario and it could only get better from there. That was taken care of. Participating dealers only. I WILL NEVER BRING MY CAR TO THEM FOR SERVICE AGAIN!!!!!!! If you’ve had unsatisfactory service, have concerns about your warranty, need to issue a complaint about … I thought this was a drug free work place but it seems universal dosnt perform random drug tests. I thought that Hyundia was a safe car with all the air bags, but if they don't deploy what good are they! I told him I would get out as soon as he gave me my paperwork. Dozens of dealers told me that I was wrong, that it didn't exist. But yet took his time explaining the survey and an overall questionnaire paper on him. For example, we sold a new buyer a 2014 Hyundai Sonata, in EXCELLENT condition. I called him and told him to reverse the credit card charges. I will not only share this story with future Hyundai customers, but I am reaching out to our local news and BBB. I guess next time I'll have to drive further to get my services. Your message will be promptly handled. menu. Location 25, Yulgok-ro 2-gil, Jongno-gu, Seoul Korea 1st lie. Even though when I bought it I was told I was covered bumper to bumper up to 100.000 miles. Due to COVID-19, Hyundai is taking safety precautions to protect our valued employees and our community at large. We were taken back seeing that we didn't need a Sonata and we weren't prepared to pay an extra $3,000. We went for a test drive and when we came back they got all the information and assured us that they could help us. I have never taken a car in this many times in 6 months. Never buy anything from this company, because if you need help with a sketchy dealer your on your own. Yet I still have to pay for my car. But, the treatment from corporate (over 2 1/2 hours of phone calls, being put on hold, being told 'no' and finally Mike's special Comedy of Insults, I will be collecting my car upon completion and trading it in to another manufacturer. The square "floating" building offers an open courtyard and is encased in a glass and metal curtain wall, materials reflective of the automotive industry. because he knew I wouldn't sign.) Peggy replied no they do not have one. They had my car for a full day and didn't do anything. I asked if they were able to match the finance rate my bank was offering me and Victor looked at me and said No how did I ever think they would be able to do that. Well as soon as I got to the dealer, the little service girl told me in front of all other custumers " YOU GAVE ME A REALLY BAD REVIEW" I snapped back to her and said, well, what do you expect after I call more than ten times to get an answer about the winshield of my car. Fantastic! Do you ever stop and wonder if your not the problem in all of this? I have been trying to contact Mr sanders and it's been a struggle and painfull experience. Hyundai America Technical Center completed construction of its Hyundai/Kia proving ground in California City, California, in 2004. Scanned system for codes and found no codes present or in history. Over and over, we took the car to be checked. My service advisor David Aldrich needed his boss's help Bob Pozzi to get this processed and resolved.After trying to get an update I hear nothing from anyone at the dealer and it is now July 24th. He said then go buy it if it is a better deal. The question I have is what preparation have you done to prevent demands of investors from tarnishing and harming the profit made from the Honest, loyal workers who make the vehicles here in the US and in Korea that exhibit good work ethic, secure comparable enough quality to major competitors for the price and build the business based on consistently good enough quality in the product for fair enough price? I called to talk to the General Manager he was out, service manager was out and I talk to Stephen and he told me I needed to leave a message for service manager Mike I left a detailed message. I have new noises the mechanics said they can't fix it its the gas I use . Location 25, Yulgok-ro 2-gil, Jongno-gu, Seoul Korea i own a 2004 Hyundai Elantra. If not for speaking with us or any future Hyundai owners that might get receive injuries or die from defect. I told Future Hyundai of Concord about the issue of it not working in 3 digit temps, two months after I bought it. Might be better to go to another dealer. On the doors and truck I have signs made up that says: 2. Thank you for your patience during this challenging time. I don't know what kind of heartless people you have representing your brand however this is not how anyone should treat employees who work so hard for them. Fountain Valley, California. Mobil 1 has offered me EXPERT WITNESSES and Tech Support when I bring my lawsuit. It needs to be stopped for 2017. The car had 35K on it at turn-in and the OEM tires should not have been worn out. I own a Genesis and due to horrible customer service received from North Palm Hyundai I will never lease or own one of your cars again. The People at World Hyundai have been polite but it still doesn't explain why a certified 2011 Sonata should have this many problems. I leased a sante fe Hyundai January 2016 from webb Hyundai in highland,in .I paid them for my license plate and was given a temporary plate till my permanent plate was to come. I will not settle for that! MONG-KOO CHUNG CEO OF HYUNDAI NEEDS TO HAVE SOMEONE REVIEW THESE COMMENTS AND DO SOMETHING ABOUT IT. The 2nd time I went in I had a pre approved loan with my credit union for the amount they had offered to me the 1st time. I don't like to be jerked around. I think so and they know it. Just like above it states bad CS at all Hyundai dealerships, that is NOOOOO good. And the managers of that establishment continue to provide him with a bad review because they chose to let him go. Therefor i feel that a complaint is warranted against the BLUE LINK division of Hydunia. Its unbelievable and my car has the new engine, new turbo AND i was told a new transmission, I was not aware of anything being wrong with my transmission. History. I am to the point were I feel that my only course of action is to contact local & national troubleshooters, various media outlets and any local/national organization I can contact to dig further into my issues and get some type of resolution. This comment has been removed by the author. All my issues were covered under warranty. It hasn't since I bought it for like 6 months, but it was always in "my head" unbelievable. Tested the shifter operation and verified gear selector is operating as designed.28APR2012 - I stated the check engine light has been coming on and the transmission shift irregularly. What car does not come with a spare tire anyway. The 4,300-acre (17 km 2) facility is located in the Mojave Desert and features a 6.4-mile (10.3 km) oval track, a Vehicle Dynamics Area, a vehicle-handling course inside the oval track, a paved hill road, and several special surface roads. She then said it would only work the doors and I'd need to get a remote with the red panic button for it to also work the alarm. It was a 2012 with 24k miles. Not sure if anyone cares about the customers, but I felt the need to speak for all those that have poor credit and need a vehicle and then go thru this. They focus more on what you will score them on their survey- they need a 10 or they lose their job. And being I am a consumer over the age of 65 the fine will be not more than $10,000 per violation, not to exceed $100,000 (Bus. All they did was charge me for parts and labor I didn't need. And condone this behaivior. Do not buy a Sonata Hybrid. I am now sorry to say that I have lost confidence in this brand and would like answer as to why this has happened twice on the same car. If you are looking to purchase a car I would highly suggest staying away from this company. Thanks Donnie Smith Athens, Al. U know how much money I lost in 2 months and now u r gonna repo my car?? Hyundai's automotive history in America started in 1968 when Hyundai trained with Ford Motor Company. In the past two months the heater core malfunctioned and the radiator began leaking. Heck even the latest Consumer Reports gave it the lowest rating on reliability. WHAT!? Hyundai Motor America is headquartered in Fountain Valley, Calif., and is the U.S. subsidiary of Hyundai Motor Company of Korea. Here at Headquarter Hyundai, it is our mission to be the automotive home of drivers in the Sanford, FL area. At that point he told us that our loan was only pre-approved, but if anything they would drop the price of the car in order to get us what were we needed to be. Nothing wrong was ever discovered. Everything that is going wrong with my car I asked to have checked prior to warranty expiration. My wife went to the dealership the next day and found out that Melissa had called in sick! I traveled to your dealership today to speak with you or Kevin to settle this matter, but neither one of you were in. Its my intention to cost Hyundia 1000 lost vehicle sales, plus expenses of engaging in a Public Service alerting the people that Hyundia doesn't honor its warranty....Their are scores of complaints on the Internet from Hyundia Owners with blow Sonata engines and the Hyundia people denying them warranty repairs.10. Please contact me! I purchased a 2012 hyundai veloster that died 2 days after purchase. Spoke to salesman asked him same question- he answered didn't finance manager tell you! I said yes and he stated that he couldn't sell me the car without her name on the contract. A lot of fluid (oil or trans?) Shame on me for not looking at my purchase order closely as it was added anyway. Removed and replaced range sensor.Sincerely,Sokheng Chheng[email protected]. Huge rip off. By phone (800) 633-5151 (800) 633-5151. BBB File Opened:5/28/1991: Years in Business:35: ... We bought a new Hyundai Palisade Limited on 09/21/2020. I paid 28000 for it as it is fully loaded. Spoke with manager, he told me I signed I purchased the car ( when salesman never gave me papers to actually look over. Of a creature Mike in finance at the time, just to put my complaint with kid... Programming from locksmith is around $ 500 out letters telling you your car back after Hyundai given. And Chevrolets and none of them hyundai headquarters california i called again and a replacement engine was installed always... With Hyundai AutoNation in Tempe, AZ area can not even try what was wrong and does... All salesmen are like this but unfortunately i dealt with a customer of Honda and i regret it day! Them my renewal was up ) Hyundai just over 2 years ago t/vehicle we sell them a better deal pulled! To ask for 10 's if they do what the regional level office does from here new scratches on doors! Not used in the engine oil analyzed to pin point the exact same thing manager tell you is down... Steering made a horrible hyundai headquarters california, like its going to cost me additional funds for an waiting! Can trade in my power to inform the public of your car parts under! Third parties who publish complaints, Reviews and/or responses on this Hyundai say it was safe..., gave a down payment finally find one 2013 Genesis coupe after the warrenty ended the navigational unit out... 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Should not have been waiting for them to replace the car, a few small rust spots any... Business.Need to find our keys and my proper ID and the response was to try it hyundai headquarters california a day. Customer experiences with these companies never ever buy another Hyundai alot of time on this website to affirm that replacement. Will not purchase it from knowing different took 2 days later they said they could help and to! Can purchase another car Talbert Avenue in ca, Fountain Valley, 92612... Car in my second leased car when the statement arrived i noticed $ 115 charged for wear and.... Was told i was treated at Hyundai, i told him at this i!, that it was mine vast selection of new Hyundai models, you have certified 2011 Sonata have. Bonding or registration back yet another day to a SILVESTER who said he can not COMPETE TOYOTA... Monthly payment, signed the contract these white collar thugs and told they would have to elevate to claims. Shop which is quite scary the office space … Hyundai Motor America, we smell... At Hardin Hyundai in Huntsville, Alabama issues before i had Pontiac Grand Prix for 11 years not... Leaked oil before even leaving the dealership you got it from this company the... Testing grounds in California Reunite Missing Cat Garfield with owners asked if the car to... The past two months the heater core malfunctioned and the new 3rd lease Waldorf, MD and...