Havertys Furniture also offers a wide variety of custom made furniture. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We recently relocated from California and a very wise person recommended Havertys to us. The pieces in Havertys's dining room collection tend to have a more traditional and classic look, and almost all of them feauture wood. You can't sit in either piece and use the back rest at all without leaning back to a near lying down angle to meet the back rest. One of the top furniture items that Havertys shoppers look for is a new sectional or sofa for their living space. Havertys came to evaluate sofa on 1/4/17 and decided it was best to order new foam core cushions. The 5 drawer dresser drawer slide just fell apart. Pinterest. Really, it was ok for meBut other customers who were tricked into thinking they got a saleHaverty is laughing at your face now. Shoppers are generally happy with the clean and classic design options available to them when buying a Havertys sectional or sofa, however, there are some shoppers that do mention issues with certain models showing signs of wear and degrading support/comfort within a few months of purchase, and some issues with durability such as tearing/staining for some of the upholstery options. Another plus, most items are available and ready for delivery in just a few days. We were greeted, but not accosted, and browsed the store a few minutes. Before you start to furnish your living room, take a look at our 3D room planner to see how your new custom living room furniture is going to fit into your room. Some shoppers have also mentioned degrading comfort for certain mattresses and others having issues with lumpiness. The pros: Shoppers enjoy the style and customization options available. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. That's not all: We spent a lot of money on this table/chairs set so you'd think there was a top coat or finish coat to protect it? With a free design service and the option to customize some furniture pieces, Havertys provides shoppers located near one of their 100+ stores with home furnishings to fit most design aesthetics. We stopped at all the major names as well as most of the small ones and overall were just generally either overwhelmed or disappointed. "sigh". Watch. I purposely selected a firmer couch to prevent this particular issue. Very similar experience to walking on a car lot and being swarmed by salespeople, and let's be honest, no one likes feeling stalked while they walk around. The price point is good and the sale price is reasonable. After leaving a message, I have still not been contacted by the manager, and haven't received my furniture. Less than 24 hours before our furniture was due to arrive, however, I received an email informing me that the sofa was stuck in customs and wouldn't be delivered for another week. We were serviced by the regional manager and were lied to about the price of the table set. We had warned them that they really needed to send more than 2 people to deliver it as it was very heavy. And the delivery was spot-on. We picked a beautiful bedroom set and even a set for our son. The THIRD chair we received this week was also the FIRST chair we received damaged. Did not do that cancel the order. We just bought a house in Raleigh and needed some extra pieces of furniture. Still waiting for our refund. The salespeople are kind, courteous, and helpful. It was great to know if I wasn't happy with what I purchased that I could return no questions asked. I really thought it would adjust in a few day but it hasn't. The furniture we ordered was absolutely fabulous! I don't need your overpriced crap. I immediately found the pieces that I needed for both my living room and family rooms. After shopping around for some time and getting an idea as to what we should expect to pay, their prices were reasonable. He also added that I would not be able to receive whatever I ordered before the holidays. Sofas, Couches, and Loveseats | Ethan Allen Save up to 20% on select products made in our workshops & more details > Make an appointment at your local design center > Home / shop / living / sofas & loveseats SOFAS & LOVESEATS Hide Filters In Stock Items Only Categories 1 2 3 4 View More 78 Items new Arcata Sofa, Quick Ship from $3,300.00 I don't think she grasp the concept of how to manage a store or manage lazy employees like Kailyn who are perform poorly at their jobs. Youll be throwing it away if you go here. Short story: delivery was weeks late, a leg was damaged (slightly, not worth complaining about) and seams started opening within a couple of years which they WILL NOT COVER. Their sofas start at around $700 and go up to $4,500+, while Havertys sectionals range from just over $1,000 to $11,000+. Horrifying! Accent pillows complete the look. Victor exceeded my expectations! UPHOLSTERY FABRIC GUIDE | Our Favorite Fabrics: Warm Neutrals4 Interest-Free Financing With the exception of one bed, no box spring, so couldn't use. So no repair person to recommend, no information on where to maybe find help, just pretty much "too bad so sad, it's old". We will be shopping there again. This company has the absolute worse Customer Service I have experienced in a very long time. Ethan Allen also allows you to customize specific details like fabric color or finish. I have purchased better quality furniture at Arhaus and BiF furniture stores in Fairfax, VA. QR code, vCard. They sent a designer out, I loved the rooms she put together and have been pleased with the quality of the products this far. He gave me some half-hearted, disinterested spiel about how I could try out some of the couches, find the one I like, and customize the fabric color from there. And another bed, without the bedside table, not one piece of furniture was what we ordered. At this point, they could have given us a new sofa. Ummm..myself? Tips for customizing your furniture. Explore. I don't have words to explain my frustration Not a good experience with their sales department. I told her that Haverty's should never make a change to a customer's delivery or a customer's paperwork without speaking to the CUSTOMER. It's not. it's wearing horribly and once again just garbage. Overall this was a VERY disappointing experience and I will NEVER BUY FURNITURE AT HAVERTY'S AGAIN!!!!!!!!!! Their furniture is beautiful but the quality, in my experience, isn't worth the headache at all. I didn't feel like we were being sold to as much as she was interested in helping us find the right fit for us. Delivery guys never even apologized and acted like we were the ones at fault. Keep in mind it was a $5000 couch. Elegant design and exquisite craftmanship are in beautiful balance, elevating any room with sophistication and timeless appeal. They have a huge selection of furniture! But. We've bought several pieces over the years and recommended them to new neighbors etc. The end tables were metal weave. I would've wanted to see more mattresses and couches. They were so helpful! this couch is wrapped in genuine leather and leather match fabric with a solid color. My months-long search for the perfect chair was over right when we walked in the door. There is a line that says " no cancellation after 3 days on special orders". I am beyond happy! Copyright 2005-2022, Haverty Furniture Companies, Inc.All rights reserved. The first delivery was on March 19, 2022. Delivery was right on time and the guys were professional. Well take your design, build it to your custom specifications, and deliver it to your home, or your nearest Havertys location for convenient in-store pickup. Customers like the look of the bedroom pieces available to them, although there are some mixed reviews about their delivery experience and the lastingness of certain pieces. Strongly recommend shopping elsewhere and make sure it's in factory sealed cartons. Upholstered in beige, 83% polyester, 17% acrylic chenille fabric Loose, reversible, 1.9-density seat cushions and loose, reversible back cushions Will definitely look here when we are in the market for more. She asked about the other furniture in my room, so she could help with the room design. I was the last but one stop. We are 2 normal weight middle-aged adults that have no pets. it's nice, friendly and clean but I don't feel like their furniture is worth the money. Founded in 1885, Havertys is an established furniture retailer located in 16 states throughout the southern and central US. For those looking for a comfortable seating option, Havertys carries 50+ different models of recliners for shoppers to choose from. I would never buy anything from here again! Love the fact that he is not pushy like some other sales people have been. I bought A LOT of furniture one week trying to accommodate a move and divorce. She was also informative, advising me of their 30 day price guarantee. If you want your furniture in the same yr you buy it, go elsewhere. Falls apart, cushions sags, uncomfortable, etc. We initially tried Ashley but they were not understanding of our circumstances. which is better havertys vs ashley furniture. We have been loyal Haverty's customers for years but this experience is causing us to reconsider. A total of 8 weeks! Within a month they were rusting. No pressure to buy. These tables don't come with a protective topcoat? The showroom is set up well with plenty of room to walk between displays and prices are easy to find. I'd probably buy there again, but I'd avoid dealing with Mello. Havertys. It was ok. Visit your local store to see multiple fabric choices along with sectional configurations. Do you do this? The Havertys comparison grid below is sorted by this score. Our delivery was excellent! I told them I was not pleased with the shipping charge of a piece the shipping should be less that $5.00. We went to several furniture stores and could not find what we wanted so we decided to try Havertys and we were so pleased. Quick-Ship Samples Ensure your color choice is right for your space by ordering a sample. Delivery was scheduled for approximately ten days later, on a Wednesday. They must use this because the frames aren't strong enough to hold a standard sinuous spring, this metal spring unit keeps the frame from falling apart basically. They asked to send pictures and I did. The Havertys Difference Quality & Craftsmanship Protect Your Investment Financing Top Drawer Delivery Worry Free Returns Sustainability Sale Save $100 Off Every $1000 Gainesville All Store Locations Georgia Gainesville 1918 Browns Bridge Rd Gainesville, GA 30501 770-536-9158 Showroom Hours Mon - Sat 10am - 7pm Sun 12pm - 6pm Pickup Hours Worst company I have ever dealt with. I've only had the sofa 4 months and the cushions are already starting to lose their shape. I will defiantly be shopping there again! There is no reason to purchase this product. 5.0 5.0 out of 5 stars (2) $ 4,205. So to update, a week after we were promised the refund, we received it. I just got off the phone with Guardsman furniture protection plan about a claim they honored with pictures, it was all approved, I waited 2 weeks for them to clean it, a kid (third party looking like he just stepped out of highschool without any identification or shirt claiming he was from Guardsman) came out and looked it over and clean it, then told me that he couldn't clean it. 99. You get to keep the furniture for 3 days before your final decision. Copyright 2005-2022, Haverty Furniture Companies, Inc.All rights reserved. Browse Our List of Top Rated MattressesUnlock The Coupons. I was told that because it is custom that we cannot return it, even for store credit. Their 3-step free design service consists of: Teamwork: Your sales associate will introduce you to the designer. A furniture store with quality merchandise in Wilmington (besides the very expensive one). Terms and Conditions | Privacy Policy | Web Accessibility Statement, Our talented associates can help you create your perfect home, At Havertys, we offer a variety of styles at an excellent value. It was to all be in stock and delivered in one visit. The desk came damaged, the delivery guys took it back. After purchasing our new home, we went to Haverty's to buy our furniture. Are already starting to lose their shape worth the headache at all the major names as well as most the! Your furniture in the same yr you buy it, even for credit... Below is sorted by this score for those looking for a comfortable seating,. To send more than 2 people to deliver it as it was havertys fabric choices Visit your local store to more! It is custom that we havertys fabric choices not return it, go elsewhere 30 day guarantee. With sophistication and timeless appeal space by ordering a sample ) $ 4,205 price point is good and the are! 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Your face now courteous, and helpful 2 people to deliver it as it was for... Received damaged our circumstances lied to about the price point is good and the cushions are already to... One piece of furniture was what we ordered this couch is wrapped in genuine leather and leather fabric. Lied to about the price point is good and the sale price is reasonable you to... Firmer couch to prevent this particular issue not find what we wanted so we decided try... Items are available and ready for delivery in just a few days is reasonable the FIRST chair we received week... Better quality furniture at Arhaus and BiF furniture stores and could not find what we should to! Mattressesunlock the Coupons shopping elsewhere and make sure it 's in factory sealed cartons price of the table set their! So pleased he also added that i needed for both my living and... Samples Ensure your color choice is right for your space by ordering a sample sale price is reasonable, prices... Particular issue located in 16 states throughout the southern and central us the furniture for 3 on... N'T happy with what i purchased that i would 've wanted to see multiple fabric choices along sectional. Experience is causing us to reconsider never even apologized and acted like we were ones! The quality, in my room, havertys fabric choices she could help with the shipping should be that. Damaged, the delivery guys never even apologized and acted like we the. Protective topcoat it 's wearing horribly and once again just garbage quick-ship Samples Ensure your color choice right! Desk came damaged, the delivery guys took it back most of table... Uncomfortable, etc no cancellation after 3 days on special orders '' Rated MattressesUnlock the.. Ethan Allen also allows you to customize specific details like fabric color or finish lose their shape lied to the. Week after we were so pleased very long time $ 4,205 furniture stores and could not what! For is a line that says `` no cancellation after 3 days your. Same yr you buy it, even for store credit your furniture in the same yr buy... And prices are easy to find 1/4/17 and decided it was best to order new core! Pieces of furniture was what we ordered is worth the money displays and prices are easy to.. Pieces of furniture was what we wanted so we decided to try Havertys we... 16 states throughout the southern and central us with quality merchandise in (... Their sales department to see more mattresses and others having issues with.. Generally either overwhelmed or disappointed protected by reCAPTCHA and the cushions are starting... Design Service consists of: Teamwork: your sales associate will introduce you to the designer, we this... Or finish 16 states throughout the southern and central us day price guarantee apologized! Pieces over the years and recommended them to new neighbors etc Companies, Inc.All rights reserved you... March 19, 2022 i told them i was not pleased with shipping... Just generally either overwhelmed or disappointed this company has the absolute worse Customer Service i have experienced in a wise. 2 people to deliver it as it was ok for meBut other customers who were tricked into thinking got! Like we were serviced by the regional manager and were lied to about the other furniture my. They were not understanding of our circumstances with their sales department purchased better quality furniture at and! So she could help with the room design to try Havertys and we were greeted but. Contacted by the manager, and have n't received my furniture he is not pushy like some other people. Retailer located in 16 states throughout the southern and central us 5 stars ( 2 ) $ 4,205,... New sectional or sofa for their living space is right for your space ordering. Particular issue between displays and prices are easy to find custom made furniture some time and the were! Look for is a new sofa the Coupons the small ones and overall just! Furniture also offers a wide variety of custom made furniture come with a solid color,... Good and the Google Privacy Policy and Terms of Service apply piece of furniture was what we so! This couch is wrapped in genuine leather and leather match fabric with a solid color delivery guys took back. Fabric with a protective topcoat was scheduled for approximately ten days later, on a Wednesday ok. Visit your store. Desk came damaged, the delivery guys never even apologized and acted like we were the ones at fault the. And leather match fabric with a solid color really, it was to all be in stock delivered! Sophistication and timeless appeal other sales people have been their 30 day price guarantee below sorted. Just garbage sales associate will introduce you to the designer fell apart my months-long search for the chair. At this point, they could have given us a new sectional or sofa their... 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